Onboarding manager Work, Jobs in Remote (with Salaries)

Customer Success Manager
Adhere Predict —Remote
- £50,000 a year
- Full-time
- Remote
- Project management
- Presentation skills
- Communication skills
8d
Customer Success Manager
HealthCare Anywhere —Remote
- £50,000 a year
- Full-time
- Remote
- Project management
- Communication skills
8d
Customer Success Consultant - Hospitality
Frontline Performance Group —Remote
- £43,000 - £45,000 a year
- Full-time
- Hospitality
- Hotel
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
11d
Manager, Implementation
Henry Schein One UK Ltd —Remote
- Full-time
- Remote
- PMP
- Microsoft Office
- Project management
Statement of Work Operations Coordinator – NatWest Group
Alexander Mann Solutions —Remote
- Full-time
- Hybrid work
- Oracle
- Customer service
- Administrative experience
10d
UK CSM - Voice AI
AudioCodes —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Quick apply
Clinical Trial Assistant
Scout Clinical —Remote
- £35,000 - £43,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
10d
Account Manager, UK
Reserv —Remote
- Full-time
- Remote
- Project management
- Organisational skills
- Communication skills
- Annual leave
Quick apply
5d
Senior Manager, Customer Success Operations
Cubic Corporation —Remote
- Full-time
- Remote
- Bachelor's degree
- Business
- Leadership
10d
Network Co-Ordinator
Vita Health Group —Remote
- £24,882 a year
- Remote
- Microsoft Excel
- Microsoft Office
- Organisational skills
5d
Head of Performance & Impact
Rethink Mental Illness —Remote
- £58,463.05 a year
- Full-time
- Remote
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d
Channel Development Manager EMEA
10ZiG Technology —Remote
- £50,000 - £150,000 a year
- Full-time
- Sales
- Public speaking
- Windows
- Annual leave
- Work from home
Quick apply
11d
Client Success Manager
Agility PR Solutions —Remote
- Full-time
- Remote
- Marketing
- Salesforce
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Megaport —Remote
- Full-time
- Remote
- Sales
- Communication skills
- Health & wellbeing programme
9d
Programme Delivery Manager - Digital Transformation, Public Sector
Olive Jar Digital —Remote
- Full-time
- Remote
- Agile
- Annual leave
Email Lifecycle Manager
CoVet —Remote
- Full-time
- Remote
- Project management
- Marketing
Quick apply
Regional Training Manager
CareTech Group —Remote
- £45,000 a year
- Full-time
- Remote
- Education
- Travel
- Organisational skills
- Annual leave
Apprenticeship Onboarding Officer
QA Limited —Remote
- Remote
- Customer service
- Travel
- AI
- Annual leave
- Employee assistance programme
Recruitment & Development Coordinator
EHV Structures Ltd —Remote
- £30,000 - £33,000 a year
- Full-time
- Remote
- Sales
- Microsoft Office
- Travel
- Work from home
Quick apply
9d
Engagement & Delivery Manager
EPAM Systems, Inc. —Remote
- Hybrid work
- PMP
- Business development
- Bachelor's degree
- Employee stock purchase plan
- Employee assistance programme

I want to receive the latest job alerts for onboarding manager in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Manager

Adhere Predict -
Remote

Apply Now

Job details

Full-time
£50,000 a year
8 days ago

Qualifications

Jira
Trello
Project coordination
Project management
Presentation skills
Customer relationship management
Category CE Licence
Account management
Communication skills

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

We have a really exciting opportunity for a Customer Success Manager to join our growing team.

As Customer Success Manager for AdherePredict, you will own the end-to-end client relationship for our pharmaceutical partners using our adherence prediction platform, blending commercial account management with hands-on implementation and service design. You will be the day-to-day face of AdherePredict for your accounts, managing onboarding, ongoing service delivery, and commercial growth, while shaping how the service is designed and delivered to drive better adherence outcomes for patients.

The role requires 3–5 years' relevant experience. Base salary is £50,000 plus a business development incentive of up to 20%, assessed every six months.

