Customer care manager Work, Jobs in Reading, Eng (with Salaries)

Retail Showroom Manager
TILE MOUNTAIN LTD —Reading
- £34,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
Store Manager
Futon Company —Reading
- £32,000 - £37,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
11d
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
7d
Customer Relations Manager
Hamberley Care Homes —Oxford
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Referral programme
Property Manager
Haslams Estate Agents, Friar Street —Reading
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
9d
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Deputy Manager
Halfords —Reading
- £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Customer Care Manager
Barco —Bracknell
- Management
- Engineering
- English
CRM & Customer Growth Manager
Uggly&Co —Marlow
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Marketing
- Employee discount
Quick apply
2d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
10d
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
9d
Store Manager Designate
Vision Express —Reading
- Hospitality
- Customer service
- No experience needed
2d
Assistant Store Manager
Sahara —Marlow
- £14 an hour
- Part-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
6h
Store Manager - Marlow
Hush —Marlow
- £32,000 - £35,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
2d
Customer Service Team Leader
Macfarlane Group —Reading
- £35,000 - £40,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
3d
Customer Experience Lead
Parker Car Service —Feltham
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
10h
Marketplace Channel Manager
Garden Trends Limited —Watlington
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Sales
- Social media management
- Analysis skills
- Free parking
- Employee discount
Quick apply
7d
Helpdesk Manager
Elmdale IT Services Limited —Reading
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
Quick apply
1d
Operations Manager
CH&CO —Chertsey
- £67,000 a year
- Contracts
- School
- Employee discount

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Retail Showroom Manager

TILE MOUNTAIN LTD -
Reading

Quick apply

Job details

Permanent | Full-time
£34,000 a year

Benefits

Employee discount
Referral programme
On-site parking

Qualifications

Management
Sales
Customer service
Business coaching
Retail management
Communication skills
Marketing

Full job description

Tile & Bathroom Mountain are launching a brand-new showroom in a prime location in Reading, with a huge selection of Tiles, Tiling products and Bathrooms on display to view, all at incredibly competitive prices.

OTE £50,000 (up to £500/month based on sales and £8k per year bonus based on KPI's)

Are you an experienced, motivated and passionate manager who has a proven track record in managing and coaching sales staff to create an exceptional customer experience? If so, this is an exciting time for you to join one of the UK's fastest growing tile and bathroom retailers and to help us maintain our number one position.

You will be responsible for driving high performance by coaching, developing, challenging, and supporting your team. You will be accountable for driving our showroom performance and profitability to its highest level so you will need to be able to think on your feet, plan strategically and know how to get things done. Having a background in the Tile/Bathroom industry would be beneficial but not essential as full product training will be provided.

Typical tasks include:

To effectively control the day to day operational activities of the Store
To lead the Sales Team ensuring they are maximising their potential and delivering the required performance levels in line with KPI’s.
To ensure that company standards are adhered to all times, such as presentation of staff, environment and goods.
To communicate appropriately across all levels of business. Timely, accurate and professional responses to internal and external customers/partners and proactive outbound communication.
To take full ownership of Store operations, prioritise, organise and act to deliver required solutions
To develop your team including the identification and delivery of training needs

Our company is built on its reputation for providing outstanding customer care and we are constantly improving our processes to deliver a best-in-class customer experience. As such, the ideal candidate would be able to demonstrate:

Strong People Management skills
Excellent communication skills
Highly developed interpersonal skills
Ability to multitask
Outstanding customer service skills
Previous customer-facing retail experience
Ability to engage and inspire customers
Confident and professional manner in dealing with a variety of different customer situations
Ability to work under own initiative
Flexibility to cover store opening hours including weekends (and work in alternative locations if required).

Standard hours of work are:

Monday to Friday 08:00 – 18:00 with 1 hour lunch

Saturday (on a Rota basis with 1 day off in the week) 09:00 – 17:00

Sunday (on a Rota basis with 1 day off in the week) 10:00 - 16:00

Job Types: Full-time, Permanent

Pay: £34,000.00 per year

Benefits:

Employee discount
On-site parking
Referral programme

Experience:

Retail management: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in reading, eng

Retail Showroom Manager

Store Manager

Senior Customer Service Manager

Customer Relations Manager

Property Manager

CX Team Leader (Fixed-Term-Contract)

ZARA READING VISUAL/COMMERCIAL MANAGER

Deputy Manager

Customer Care Manager

CRM & Customer Growth Manager

Assistant Customer Service Manager

Complaints Team Leader

Store Manager Designate

Assistant Store Manager

Store Manager - Marlow

Customer Service Team Leader

Customer Experience Lead

Marketplace Channel Manager

Helpdesk Manager

Operations Manager

I want to receive the latest job alerts for customer care manager in reading, eng

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