Crm analyst Work, Jobs in Redbourn, Hrt (with Salaries)

Business Analyst (RLAM)
Royal London —London
- SQL
- Agile
- Annual leave
CRM Analyst (Decisioning)
Allwyn UK —Watford
- Hybrid work
- SQL
- Communication skills
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
10d
CRM Data and Customer Analyst
Jimmy Choo —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
4d
Systems Support Analyst (CRM & Ticketing)
ZSL —London
- £33,000 a year
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Junior Reporting Analyst
AutoProtect Group —Harlow
- £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
CRM Data Business Analyst
TAP CXM —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- SQL
- Health & wellbeing programme
- Sick pay
Quick apply
3d
Senior Data Analyst - CRM Analytics
Wise Australia Investments —London
- £60,000 - £85,000 a year
- CRM software
- Data analysis skills
- SQL
- Life insurance
Business Analyst / Project Manager – CRM(+) 12 months / 18 months Fixed Term Contract
WildBrain CPLG —London
- Full-time
- Hybrid work
- Contracts
- In-person
Human Risk Analyst - Cyber Security Awareness Training
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- IT
- Annual leave
- Life insurance
Quick apply
Senior Data Analyst - CRM Analytics
Wise —London
- £60,000 - £85,000 a year
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- SQL
- Life insurance
Quick apply
Technical Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Annual leave
Sales Compensation Analyst, SMGS Ops, Global Sales Compensation
AWS EMEA SARL (UK Branch) - F93 —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Revenue Operations Analyst
Entrust —London
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Analysis skills
6d
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
Customer & CRM Data Analyst
IAG Loyalty —London
- Full-time
- Management
- SQL
- Analysis skills
3d
Sr Business Intelligence Analyst - Commercial Finance Automation
Palo Alto Networks —London
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
Global Portfolio Marketing Analyst - Reporting & Analytics
Aveva —London
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
Business Research & Digital Transformation Analyst
Aasiyana G-Tech LTD —London
- £41,800 - £42,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- English
- Free parking
Quick apply
Data Analyst
RELX —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Flexible schedule
Sales Support Specialist - Global
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Marketing

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Business Analyst (RLAM)

Royal London -
London

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Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Business analysis
SQL
Scrum
Agile

Full job description

Job Description

Business Analyst (RLAM)

Contract type: Permanent
Location: London
Working style: Hybrid 50% home/office based

We’re looking for an experienced Business Analyst to join Royal London Asset Management and play a key role in delivering client‑focused change. Working within business‑facing agile scrum teams, you’ll lead business and data analysis across Client Group initiatives, with a strong focus on our CRM landscape.

With a focus on improving CRM and client service processes, you’ll identify opportunities for optimisation, automation and better use of data. You’ll work closely with Product Owners, senior stakeholders and technical teams to shape practical solutions, translating business needs into clear user stories, acceptance criteria and process documentation.

This is a hands‑on delivery role, ideal for someone who enjoys working close to the detail, thrives in agile environments, and brings strong knowledge of the Asset Management operating model.

About the role

Lead business and data analysis for Client Group initiatives and complex change.
Analyse and document CRM business processes, identifying opportunities for optimisation and automation.
Evaluate CRM centric solutions, considering feasibility, risks, costs and benefits, and recommend practical enhancements.
Define and implement improvements to processes, systems and data across CRM and Client Services ensuring alignment with business goals.
Apply and embed agreed business analysis methods, tools and standards within the scrum framework and across the wider organisation.
Translate business requirements into clear, actionable user stories, acceptance criteria and process documentation.
Identify barriers to transformation, supporting the prioritisation and scoping of complex backlog items.
Coach and guide less experienced team members and actively contribute to the business analysis community.

About you

Experienced Business Analyst with experience ideally within Asset Management.
Strong SQL skills, with the ability to interrogate data, support reporting requirements and ensure data quality.
Experience working with Microsoft Dynamics 365 (or similar enterprise CRM platforms).
Proven track record in business and data modelling, process design and solution concepts.
Able to communicate complex CRM concepts clearly, and articulate the principles and drivers for change to both technical and non-technical audiences.
Demonstrates specialist knowledge across CRM and client related business areas.
Maintains a commercial and customer-centric approach when delivering solutions.
Builds and nurtures relationships with business stakeholders, ensuring effective collaboration in a scrum environment.
Proficient in agile and scrum methodologies, with experience working in cross-functional teams.

About Royal London Asset Management

Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients’ capital, exercising their rights and influencing positive change.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

crm analyst jobs in redbourn, hrt

Business Analyst (RLAM)

CRM Analyst (Decisioning)

CRM Data and Customer Analyst

Systems Support Analyst (CRM & Ticketing)

Junior Reporting Analyst

CRM Data Business Analyst

Senior Data Analyst - CRM Analytics

Business Analyst / Project Manager – CRM(+) 12 months / 18 months Fixed Term Contract

Human Risk Analyst - Cyber Security Awareness Training

Senior Data Analyst - CRM Analytics

Technical Business Analyst

Sales Compensation Analyst, SMGS Ops, Global Sales Compensation

Revenue Operations Analyst

Associate Data Analyst

Customer & CRM Data Analyst

Sr Business Intelligence Analyst - Commercial Finance Automation

Global Portfolio Marketing Analyst - Reporting & Analytics

Business Research & Digital Transformation Analyst

Data Analyst

Sales Support Specialist - Global

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