Operating department Work, Jobs in Reading, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Quality Assurance Officer
Medreich Plc —Feltham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
9d
Customer Service Baggage Tracing Agent £14.96ph
Global Baggage Solutions —London Heathrow Airport
- £29,172 a year
- 8 hour shift
- Spanish
- Heavy lifting
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Head of Admissions
More House School —Farnham
- £42,000 - £48,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
1d
Project Engineer
Pharmagraph —Wokingham
- £43,045.14 - £48,784.96 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Quality Assurance Officer
Noumed Life Sciences —Maidenhead
- £28,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- IT
- Free parking
- Gym membership
Quick apply
6d
Laboratory Operations Assistant
Revvity —Abingdon
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Laboratory experience
14d
Estates Co-Ordinator (term time only)
The Oratory School —Woodcote
- £17,100 a year
- Part-time
- Maintenance
- Supervising experience
- Electrical experience
- Free parking
- Gym membership
Quick apply
2d
THIN FILM OPTICAL COATING ENGINEER
Thin Metal Films —Basingstoke
- Maths
- No degree
Medical Records Administrator
Spire Healthcare —Farnham
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
2d
Laboratory Technician
Ensign-Bickford Industries, Inc. —Bracknell
- Full-time
- Heavy lifting
- Communication skills
- Time management
Night Supervisor (Live-in Accommodation available)
The Oxfordshire Golf Hotel and Spa —Thame
- £28,115 a year
- 8 hour shift
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
UKI Retail Director
HP —Reading
- Full-time
- Management
- Sales
- Marketing
1d
Patient Administration Officer
GenesisCare UK —Oxford
- £27,400 - £30,400 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
23h
Dispenser
Boots —Henley on Thames
- £16 an hour
- Part-time
- IT
- Employee assistance programme
- Employee discount
Junior Accountant
Molecular Devices —Wokingham
- Full-time
- Microsoft Excel
- Oracle
- Accounting
- Annual leave
13d
Theatre Practitioner
Circle Health Group —Basingstoke
- Up to £32,833 a year
- Full-time
- Communication skills
- Employee discount
- Life insurance
Business Manager
Vertu Motors —Reading
- £40,000 - £55,000 a year
- Full-time
- Communication skills
- Negotiation
- Employee discount
Quick apply
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
Away from Home - New Business Development Executive (Lincolnshire)
PepsiCo —Reading
- Microsoft Powerpoint
- IT
- Communication skills

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

operating department jobs in reading, eng

Customer Services Executive

Quality Assurance Officer

Customer Service Baggage Tracing Agent £14.96ph

Head of Admissions

Project Engineer

Quality Assurance Officer

Laboratory Operations Assistant

Estates Co-Ordinator (term time only)

THIN FILM OPTICAL COATING ENGINEER

Medical Records Administrator

Laboratory Technician

Night Supervisor (Live-in Accommodation available)

UKI Retail Director

Patient Administration Officer

Dispenser

Junior Accountant

Theatre Practitioner

Business Manager

IT Support Officer

Away from Home - New Business Development Executive (Lincolnshire)

I want to receive the latest job alerts for operating department in reading, eng

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