Customer experience coordinator Work, Jobs in Redditch, Wor (with Salaries)

Customer Resolutions Coordinator
Arcus FM —Redditch
- £29,256 a year
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
2d
Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
Supply Partnership CoOrdinator
HobbyMaker (Live TV) —Redditch
- £32,000 - £38,000 a year
- Full-time
- Merchandising
- In-person
- Employee discount
Quick apply
1d
Contract Support Coordinator
Arcus FM —Redditch
- Up to £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Databases
- Annual leave
Quick apply
1d
Bookings Coordinator
WORD360 Language Services —Birmingham
- £27,000 - £29,000 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Events Coordinator
Alliance Automotive Group —Birmingham
- CRM software
- Travel
- Communication skills
Quick apply
5d
Operations & Reception Coordinator
Lickhill Manor Caravan Park —Stourport-on-Severn
- £13.35 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Accounting
Quick apply
12d
Graduate Operations Coordinator
CJ Recruitment —Beoley
- £28,000 - £35,000 a year
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
7d
Customer Service Coordinator
Hugo Technology —Bromsgrove
- £27,000 - £28,000 a year
- Full-time
- CRM software
- English
- Data entry
- Health & wellbeing programme
- Sick pay
Quick apply
Senior Multi-Skilled Customer Support (Nights)
Arcus FM —Redditch
- £29,829 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
23h
Graduate Operations Coordinator
Mindful Chef —Redditch
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Employee discount
Quick apply
13d
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Bromsgrove
- £13.27 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Project Coordinator
TXO Group —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
CSC Co-ordinator (Contact Centre)
M Group —Birmingham
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
Lifestyle & Wellness Co-ordinator
Bupa —Malvern
- £13.10 - £14.10 an hour
- Weekend availability
- Budgeting
- Employee discount
- Gym membership
Quick apply
Facilities Coordinator
Well Pharmacy —Redditch
- Up to £29,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Communication skills
- Annual leave

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customer experience coordinator jobs near redditch, wor

Customer Resolutions Coordinator

Arcus FM -
Redditch

Quick apply

Job details

Full-time
£29,256 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Case record updates
Complaint handling
Customer interaction
Root cause analysis
Communication skills
Time management

Full job description

Do you enjoy working on complex and complicated queries?

Are you a problem-solver who enjoys finding quick resolutions?

Do you enjoy working within a team?

Yes? Then we may have the ideal role for you… working as our Customer Resolution Agent at our Redditch site.

Your communication skills will be second to none, as you’ll be the first point of contact for all escalations and complaints for our internal and external customers. You’ll have excellent organisation and prioritisation skills, as you’ll manage the end-to-end work order complaint/escalation journey ensuring it’s resolved within the agreed SLAs. You’ll have exceptional administrative and time management skills as you’ll be receiving, responding, and managing requests via various channels such as: calls, emails, or phone. You’ll have excellent attention to detail skills as you’ll be updating all systems with relevant notes and progress updates, so your colleagues are able to pick up and run with it if required. You’ll be a solution focused individual as you’ll be able to identify route causes and provide solutions to reoccurring issues.

You’ll be a confident, self-motivated, empathetic individual with strong communication skills. You’ll be detail conscious with a strong focus on achieving a high level of customer service. You’ll be capable of handling sensitive and confidential information capturing this onto multiple IT systems whilst working with conflicting deadlines.

This is a 40-hour per week role, working 7am – 7pm across 7 days, therefore flexibility is required.

For this role you’ll have experience of working within a fast-paced time pressured customer service role, within any industry and sector!

In return for your hard work we would offer you:

Salary: £29,256 per annum, depending on experience
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation

To be considered for this position please submit your application via the 'apply' button.

Quick apply

Refine Your Search

customer experience coordinator jobs in redditch, wor

Customer Resolutions Coordinator

Helpdesk Agent

Supply Partnership CoOrdinator

Contract Support Coordinator

Bookings Coordinator

Planner Coordinator

Events Coordinator

Operations & Reception Coordinator

Graduate Operations Coordinator

Customer Service Coordinator

Senior Multi-Skilled Customer Support (Nights)

Graduate Operations Coordinator

Lifestyle and Wellbeing Coordinator

Field Service Coordinator

Project Coordinator

CSC Co-ordinator (Contact Centre)

Client Service Coordinator

Lifestyle & Wellness Co-ordinator

Facilities Coordinator

Assessment Coordinator

I want to receive the latest job alerts for customer experience coordinator in redditch, wor

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