Technical applications Work, Jobs in Reading, Eng (with Salaries)

Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
Technical Support and Operations Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
6d
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
Technical Sales / Application Engineer - Optics
Santec Europe Limited —Abingdon
- £34,500 - £60,000 a year
- Full-time
- Sales
- Bachelor's degree
- Travel
- Profit sharing
- Relocation assistance
Quick apply
10d
SMT Operator
Active PCB Solutions Limited —Reading
- £14.50 - £18.00 an hour
- Full-time
- Computer literacy
- Assembly
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Data and Reporting Analyst
REL Field Marketing —Winnersh
- £29,000 - £32,000 a year
- Full-time
- SQL
- Maths
- IT
- Annual leave
- Employee discount
5d
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
2d
Software Tester
Ganap IT Limited —Hounslow
- £35,000 a year
- Full-time
- Computer Science
- Analysis skills
- Organisational skills
Quick apply
13d
Junior Deployment Engineer
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Work from home
- Employee assistance programme
21h
Insight Manager
Powerforce —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Python
- Health & wellbeing programme
- Annual leave
Technical & Energy Manager
Serco Group —Bisham
- Up to £48,000 a year
- Weekend availability
- Maintenance
- Organisational skills
- Mechanical knowledge
- Employee assistance programme
13d
Technician I, Production
Baxter —Oxford
- £136,000 - £187,000 a year
- ERP systems
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
- Annual leave
12d
Infrastructure Technical Officer
SouthOxfordshireAndVale —Abingdon
- £33,565 - £39,271 a year
- Microsoft Excel
- Customer service
- Driving
- Flexible schedule
Quick apply
5d
Technical Administrator
TrustMark (2005) Ltd —Basingstoke
- £30,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Technical Business Analyst
M&G plc —Reading
- Full-time
- Oracle
- Annual leave
7d
Procurement & Stores Coordinator
Orbital Astronautics Ltd —Reading
- £25,000 - £30,000 a year
- Full-time
- ERP systems
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
ICT Technician
European Electronique —Reading
- £27,000 - £28,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
9d
Software Developer
nuVa Enterprises Ltd —Reading
- £27,000 - £36,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Java
Quick apply
2d

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Helpdesk Specialist

Masters Of Mindset Ltd. -
Uxbridge

Quick apply

Job details

Full-time
£35,000 - £38,000 a year

Benefits

Company pension
Company events
Referral programme

Qualifications

Microsoft Windows Server
Customer service
GCSE
LAN
Windows
Technical support
DHCP
ITIL
IT support
DNS
Mobile device management
IT
Active Directory
Help desk
VPN

Full job description

Job description

We are Masters of Mindset LTD., and we are a global sales management company that specialises in building hire performance sales teams for large corporate global clients around the world.

With a rapid growth plan in place and our operations ever expanding, we now call upon someone experienced in IT support to join our team at our HQ in Uxbridge, North-West London.

The Helpdesk Specialist will provide hands-on Tier 1 and Tier 2 technical support to colleagues across the UK office, working across two nearby sites. The role is fully office-based, covering night-to-night helpdesk, desktop, application, network, and telephone support while maintaining strong assets, documentation, and security standards.

The post holder will work closely with local operations, global IT teams, and approved third-party suppliers to keep users productive, resolve issues quickly, and support small technology rollouts, office moves, and continuous service improvement.

Hours: 5pm – 1am (Mon-Fri and 1 Sat a month)

Job Type: Full-time

Strictly office based.

Salary: £35,000.00 per year

Responsibilities:

Provide Tier 1 and Tier 2 support in person, by phone, and through the ticketing system, ensuring users receive timely, professional assistance.
Log, triage, prioritize, resolve, and update incidents and service requests in line with service levels, escalating to internal teams or suppliers where required.
Support laptops, desktops, mobile devices, printers, scanners, peripherals, meeting room technology, Wi-Fi, and VPN connectivity.
Deploy equipment, including operating system setup, application installation, endpoint enrolment, and replacement device preparation.
Administer joiner, mover, and leaver processes, including user accounts, permissions, mailbox access, MFA/password support, equipment provisioning, and secure returns.
Support core business platforms, including productivity/collaboration tools, telephony/contact center systems, remote support tools, and endpoint management platforms.
Assist with basic network and infrastructure tasks, including patching checks, cabling, desk moves, office technology setup, firewall/VPN checks, and liaison with network teams.
Maintain accurate documentation, asset records, license information, knowledge base articles, support notes, and standard operating procedures.
Follow agreed security, data protection, change management, and health and safety processes, including the reporting and escalation of suspected security incidents.
Contribute to IT projects, technology rollouts, and continuous improvement activity across both UK sites.

Essential Skills and Exeperience:

Previous experience in an IT help desk, service desk, or desktop support role, covering both first-line and second-line support.
Strong troubleshooting ability across Windows 10/11 laptops and desktops, standard business applications, printers, and peripherals.
Working knowledge of Microsoft 365 or equivalent productivity platforms, including email, calendars, collaboration tools, file storage, and user support.
Experience supporting user accounts, groups, permissions, password resets, and MFA using directory/identity management tools.
Understanding of networking fundamentals, including LAN, Wi-Fi, DNS, DHCP, VPN, and basic connectivity troubleshooting.
Experience using ticketing systems and working to service levels, priorities, and clear communication updates.
Ability to build and deploy end-user devices using imaging, endpoint management, or similar device management processes.
Confident working independently on site, moving between two nearby locations, and managing competing support priorities.

Desirable experience or ability to learn:

Exposure to mobile device management, AV/meeting room support, or contact center/telephony platforms.
Experience with endpoint management, remote monitoring, patch management, remote support tools, or similar platforms.
Relevant IT qualifications or practical knowledge of ITIL/service management, change control, and common security practices.

Working conditions and physical requirements:

This is a fully on-site role. The successful candidate must be able to work across both UK sites during the shift as business needs require; hybrid or remote work is not available.
The role may involve planned weekend work, occasional adjusted hours, participation in incident support, and support for office moves or maintenance activities.
The role involves hands-on equipment work, including setting up desks, installing monitors, PCs, printers, and network/peripheral equipment.
The post holder must be able to safely lift, carry, move, or install IT equipment up to 25 kg using appropriate manual handling techniques, assistance, or handling aids where required.
All work must be carried out safely and professionally in line with company policies, Health and Safety at Work etc. Act 1974, UK data protection requirements, and internal security standards.

Job Type: Full-time

Pay: £35,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Referral programme

Ability to commute/relocate:

Uxbridge UB8 1UX: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 2 years (required)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical applications jobs in reading, eng

Helpdesk Specialist

Technical Support and Operations Assistant

International Future Leadership Programme

Technical Sales / Application Engineer - Optics

SMT Operator

Technical Delivery Manager

Data and Reporting Analyst

IT Support Officer

Onsite Engineer - Reading

Software Tester

Junior Deployment Engineer

Insight Manager

Technical & Energy Manager

Technician I, Production

Infrastructure Technical Officer

Technical Administrator

Technical Business Analyst

Procurement & Stores Coordinator

ICT Technician

Software Developer

I want to receive the latest job alerts for technical applications in reading, eng

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