Customer support coordinator Work, Jobs in Redditch (with Salaries)

Customer Resolutions Coordinator
Arcus FM —Redditch
- £29,256 a year
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
2d
Customer Service Coordinator
Hugo Technology —Bromsgrove
- £27,000 - £28,000 a year
- Full-time
- CRM software
- English
- Data entry
- Health & wellbeing programme
- Sick pay
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Graduate Operations Coordinator
Mindful Chef —Redditch
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Employee discount
Quick apply
13d
Sales Co-ordinator
Simson Aggregate Solutions LTD —Worcester
- From £28,000 a year
- Full-time
- Customer service
- Business development
- In-person
- Sick pay
Quick apply
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
Telephone Events Co-ordinator/Administrator
Crackerjacks Children's Trust —Kidderminster
- £13.00 - £13.50 an hour
- Part-time
- CRM software
- Computer skills
- In-person
Quick apply
7d
Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Salesforce
- Organisational skills
- Financial services
- Annual leave
Quick apply
22h
Service Coordinator
Mercury Hampton Ltd —Droitwich
- £27,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Annual leave
Quick apply
HR & Payroll Coordinator (FTC)
Sika —Redditch
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Quick apply
Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
6d
Service Administrator & Customer Support Coordinator
Mobility Hire —Tewkesbury
- £27,970 - £29,950 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
7d
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
14d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
5d
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
4d
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Technical Customer Service Coordinator
Air Products PLC —Worcester
- Weekend availability
- Hybrid work
- Communication skills
- Work from home
Quick apply
1d

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customer support coordinator jobs near redditch

Customer Resolutions Coordinator

Arcus FM -
Redditch

Quick apply

Job details

Full-time
£29,256 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Case record updates
Complaint handling
Customer interaction
Root cause analysis
Communication skills
Time management

Full job description

Do you enjoy working on complex and complicated queries?

Are you a problem-solver who enjoys finding quick resolutions?

Do you enjoy working within a team?

Yes? Then we may have the ideal role for you… working as our Customer Resolution Agent at our Redditch site.

Your communication skills will be second to none, as you’ll be the first point of contact for all escalations and complaints for our internal and external customers. You’ll have excellent organisation and prioritisation skills, as you’ll manage the end-to-end work order complaint/escalation journey ensuring it’s resolved within the agreed SLAs. You’ll have exceptional administrative and time management skills as you’ll be receiving, responding, and managing requests via various channels such as: calls, emails, or phone. You’ll have excellent attention to detail skills as you’ll be updating all systems with relevant notes and progress updates, so your colleagues are able to pick up and run with it if required. You’ll be a solution focused individual as you’ll be able to identify route causes and provide solutions to reoccurring issues.

You’ll be a confident, self-motivated, empathetic individual with strong communication skills. You’ll be detail conscious with a strong focus on achieving a high level of customer service. You’ll be capable of handling sensitive and confidential information capturing this onto multiple IT systems whilst working with conflicting deadlines.

This is a 40-hour per week role, working 7am – 7pm across 7 days, therefore flexibility is required.

For this role you’ll have experience of working within a fast-paced time pressured customer service role, within any industry and sector!

In return for your hard work we would offer you:

Salary: £29,256 per annum, depending on experience
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation

To be considered for this position please submit your application via the 'apply' button.

Quick apply

Refine Your Search

customer support coordinator jobs in redditch

Customer Resolutions Coordinator

Customer Service Coordinator

Field Service Coordinator

Graduate Operations Coordinator

Sales Co-ordinator

Client Service Coordinator

Telephone Events Co-ordinator/Administrator

Customer Service & After Care Co-ordinator

Service Coordinator

HR & Payroll Coordinator (FTC)

Customer Experience Coordinator

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Service Administrator & Customer Support Coordinator

E-commerce & Sales Coordinator

Compliance Case Co-ordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Internal Sales Coordinator

Treatment and Sales Coordinator

Export Coordinator / Warehouse Administrator

Technical Customer Service Coordinator

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