Solution specialist Work, Jobs in Rayleigh Central, Ess (with Salaries)

Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
6d
Cabin Fleet Administrator
Wernick Group Limited —Wickford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Network Infrastructure Engineer
Octopus Networks Ltd —Canvey Island
- £38,000 - £45,000 a year
- Full-time
- Driving
- In-person
- School
Quick apply
4d
BaSE Specialist
UPS —Stanford-le-Hope
- Full-time
- Schematics
- Engineering
- Maintenance
- Annual leave
- Employee discount
Sales and booking coordinator
Engine Rebuild Ltd —Billericay
- £24,420 - £36,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
Quick apply
5d
Operations Trainer
Genuit Group —Aylesford
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Driving
- Communication skills
- Employee discount
- Sick pay
Scenic co-ordinator
Bespoke Events London Limited —Rochester
- £35,000 - £40,000 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Free parking
- Sick pay
Quick apply
10d
Procurement Specialist (South)
Crescent Purchasing Consortium —Colchester
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
- Bereavement leave
Quick apply
10d
Senior Specialist, IBMi
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
Modern Workplace Solutions Specialist
Vanquis —Chatham
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
Quick apply
6d
IT Network Manager
Kent Fire and Rescue Service —Maidstone
- £49,914 - £55,426 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
10d
Estimator
J3 Roofing & Facades —Chipping Ongar
- £40,000 - £70,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
- Free parking
- Work from home
Quick apply
5d
Administrator - Desk Side Services
HCLTech —Basildon
- £24,420 - £34,000 a year
- Windows
- Organisational skills
- In-person
Quick apply
12d
IT Implementation Specialist - Manufacturing
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Flexible schedule
- Referral programme
Account Specialist
Commercial Services Group —West Malling
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
IT Implementation Specialist VCM
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Contracts
- APIs
- Flexible schedule
- Referral programme
Estimator - Joinery
Specialist Commercial Joinery Ltd —Billericay
- From £50,000 a year
- Full-time
- Microsoft Excel
- IT
- In-person
- Free parking
Quick apply
Planner
J McCann & Co Limited —Brentwood
- Full-time
- Hybrid work
- Civil engineering
- Human resources
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
IT Implementation Specialist - Teamcenter
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Flexible schedule
- Referral programme
Warehouse Technician
QinetiQ —Shoeburyness
- Full-time
- Warehouse experience
- Employee discount

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solution specialist jobs near rayleigh central, ess

Customer & Technical Services Specialist

Monitor Audio Ltd -
Rayleigh

Quick apply

Job details

Permanent | Full-time
£21,200 - £25,000 a year
6 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Microsoft Office
Communication skills
Adobe Acrobat

Full job description

Customer & Technical Services Specialist

Monitor Audio Group is a British Audio manufacturer of some of the world’s most respected and innovative high-fidelity brands. There are currently three British brands that make up the group: Monitor Audio, Roksan and Blok, covering solutions for Hi-Fi, Electronics, Home Theatre, Architectural speakers, and Hi-Fi furniture. Each has its own unique story, and each brings the listener closer to the music and film they love.

Monitor Audio Group is proud of its legacy but equally proud of its continuing mission to seek excellence in sound – the worldwide accolades and awards that we receive are testament to the team's continued ambition to innovate and perfect the craft, allowing customers to experience a truly enhanced high-fidelity listening experience.

Monitor Audio Group is now looking to enrich the Customer and Technical Support Department through the placement of a highly motivated and technically minded, Customer & Technical Services Specialist to drive the group’s UK growth ambitions within this segment, and support of its nationwide specialist distribution and independent integration and retail partners.

The role

Reporting to the Customer Service and Technical Manager, the Technical Services Specialist role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.

The ideal candidate will have an interest in audio and enthusiasm for providing great customer service across three well-established premium British brands.

You’ll work as part of a close-knit team of experts and play a role in the deployment of the Groups’ global customer support.

Main responsibilities

Manage all customer returns through to closure
Ensure Return Merchandise Authorisation (RMA) process is always followed, and data is maintained in line with procedures
Book collections / dispatch of returns with carriers
Collect card payments from customers as applicable
Process spare parts orders for picking by warehouse
Assist customer services team with other customer queries under the guidance of the Customer & Technical Service Manager
Assist in production of RMA performance statistics and trends analyses
Contribute ideas and solutions towards the department’s goal of improving the customer experience of Monitor Audio customers

Desirable qualities

A basic understanding of customer service principles
Strong communication and writing skills
Familiarity or interest in audio/hi-fi considerably preferred
Proficiency in Microsoft Office and Adobe Acrobat
Ability to work collaboratively in a team
Proactive approach to problem-solving and troubleshooting
Enthusiasm and willingness to learn

Interfaces and reporting lines

The Customer & Technical Services Specialist role will be based at the Monitor Audio HQ, in Rayleigh, Essex. Please email your CV and covering letter to: [email protected].

NO AGENCIES TO APPLY

Pay: £21,200.00-£25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

solution specialist jobs in rayleigh central, ess

Customer & Technical Services Specialist

Cabin Fleet Administrator

Network Infrastructure Engineer

BaSE Specialist

Sales and booking coordinator

Operations Trainer

Scenic co-ordinator

Procurement Specialist (South)

Senior Specialist, IBMi

Modern Workplace Solutions Specialist

IT Network Manager

Estimator

Administrator - Desk Side Services

IT Implementation Specialist - Manufacturing

Account Specialist

IT Implementation Specialist VCM

Estimator - Joinery

Planner

IT Implementation Specialist - Teamcenter

Warehouse Technician

I want to receive the latest job alerts for solution specialist in rayleigh central, ess

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