Service desk Work, Jobs in Redditch, Wor (with Salaries)

Coordination Administrator
Worlifts Limited —Bromsgrove
- £30,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
7d
2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
Operational Data Improvement Officer
Platform Housing Group —Birmingham
- Up to £34,845 a year
- Full-time
- Remote
- Travel
- Analytics
- Annual leave
General Admin
Fit out Management uk —Worcester
- £12.72 - £13.50 an hour
- Full-time
- Computer literacy
- Travel
- Accounting
- Employee discount
Quick apply
2d
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Sick pay
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Front of House
Praxis Real Estate Management Ltd —Birmingham
- £28,000 - £32,000 a year
- Part-time
- Front desk
- Cleaning
- Employee assistance programme
Quick apply
10d
Product and Pricing Data Administrator
nGeneration —Tipton
- £25,272 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
Quick apply
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
Welcome Desk Assistant
University of Worcester —Worcester
- £25,000 a year
- Part-time
- Front desk
14d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
4d
Receptionist (Part Time)
Wolverhampton Wanderers FC —Wolverhampton
- Part-time
- Microsoft Word
- Microsoft Outlook
- Front desk
9d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
Senior Support Engineer
Simplify IT Solutions Ltd. —Alcester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Life insurance
Quick apply
4d
Receptionist - Dudley and Sandwell PDU
HM Prison & Probation Service —Dudley
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
7d

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Coordination Administrator

Worlifts Limited
Bromsgrove

Quick apply

Job details

Permanent | Full-time
£30,000 - £34,000 a year
7 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Sales support
Customer service call handling
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
Administrative support experience
Databases
Administrative experience
Client services
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Site Services Co-ordination Administrator

Job Type: Full-time, Permanent

Hours: Monday to Thursday 8:30am–5:00pm, Friday 7.45am-4pm (40 hours per week)

Location: Site Services – B61 0BX

About the Role

We are looking for a motivated and organised Site Services Co-ordination Administrator to join our growing Site Services Division.

This is an excellent opportunity for an experienced administrator or customer service professional who enjoys working in a busy environment, communicating with customers and engineers, and coordinating multiple tasks.

The successful candidate will be professional, approachable and well organised, with the ability to work effectively as part of a team while also using their own initiative.

Full training will be provided on our internal systems.

Key Responsibilities

Your duties will include, but are not limited to:

Acting as a key point of contact for customers, answering telephone enquiries and responding to emails.

Maintaining accurate client databases, including contact details, equipment records and service reports.

Following up quotations and scheduled recurring work.

Coordinating service call-outs with customers and engineers.

Preparing customer quotations for parts and equipment repairs.

Liaising with suppliers to obtain information, pricing and availability.

Preparing job packs and relevant documentation for engineers and site work.

Supporting the Sales and Finance functions where required.

Carrying out general administrative and clerical duties.

Providing excellent customer service throughout the process.

Assisting other areas of the business when required.

About You

We are looking for someone who is:

Well organised and able to manage multiple priorities.

Adaptable and comfortable working in a busy, changing environment.

Experienced in administration and/or service desk/customer service.

Professional, friendly and approachable.

An excellent communicator with a good telephone manner and good written communication skills

Customer-focused and committed to providing a high standard of service.

Confident in solving problems and finding practical solutions.

Highly attentive to detail.

Computer literate, with good working knowledge of Microsoft Word, Outlook and Excel.

Comfortable working independently as well as within a team.

Experience & Requirements

Essential:

Minimum 4 years' customer service experience.

Minimum 4 years' administrative experience.

Full UK driving licence.

Good IT skills, including Microsoft Word, Outlook and Excel.

Excellent communication and organisational skills.

What We Offer

Competitive Salary

Bonus scheme.

Company pension.

On-site parking.

Regular company social events.

Extended Christmas shutdown.

Full training on internal systems.

Opportunity to develop and progress within a growing company.

Monday to Friday working hours with no weekend requirement.

Location

Our premises are conveniently located approximately 2 minutes from Junction 4 of the M5.

How to Apply

If you are an organised, customer-focused administrator looking for a permanent position with an expanding company, we would be interested in hearing from you.

Please submit your CV through Indeed. We look forward to hearing from you.

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in redditch, wor

Coordination Administrator

2nd Line Support Engineer- Permanent

2nd Line Engineer - Support

Service Desk Manager

Operational Data Improvement Officer

General Admin

FM Help Desk Operative

Service Desk Analyst / IT Support Help Desk Technician

Front of House

Product and Pricing Data Administrator

Customer Onboarding & Transition Specialist

2nd Line Help/Service desk Engineer

Welcome Desk Assistant

Field Service Administrator

Help Desk Operator

Receptionist (Part Time)

ICT Support Analyst - Birmingham

IT Service Desk Analyst

Senior Support Engineer

Receptionist - Dudley and Sandwell PDU

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