Staff engineer Work, Jobs in Reading, Brk (with Salaries)

International Service Co-ordinator
Outsource International Ltd —Newbury
- Up to £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Sick pay
Quick apply
11d
Production Radiochemist
Alliance Medical Ltd —Guildford
- From £33,450 a year
- Nights as needed
- Maintenance
- Analysis skills
- Quality control
Quick apply
Staff Laboratory Engineer
Fugro —Wallingford
- Full-time
- Hybrid work
- Laboratory experience
- In-person
- Flexible schedule
- Referral programme
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Travel
- Computer networking
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Junior Modeler - Construction Modeling
Walter P Moore —Oxford
- Full-time
- Team management
- Organisational skills
- Communication skills
- Work from home
Service & Warehouse Coordinator
Peerless Windows —London
- £16.50 an hour
- Full-time
- Customer service
- Computer literacy
- Driving
Quick apply
7d
Customer Support Administrator
ASSA ABLOY —Reading
- Microsoft Word
- Computer literacy
- Hotel
- Annual leave
9d
Head of Professional Services
TIEVA —Reading
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
Staff Engineer Decision Support & Planning Optimization
Syngenta Group —Bracknell
- Full-time
- Remote
- English
- Mentoring
- AI
- Life insurance
Quick apply
5d
HR Officer (part-time)
International Seismological Centre —Thatcham
- £28,593 - £32,159 a year
- Part-time
- English
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
2d
Staff System Applications Engineer
Analog Devices —Newbury
- Full-time
- Engineering
- Bachelor's degree
- Travel
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
Fabric Technician
JLL —Reading
- Overtime
- Carpentry
- Communication skills
Production Engineer
Teledyne Technologies Inc. —Newbury
- Full-time
- Engineering
- Continuous improvement
- Manufacturing
- Employee assistance programme
- Employee discount
Analyst - Data Centre Operations
Redcentric plc —Woking
- Weekend availability
- Communication skills
Physical Layer / Firmware, Staff Engineer
MDA Space —Farnborough
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance

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International Service Co-ordinator

Outsource International Ltd
Newbury

Quick apply

Job details

Full-time
Up to £26,000 a year
11 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Ticket management
Microsoft Office Suite
Ticket management systems
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

International Service Co-ordinator

Outsource International Ltd

Newbury, Berkshire

*Please do not apply unless you are currently living in the UK and already possess the required Right to Work credentials

£26,500 per annum, negotiable

Permanent, full-time

Outsource International Ltd are a Global IT Services Provider. We are currently seeking a talented Service Co-ordinator to join our growing team in Newbury.

As the successful candidate, you will be part of our International Services Delivery team responsible for scheduling and co-ordinating field engineers and responding to customer queries in a professional and organised manner.

Role Summary

Key duties are to arrange, plan and co-ordinate field engineer activities globally providing front line customer contact and efficient management of our call outs and maintenance scheduling. Promoting a high level of customer service and commercial awareness at all times you will be working with large corporate clients and international partner engineering teams.

Responsibilities

Receiving and logging calls daily from our global customers via email and telephone onto our ticketing portal, responding in a professional and timely manner.

Scheduling engineering visits on SLA driven maintenance events and organising professional service visits with our partner tech teams.

Managing and updating service tickets real time and providing general support and assistance to international engineers.

Completion of service related admin, raising work orders and updating systems ensuring high levels of accuracy and information updates to all parties.

Ensure highest level standard of work is achieved and provide proactive management and timely close-out information.

Provide further cover for service administration tasks and reporting as required.

Participate in the out of hours on call rota currently 1:6 week ratio.

Key skills and competencies

Ability to communicate effectively and confidently with customers, engineering and partner teams plus internal staff.

Ability to pro-actively manage customer expectations and work to deadlines.

Excellent organisation and administration skills with keen attention to detail and accuracy.

Ability to prioritise workload in a fast pace helpdesk environment.

Good level of business communication skills with IT skills that include MS office and Excel.

A team player with genuine interest in IT related industry with demonstrated customer service experience preferred.

Permanent, full time 09:00-17:30 mon-fri

Participation in out of hours on call rota (1 week in 6 ) with further on call allowance paid

Annual bonus plus benefits

Based in Newbury Town Centre

Please apply with a covering letter and full CV. Due to the high volume of applications we will only contact those candidates selected for the next stage and interview process.

For further information about Outsource International Ltd visit us at www.intoutsource.com

Required skills

Communication Skills
Customer Services

Job Type: Full-time

Pay: Up to £26,000.00 per year

Benefits:

Company pension
Free parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

staff engineer jobs in reading, brk

International Service Co-ordinator

Production Radiochemist

Staff Laboratory Engineer

Data Center Technician , Operations, IT, & Support Engineering

Data Centre Technician , Data Centre Operations

Data Centre Technician , Data Center Operations

First Line Technical Support Engineer (Shift Patterns)

Junior Modeler - Construction Modeling

Service & Warehouse Coordinator

Customer Support Administrator

Head of Professional Services

IT Support Engineer

Staff Engineer Decision Support & Planning Optimization

HR Officer (part-time)

Staff System Applications Engineer

Administrative Assistant (IT)

Fabric Technician

Production Engineer

Analyst - Data Centre Operations

Physical Layer / Firmware, Staff Engineer

I want to receive the latest job alerts for staff engineer in reading, brk

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