Head of customer service Work, Jobs in Ridgmont, Bdf (with Salaries)

Sales & New Business Manager
Adapt Ems Ltd —Hitchin
- Up to £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
11d
Area Manager / Contracts Manager - Commercial Cleaning
RAPID CLEAN —Milton Keynes
- Up to £32,000 a year
- Full-time
- Management
- Customer service
- Team management
- Free parking
- Annual leave
Quick apply
New Homes Sales Consultant
Dandara —Milton Keynes
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Employee assistance programme
11d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS
Securitas UK —Milton Keynes
- £14 an hour
- Part-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
Head of Operational Excellence & Support
Simply Business —Northampton
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Gym membership
Duty Operations Manager
Edu-Lettings UK Ltd —Northampton
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
6d
Operations Programme Manager
Lockheed Martin Corporation —Ampthill
- £80,000 - £100,000 a year
- Full-time
- PMP
- Engineering
- Analysis skills
- Employee assistance programme
- Employee discount
3d
Claim Settlement Payments Administrator
Copart —Bedford
- £27,976 a year
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Employee discount
- Life insurance
Quick apply
Head of Operations (National)
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- ERP systems
- Construction experience
- Leadership
- Employee assistance programme
Quick apply
13d
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
5d
Head of Governance & Customer Disruption
easyJet —Luton Airport
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Computer networking
- Annual leave
Risk & Opportunity Manager
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Key Account Specialist Travel Retail EMEA (30k + bonus)
Fossil Group, Inc. —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- English
- Travel
- Free parking
- Employee assistance programme
Quick apply
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
3d
Mobile Operations Support Officer - Nights
Ashridge Group Ltd —Milton Keynes
- £29,374.80 a year
- Overtime
- Customer service
- Driving
- In-person
- Annual leave
Quick apply
13d
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
Accounts Receivable Credit Controller
Copart —Bedford
- £27,976 a year
- Full-time
- Microsoft Excel
- Customer service
- Employee discount
- Life insurance
Quick apply
11d

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Sales & New Business Manager

Adapt Ems Ltd
Hitchin

Quick apply

Job details

Full-time
Up to £55,000 a year
11 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Driving Licence
Microsoft Excel
Sales
Analysis skills
Contracts
Account management
Communication skills
Negotiation

Full job description

Purpose

The Sales Account Manager is responsible for leading and developing the Account Management team while driving the profitable growth of existing customer accounts and securing new business opportunities. The role is accountable for delivering excellent customer service throughout the sales lifecycle, from quotation and contract review through to order fulfilment, ensuring customer expectations are consistently met or exceeded.

Working closely with the Head of Sales and cross-functional teams, the Sales Account Manager will develop and implement sales strategies that strengthen customer relationships, maximise revenue and profitability, and support the Company's long-term growth objectives. The role requires strong commercial awareness, technical understanding within a manufacturing and engineering environment, and the ability to identify opportunities, negotiate successful outcomes, and lead a high-performing team to achieve and exceed sales targets.

Duties

Ownership of a team of Account Managers to achieve successful and profitable management of nominated customers/accounts.
Take the lead in processing requests for quotations and quote submissions for existing and new business opportunities. Ensure all quotes are followed up with customers to optimise success.
Manage contract review process to ensure new orders are reviewed and processed in a timely manner in accordance with ADAPT’s procedures.
Liaise with all stakeholders during procurement and manufacturing to ensure customer’s delivery expectations are achieved.
Develop positive, collaborative relationships with key staff within the customer’s business.
Regularly meet with nominated existing customer accounts to carry out business reviews and identify new opportunities that align with new business growth objectives.
Regularly review objectives and sales targets and work towards achieving or exceeding them.
Day to day management and development of Account Management Team.
Working alongside the Head of Sales to develop and implement sales strategies to ensure long term profitable growth of customers.
Achieve agreed new business targets by the following;
Work to find new customers within the agreed parameters.
Conduct market research to identify potential clients, taking the lead to follow up on leads/prospects.

Qualifications

Experience in account management/sales preferably with a strong technical background, particularly within electrical engineering or manufacturing.
Excellent verbal and written communication skills.
PC literate, good knowledge of excel, word, powerpoint etc.
Experience managing customer relationships and delivering tailored solutions.
Meticulous attention to detail.
Good understanding of the commercial requirements within contract equipment manufacturing.
Ability to make sound business decisions.
Demonstrable success in meeting or exceeding sales targets and developing long-term client relationships.
Full UK driving licence.
Ability to travel within local area as required.
Self-Starter; ability to demonstrate willingness to pursue opportunities and skills to engage new clients.
Ability to build and maintain strong relationships with clients, suppliers and internal stakeholders.
Strong analytical and problem-solving skills to address customer needs and challenges.
Ability to collaborate effectively with cross-functional teams.
Ability to remain motivated and focused when faced with challenges.

Pay: Up to £55,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: Hybrid remote in Hitchin SG4 0TY

Quick apply

Refine Your Search

head of customer service jobs in ridgmont, bdf

Sales & New Business Manager

Area Manager / Contracts Manager - Commercial Cleaning

New Homes Sales Consultant

Head of Insights

Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS

Head of Operational Excellence & Support

Duty Operations Manager

Head of Transport

Operations Programme Manager

Claim Settlement Payments Administrator

Head of Operations (National)

Head Of Restart Programme

Head of Governance & Customer Disruption

Risk & Opportunity Manager

Head of Professional Services

Key Account Specialist Travel Retail EMEA (30k + bonus)

Intelligence and Incident Response Co-ordinator

Mobile Operations Support Officer - Nights

Head of Operations

Accounts Receivable Credit Controller

I want to receive the latest job alerts for head of customer service in ridgmont, bdf

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