Operations officer Work, Jobs in Redditch, Wor (with Salaries)

Homelessness officer
Redditch Borough Council —Redditch
- £32,061 - £40,777 a year
- Call to connect
- Customer service
- Employee assistance programme
- Employee discount
Parking Officer
Omega Parking Ltd —Selly Oak
- £25 an hour
- Part-time
- No experience needed
- In-person
Quick apply
5d
Information Governance Officer
Swanton Care and Community —Coventry
- £35,000 a year
- Microsoft Office
- Continuous improvement
- Organisational skills
Community Liaison Officer
Twenty Fifth Avenue Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Public speaking
- Travel
- Conflict management
- Annual leave
Quick apply
Technical Officer
The Fire Protection Association —Moreton-In-Marsh
- £35,000 - £37,000 a year
- Full-time
- Engineering
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Health Safety and Facilities
Gordon Moody —Redditch
- £22,800 - £43,000 a year
- Part-time
- Continuous improvement
Casual Steward Team Member
CBS Arena —Coventry
- From £12.21 an hour
- No experience needed
- Free parking
- Flexible schedule
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
B737 Type Rated First Officers
Jet2.com and Jet2holidays —Birmingham
- Full-time
- English
- Annual leave
Housing Management Officer
Twenty Fifth Avenue Ltd —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
Butchery Operations Training Officer – Midlands & North
Shazan Foods Limited Counters —Birmingham
- £16 - £18 an hour
- Full-time
- Microsoft Outlook
- Up to 50% travel
- English
- Store discount
- Employee discount
Quick apply
Airfield Supervisor
Birmingham Airport —Birmingham
- £51,892 a year
- Team management
- Leadership
10h
Health & Safety Compliance Officer
BHI Ltd —Bromsgrove
- £40,000 - £55,000 a year
- Temporary
- Bachelor's degree
- In-person
- Communication skills
Quick apply
11d
Waste Data Officer
Civic Recruitment Limited —Coventry
- £19.67 an hour
- Hybrid work
- Databases
- Supervising experience
- Organisational skills
Quick apply
8d
Operational Data Improvement Officer
Platform Housing Group —Birmingham
- Up to £34,845 a year
- Full-time
- Remote
- Travel
- Analytics
- Annual leave
Governance Officer
Sanctuary Group —Worcester
- £33,397 - £35,144 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Quick apply
9d
Administration Apprentice
mfg Solicitors —Kidderminster
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
11d
Senior Arboricultural Consultant
Acorn Environmental Management Group —Redditch
- £30,000 - £35,000 a year
- Business development
- Bachelor's degree
- Continuous improvement
- Annual leave
University Access Officer (part time)
The Access Project —Wolverhampton
- £15,736 a year
- Call to connect
- Remote
- Salesforce
- University
- Experience working with children
- Annual leave
- Employee assistance programme
Quick apply
14d
Corporate Services Officer
Citizens Advice —Walsall
- £30,500 a year
- Human resources

I want to receive the latest job alerts for operations officer in redditch, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Homelessness officer

Redditch Borough Council -
Redditch

Apply Now

Job details

£32,061 - £40,777 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Experience working with individuals experiencing homelessness
Legal research
Tenancy sustainment support
Customer interaction

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

Manage a wide range of cases, whilst wholeheartedly and positively to professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
Provide enabling and supportive customer services that are firmly focused on the prevention and / or relief of homelessness and recovery from abuse.
Throughout the applicant’s journey through the service ensure, that all housing solutions are discussed, planned, understood and agreed through a regularly reviewed Personal Housing Plan (PHP) and risk assessment, so that expectations of all stakeholders to the case are clearly managed, and that any package of solutions is suitable and sustainable.
The role is a career graded post, your grade will be determined based on your knowledge, qualifications and experience.

Key Requirements

Grade 6

Where relief is required, work diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with and assistance to the Housing Solutions Team to ensure that the applicant is practicably and financially supported ready for any allocation, and that temporary accommodation placements, and storage of goods, are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
As an integral part of a professional homelessness team, operate a compassionate, empathetic and respectful, yet fair and equitable service that has upmost regard for peoples’ individual vulnerabilities and circumstances.
Provide advice in support of victims finding solutions to retain their existing accommodation, or secure alternative safe accommodation to prevent homelessness, including negotiating and mediating with landlords, families, agents and partner agencies, and using various initiatives and partnerships.

Grade 7

Take the lead and have oversight of referrals, escalations and allocations of prevention and relief cases by less experienced Officers, providing good, clear technical advice and guidance,so that cases are managed with a firm focus on prevention,negotiation,mediation and using various initiatives and partnerships in operation to fully achieve objectives.
Provide customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personalized housing plans.
Manage and support less experienced staff with unanticipated demand through emergencies and making decisions in sometimes complex situations.
Where a prevention/relief/main duty is required,that you carry out and support your colleagues to ensure that all work is carried out diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with the Housing Solutions Team to ensure that the applicant is ready for any allocation,and that temporary accommodation placements, and storage of goods,are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Monitor colleagues with your case loads and casework,ensuring that you are diligently working thorough through the stages of homelessness, researching,interpreting and applying various legislative frameworks, case law,policy and practice to come to autonomous statutory decisions that will reduce and withstand statutory review and regulatory / legal challenge.

Skills & experience

Grade 6

Minimum Level 2 qualifications related to homelessness practice. Have, be working towards, or willing to work towards a level 3 qualification related to homelessness practice.
At least 1 years demonstrable experience working in the homelessness or social housing sector, or other relevant customer facing service, demonstrating transferable skills or lived experience

Grade 7

A minimum level 3 qualification related to homelessness practice.
At least 2 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housing sector

Additional Information

The Councils offer a range of staff benefits:

local government pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Closing date for receipt of completed applications: 30 August 2026 (Midnight)

What next

Need further information? please contact Sandra Hartles (recruiting manager) on 01527 534069 or email [email protected] or email [email protected]

If this role interests you please use the 'Apply Now' button

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

Apply Now

Refine Your Search

operations officer jobs in redditch, wor

Homelessness officer

Parking Officer

Information Governance Officer

Community Liaison Officer

Technical Officer

Health Safety and Facilities

Casual Steward Team Member

OCC Communications Officer

B737 Type Rated First Officers

Housing Management Officer

Butchery Operations Training Officer – Midlands & North

Airfield Supervisor

Health & Safety Compliance Officer

Waste Data Officer

Operational Data Improvement Officer

Governance Officer

Administration Apprentice

Senior Arboricultural Consultant

University Access Officer (part time)

Corporate Services Officer

I want to receive the latest job alerts for operations officer in redditch, wor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected