Technical engineer Work, Jobs in Reading, Eng (with Salaries)

Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Infrastructure Engineer
Netbuilder —Farnborough
- £40,000 a year
- Full-time
- Maintenance
- Agile
- Linux
Quick apply
Infrastructure Engineer (SC Cleared)
CGI —Reading
- Full-time
- Analysis skills
Quick apply
Graduate Software Developer with Electronics engineering
Netbuilder —Guildford
- £36,500 a year
- Full-time
- Engineering
- C++
- Maths
Quick apply
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
AOCS Engineer
NewOrbit Space —Reading
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Relocation assistance
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
Factory Design Engineer (Revit/BIM)
Oakley Food Projects —Winnersh
- From £35,000 a year
- Full-time
- Presentation skills
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
Kubernetes Specialist
CGI —Reading
- Full-time
- DevOps
- Scripting
- Agile
Quick apply
UAV Pilot
Evolve Dynamics LTD —Farnham
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
12d
Software Tester
AKONI TECHNOLOGIES LTD —Reading
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- APIs
- Communication skills
- Free parking
Quick apply
12d
IT Engineer
QinetiQ —Farnborough
- £51,975 - £57,750 a year
- Full-time
- Engineering
- Mentoring
- Employee discount
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
3rd Line Network Engineer
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Engineering
- Mentoring
- Free parking
Quick apply
Graduate Software Engineer (Cloud Solutions)
proventeq —Reading
- Hybrid work
- Computer Science
- Bachelor's degree
- Machine learning
Manufacturing Engineer
Siemens Healthineers —Oxford
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Manufacturing
- Annual leave
- Work from home
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Graduate Design & Quality Engineer
Spafax International Limited —Basingstoke
- From £26,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
3d
Operational Technology Engineer
AHEAD —Reading
- £70,000 - £80,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Engineering

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technical engineer jobs near reading, eng

Technical Support Engineer (US hours)

proventeq -
Reading

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Job details

Qualifications

Technical troubleshooting
BMC Remedy
Ticket management
SQL querying
Databases
Content creation
Zendesk
Ticket management systems
SharePoint
Agile
Cloud computing
Customer support
Customer interaction
Application support
Communication skills

Full job description

DIGITAL WORK

Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel.

We are looking for a dynamic and experienced Technical Support Engineer to support our customers and partners in Europe & mostly the USA. This will involve working hours to coincide with the US business; working from 2 pm to 10 pm.

Location

Reading, UK

Department

Cloud Engineering

Experience required

Key Responsibilities

Providing tech support and maintenance on Proventeq products
Providing tech support on SharePoint Online/M365 migration and adoption related issues
Troubleshooting in customer environments focusing on resolving customer issues
Answering customers/partners related product queries through our support portal
Prioritising your workload based on the criticality of issues and SLAs
Updating customers/partners on the status of support tickets in an effective manner
Creating content in the support knowledge base
Contribute to the customer support organization participating in meetings/training sessions

Required Skills

Good experience supporting .Net/SQL Server based products and custom applications
Strong technical diagnostic and problem-solving skills
Solid customer liaison experience
Expertise in Application support and maintenance Tools such as Zendesk, Remedy
Knowledge of C#/.Net and database technologies (SQL Server/PostgreSQL)
Knowledge of Agile Methodologies and DevOps tools such as Azure DevOps
Proven technical diagnostic and problem-solving skills

Good To Have Skills

Good knowledge of SharePoint/M365 (Configuration and Administration)
Experience in SharePoint support - an added advantage
Advanced SQL skills such as performance analysis, etc.
Experience of Extract, Transform and Load type solutions

Softer skills will include enthusiasm, the desire to be the best at what you do, to leave the customer smiling, and become a ‘go to’ person! You’ll need excellent communication skills, personal organization, and decision-making skills, be able to prioritize and manage expectations.

If you are UK-based and interested in working a late shift to cover the business hours in America, then this may be the job for you. You will work on a hybrid basis from home but must be able to travel to the Reading office when required for meetings.

Apply Now

Refine Your Search

technical engineer jobs in reading, eng

Technical Support Engineer (US hours)

Technical Support Engineer

Infrastructure Engineer

Infrastructure Engineer (SC Cleared)

Graduate Software Developer with Electronics engineering

Junior Support Engineer

AOCS Engineer

1st/2nd Line IT Support Engineer - Farnborough

Factory Design Engineer (Revit/BIM)

Kubernetes Specialist

UAV Pilot

Software Tester

IT Engineer

2nd Line Engineer - Yateley

3rd Line Network Engineer

Graduate Software Engineer (Cloud Solutions)

Manufacturing Engineer

First Line Technical Support Engineer (Shift Patterns)

Graduate Design & Quality Engineer

Operational Technology Engineer

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Reading, UK

Department

Cloud Engineering

Experience required

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