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CRM Executive - 12m FTC

Stonegate Group -
Remote

Quick apply

Job details

Full-time
£32,500 a year

Benefits

Annual leave
Discounted or free food
Private medical insurance
Employee discount

Qualifications

Email marketing
Google Analytics
Communication skills

Full job description

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

As CRM Executive you will work within the digital marketing department to support brand/formats marketing plans through email campaigns.

You will work with the brand teams to plan campaign emails across our formats. You will be responsible for setting up automated emails and triggers to engage our database and new sign-ups.

You will be responsible for driving email open rates, CTRs and driving pre-booking. You will also be responsible for managing SMS campaigns through our CRM system, Bloomreach.

This is a fantastic role ideal for creative or passionate individuals looking to build a long-term career within Marketing.

Key Responsibilities

Campaign Email Sends. Work closely with the wider marketing team to plan content within our calendars to share with operators and ensure operators are engaged, using Bloomreach to build, schedule and optimise campaign email activity.
Customer Journeys. Working with the CRM Manager to plan and execute customer journeys and trigger emails within Bloomreach, driving engagement and pre-booking (e.g. birthday, upselling).
Weekly and Monthly Reporting. Working with the CRM manager to identify key trends in weekly and monthly data reports to drive engagement.
Sales Team. Support our sales team with pre-booking a service level emails to keep customers engaged with their bookings.
Data Growth. To identify database growth opportunities across brands/formats and work with the wider team to bring data driving campaigns to life.
Agency Working. Working with our agencies to ensure delivery of campaign and customer journey emails.
One Team Mentality. Maintain close working relationships with other support team and marketing functions to ensure a holistic approach and cohesive delivery of the marketing strategy.

About You

Previous experience in email marketing or digital marketing
Hands-on experience using Bloomreach Experience is essential
Digital Marketing qualification or marketing qualification desirable
Some working knowledge of digital marketing analytic tools (e.g. Google Analytics, Sprout Social)
Reliable Team player
Attention to detail
Fast Learner
Good communication skills
Creative Flair
Loves all things digital
Multi-tasker

What makes Stonegate a great place to work?

At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.

25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
Bonus Scheme
Access to discounted Private Medical Insurance through Vitality
Exclusive discounts on Dental Insurance
Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
Life Assurance which gives access to Help @ Hand
Access to your pay early via Stream
The Stonegate Xtra portal with access to a wide range of high street discounts and offers
Discounted access to David Lloyd membership
Award winning Learning & Development programmes to drive your career

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on [email protected].
#LI-LB1

Quick apply

Refine Your Search

crm executive jobs in remote

CRM Executive - 12m FTC

Business Development Executive

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Account Management Team Lead

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Account Executive, EMEA

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