Automation specialist Work, Jobs in Reading, Eng (with Salaries)

Digital Automation Specialist
Once For All UK —Basingstoke
- £32,000 a year
- Computer literacy
- Analysis skills
- Computer skills
- Employee assistance programme
Quick apply
Workflow & IT Solutions Specialist Hardware Automation
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Kubernetes Specialist
CGI —Reading
- Full-time
- DevOps
- Scripting
- Agile
Quick apply
Events & Digital Marketing Coordinator
Oakley Food Projects —Wokingham
- £22,450 - £25,650 a year
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Profit sharing
Quick apply
Service Operations Specialist
Honda —Bracknell
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
- Communication skills
- Flexitime
- Work from home
2d
Infrastructure Security Engineer
PRS Resourcing —Farnborough
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
EMEA Digital Platform Specialist
Bio-Techne —Abingdon
- £25,800 - £35,400 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Employee stock purchase plan
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Computer Science
- AWS
- Team management
- Annual leave
- Flexible schedule
Revenue Enablement Specialist (EMEA) - 12 Month Contract
Geotab —Reading
- Hybrid work
- Salesforce
- Bachelor's degree
- Communication skills
BSPS Network Quality Manager
Frimley Health NHS Foundation Trust —Frimley
- £59,798 - £67,020 a year
- Full-time
- Management
- Continuous improvement
- Leadership
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
10d
Test Automaton Engineer
Leidos —Farnborough
- £44,700 - £57,300 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Annual leave
- Work from home
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Content Operations Specialist
Oxford University Press —Oxford
- Hybrid work
- Quality control
- Agile
- Analytics
- Employee discount
Manufacturing Engineering Intern
Legrand Group —Reading
- Engineering
- Data analysis skills
- Analysis skills
- Annual leave
Quick apply
Head of Operations (Property/Mortgages)
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
VodafoneThree - Operational Efficiency Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Budgeting
- Employee discount
3d
Digital Marketing Manager – B2B Software
WinPure —Theale
- £38,000 - £42,000 a year
- Full-time
- Hybrid work
- Social media management
- Communication skills
- Analytics
- Free parking
- Work from home
Quick apply
Labourer (Casual)
Fraser Gates Ltd —Alton
- £100 - £125 a day
- Part-time
- Maintenance
- Cleaning
- Power tools
- Free parking
- Flexitime
Quick apply
9d
Innovation Portfolio Manager
Roke —Woking
- Full-time
- Analysis skills
- Organisational skills
- AI

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automation specialist jobs near reading, eng

Digital Automation Specialist

Once For All UK -
Basingstoke

Quick apply

Job details

Permanent
£32,000 a year

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Computer literacy
Customer segmentation
Analysis skills
Continuous improvement cycles oversight
Churn prevention
Customer loyalty building
Scalability
Computer skills
Audience segmentation
Communication skills
Analytics

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary:

As a Digital Customer Success Manager, you will be responsible for delivering customer success at scale through automated and data driven engagement strategies. Your mission is to drive customer retention, product adoption and growth across a large customer base by leveraging tools such as ChurnZero, identifying behavioural trends, and delivering targeted lifecycle communications and enablement.

Rather than managing a traditional portfolio, you will oversee digital customer journeys, ensuring customers receive the right message, at the right time, to maximise value from their membership.

Job Responsibilities:

Own and optimise automated customer journeys within ChurnZero, ensuring engagement is timely, relevant and aligned to customer lifecycle stages.
Build and manage digital automation playbooks for onboarding, adoption, renewal preparation and expansion opportunities.
Continuously test, refine and improve digital engagement strategies using performance data and insight.
Monitor customer health metrics at scale, identifying anomalies within ‘healthy’ customers such as:

Usage gaps,
Drop in engagement, and
Missed feature adoption.

Translate data insights into targeted interventions to prevent unexpected future churn and increase product adoption.
Ensure customers are guided towards self-service resources, webinars and training content to drive adoption.
Support renewal readiness through automated engagement and value reinforcement campaigns.
Partner with Product, Marketing and Customer Success teams to improve messaging, journeys and customer experience.
Support continuous improvement initiatives by feeding back insights from automation performance and customer data.
Maintain accurate tracking of customer journeys, engagement metrics and campaign performance.
Ensure all automated communications align with brand, tone and customer value messaging.
Manage end-to-end customer journey and continuously improve lifecycle coverage for our techtouch customers.
Identify gaps where customers are not receiving timely engagement.
Define customer segments based on behaviour, product usage, and lifecycle stage.
Deliver personalised communications at scale rather than one size fits all messaging.
Use insights to inform future campaigns and content strategy.
Build early warning systems to ensure intervention happens before a customer churns.
Become an internal expert on ChurnZero automation capabilities.
Identify opportunities to improve system usage, efficiency and scalability.

Skills and Experience

The ideal candidate we would like would have most, if not all the following qualities or experience:

2 years minimum experience working in Customer Success, Sales, Business Development or Account Management.
Experience using Customer Success platforms such as ChurnZero, Gainsight, Planhat or similar.
Strong analytical mindset with the ability to interpret customer data and translate into actions.
Experience managing or contributing to automated lifecycle campaigns or digital engagement strategies.
Ability to balance customer experience with commercial outcomes at scale.
Comfortable working cross functionally across Customer Success, Marketing and Product.
We will provide all the necessary sector training however demonstrating basic understanding of Construction or supply chain risk management will be preferable.
Someone with exceptional writing communication skills and is able to adapt tone for different audiences.
Someone who is enthusiastic and shows passion and excitement for their job.
A fast learner with the ability to adapt to new information and systems efficiently.
Demonstrates agility in learning and applying new skills and technologies.
Someone who can prioritise, and perform effectively under pressure.
Someone who is dependable and organised and can follow through on commitments they make both internally and externally.
Enthusiastic about technology with strong computer literacy.

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

Wellness fund or Private Medical Insurance (dependent upon role)
Pension
Life Assurance x 3
25 days holiday plus 8 Bank Holidays
Ongoing continual professional development (CPD)
Holiday purchase Scheme up to 5 days
1 paid and 1 unpaid volunteering day
24/7 and 365 Days Employee Assistance Programme
Team and company offsite events
Specsavers eye care voucher
Free Tea, Coffee and fruit every week – Basingstoke office

Quick apply

Refine Your Search

automation specialist jobs in reading, eng

Digital Automation Specialist

Workflow & IT Solutions Specialist Hardware Automation

Kubernetes Specialist

Events & Digital Marketing Coordinator

Service Operations Specialist

Infrastructure Security Engineer

EMEA Digital Platform Specialist

Head of Engineering (Hybrid)

Revenue Enablement Specialist (EMEA) - 12 Month Contract

BSPS Network Quality Manager

Technical Support Manager

Test Automaton Engineer

Bespoke Relocation Manager

Content Operations Specialist

Manufacturing Engineering Intern

Head of Operations (Property/Mortgages)

VodafoneThree - Operational Efficiency Specialist

Digital Marketing Manager – B2B Software

Labourer (Casual)

Innovation Portfolio Manager

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