Main Responsibilities

1. Commercial Account Management

Relationship Ownership: Act as the primary commercial point of contact for a portfolio of AdherePredict clients, building trusted, long-term relationships.

Account Growth: Identify opportunities to expand AdherePredict usage within existing accounts and across new therapy areas, supporting renewals and upsell conversations.

Reviews & Reporting: Lead regular client review meetings, presenting performance data, service updates and commercial proposals.

2. Business Development

Pipeline Management: Maintain and progress a commercial pipeline of new and expansion opportunities for AdherePredict, working leads through to close.

Lead Sourcing: Source new opportunities directly, in addition to leads provided by the sales and commercial teams, to support delivery against pipeline targets.

Target Delivery: Take ownership of pipeline and revenue targets, assessed every six months as part of the role's incentive structure.

3. Implementation

Onboarding: Lead the end-to-end implementation of AdherePredict for new pharmaceutical clients and programmes, coordinating internal teams and client stakeholders.

Configuration: Work with internal teams to configure prediction models, risk thresholds and reporting to each client's programme requirements, ensuring a smooth transition into live operation.

Training: Deliver or coordinate training for client teams and end users, ensuring confident adoption of the service.

Go-Live Support: Provide hands-on support through go-live and early life, resolving issues quickly and escalating where required.

4. Service Design

Patient Journey Design: Define how care is delivered to the patient through AdherePredict, including the touchpoints, interactions and interventions that make up the patient journey.

Risk & Non-Adherence Interventions: Design and refine interventions triggered when AdherePredict identifies signs of non-adherence or risk, ensuring they are timely, appropriate and consistent across accounts.

Outcome Monitoring: Track adherence outcome data following interventions, using insight to refine intervention design and demonstrate value to clients.

Service Improvement: Use client and patient feedback to identify opportunities to improve how care is delivered through AdherePredict.

New Service Input: Contribute service design input into new client propositions and service variants, drawing on direct account experience.

5. Compliance & Cross-Functional Coordination

Regulatory Awareness: Maintain working knowledge of AdherePredict's status as a Class 1 medical device and its ongoing path to DTAC compliance.

DSPT Compliance: Support adherence to Data Security and Protection Toolkit (DSPT) requirements across client interactions and documentation.

Internal Liaison: Act as the link between clients and internal teams including operations, clinical and digital product, ensuring client needs are clearly understood.

Issue Resolution: Coordinate the resolution of service issues raised by clients, keeping them informed throughout.

Skills, Experience and Qualifications

Essential

Experience: 3–5 years' experience in account management, implementation or service delivery, ideally within healthcare, pharmaceutical or a regulated environment.

Relationship Management: Proven ability to build strong client relationships and manage commercial conversations confidently.

Delivery: Experience coordinating implementation or onboarding projects involving multiple stakeholders.

Communication: Excellent written and verbal communication skills, comfortable presenting to senior client stakeholders.

Organisation: Strong organisational and multitasking abilities.

Commercial Drive: Comfortable working towards revenue and pipeline targets.

Data Comfort: Comfortable interpreting adherence and risk data to support client conversations and intervention design.

Desirable (But Not Required)

Experience within homecare, pharmaceutical patient support or NHS-facing services.
Familiarity with service design or process mapping techniques.
Familiarity with DTAC, DSPT or medical device regulatory requirements.
Experience using CRM or project management tools such as Jira, Trello or Asana.

Apply Now

Refine Your Search

onboarding manager jobs in remote

Customer Success Manager

Customer Success Manager

Customer Success Consultant - Hospitality

Manager, Implementation

Statement of Work Operations Coordinator – NatWest Group

UK CSM - Voice AI

Clinical Trial Assistant

Account Manager, UK

Senior Manager, Customer Success Operations

Network Co-Ordinator

Head of Performance & Impact

Channel Development Manager EMEA

Client Success Manager

Customer Success Manager

Programme Delivery Manager - Digital Transformation, Public Sector

Email Lifecycle Manager

Regional Training Manager

Apprenticeship Onboarding Officer

Recruitment & Development Coordinator

Engagement & Delivery Manager

I want to receive the latest job alerts for onboarding manager in remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected