Customer experience manager Work, Jobs in Ringwood, Ham (with Salaries)

Operations Manager
Lewis Concrete Ltd —Three Legged Cross
- £50,000 - £55,000 a year
- Full-time
- Forklift
- Continuous improvement
- Team management
Quick apply
4d
General Manager
Butcombe Group —Ringwood
- £50,000 - £52,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
Now Student Living —Bournemouth
- £40,000 - £47,000 a year
- Full-time
- Sales
- Business development
- Team management
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Operations Manager
Churchill Retirement PLC —Ringwood
- Training & development
- Time management
- Annual leave
- Employee assistance programme
Project Manager
Bistech Group plc —Ferndown
- Up to £55,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
- Employee assistance programme
Quick apply
1d
Travel Consultant
Fred. Olsen Travel —Ringwood
- Travel
- Employee discount
Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
Project Manager
Loans by MAL —Poole
- £40,000 a year
- Full-time
- Research
- In-person
- Communication skills
Quick apply
5d
New Product Development Manager (FMCG)
Zest Plan —Bournemouth
- £35,000 - £45,000 a year
- Annual leave
9d
Account Manager
I-Fulfilment —West Highcliffe
- £37,500 - £40,000 a year
- Full-time
- Business development
- Continuous improvement
- Organisational skills
Quick apply
Strategic Partnerships Manager
I-Fulfilment —West Highcliffe
- £50,000 a year
- Full-time
Quick apply
Customer Success Operations Manager
Nourish Care —Bournemouth
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Manager
RKC, casa lets —Southampton
- £60,000 a year
- Full-time
- Management
- Administrative experience
- Driving
- Store discount
- Employee discount
Quick apply
Operations Manager
Bournemouth Oceanarium —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Organisational skills
- In-person
- Training & development
- Employee discount
- Sick pay
Operations Manager - Property Services
SNG (Sovereign Network Group) —Hurn
- £52,000 - £61,000 a year
- Full-time
8d
Project Manager
QinetiQ —Amesbury
- £50,400 - £56,000 a year
- Full-time
- Communication skills
2d
General Manager
BH Live —Southampton
- £40,000 a year
- Weekend availability
- Budgeting
- Leadership
- Health & wellbeing programme
- Employee assistance programme
9d
Customer and Trading Manager - Online
Sainsbury's —Ferndown
- From £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
3d
Account Manager
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Analysis skills
- Continuous improvement
General Manager
Arboro Lounge —Ringwood
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply

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customer experience manager jobs near ringwood, ham

Operations Manager

Lewis Concrete Ltd
Three Legged Cross

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
4 days ago

Benefits

Company pension
On-site parking

Qualifications

Operations management
Stock ordering
Delivery scheduling
Forklift
Continuous improvement
Team management
Production planning
Forklift loading
Customer support
Customer interaction
Stock replenishment
Stock coordination
Vehicle loading
Transport scheduling
Supply chain customer service
Operations leadership experience

Full job description

We are an established independent manufacturer of concrete products looking for an Operations Manager to take responsibility for the day-to-day running of our business.

You'll be at the centre of the working day - dealing with customers and orders, coordinating staff and production, keeping on top of stock, organising deliveries and collections and solving the everyday problems that arise in a busy business.

You'll also be expected to get involved practically when required. That means operating a forklift and loading a customer's vehicle, manually handling products or helping in the yard during busy or short-staffed periods.

What You'll Be Doing

· Taking customer enquiries and advising on products.

· Preparing quotations and processing orders and payments.

· Checking stock and agreeing realistic delivery or collection dates.

· Making sure customer orders are progressing as promised.

· Planning what needs to be produced.

· Organising staff and adjusting priorities during the day.

· Checking stock levels and identifying what needs ordering.

· Coordinating deliveries, collections and third-party haulage.

· Operating forklifts and loading customers' vehicles.

· Picking and manually loading products where appropriate.

· Providing practical support in the yard when required.

· Solving production, stock, delivery or customer issues as they arise.

· Looking ahead to make sure tomorrow and the following week are properly organised.

· Monitoring operational performance and agreed KPIs.

· Identifying ways of improving how the business operates.

You'll need to be comfortable switching between the office, factory and yard throughout the day. One minute you might be discussing an order with a customer; the next you could be reorganising a delivery, checking a stock issue, changing production priorities or getting onto a forklift to load a customer.

What We're Looking For

· Organised and able to keep track of several things at once.

· Confident dealing with customers both over the phone and face-to-face.

· Commercially aware and comfortable discussing prices and orders.

· Comfortable and experienced managing and organising people.

· Practical and willing to spend time in the factory and yard.

· Comfortable operating forklifts, or willing to undertake the necessary training.

· Confident making sensible day-to-day decisions.

· Able to prioritise when plans change.

· Good at spotting potential problems before they become urgent.

· Comfortable taking responsibility rather than waiting for instructions.

· Interested in improving systems and finding better ways of doing things.

Previous experience in operations, branch management, manufacturing, builders' merchants, construction products, distribution or a similar practical SME environment would be particularly relevant.

You don't necessarily need to come from the concrete industry. Understanding how to run a busy day-to-day operation, being comfortable getting involved practically and being able to learn our products and processes is more important.

Forklift experience would be advantageous, although appropriate training can be provided.

The Opportunity

This is an important position within a well-established independent business. You'll work closely with the Directors initially to learn how the business operates, but the intention is for you to develop genuine autonomy and responsibility for its normal day-to-day running.

We aren't looking for someone simply to supervise other people or follow a set of instructions. We're looking for someone who can look across the business, understand what needs doing and make it happen - whether that means making a management decision, dealing with a customer or stepping into the yard and helping to get an order loaded.

Working Hours

Monday-Friday, 7:15am-4:45pm, including a 30-minute lunch break.

This is an on-site role. Being present and available during our operating hours is an important part of the position.

Package

· £50,000-£55,000 salary depending on experience.

· Performance-related annual bonus of up to £5,000.

· 25 days holiday plus bank holidays.

· 5% employer pension contribution.

· Company mobile phone.

· Reserved on-site parking.

· Company-funded relevant training and development.

What Success Looks Like

Customers are dealt with properly.

Orders are processed accurately.

Production is organised around demand.

Stock is available when needed.

Deliveries and collections happen when promised.

Staff know what they're doing.

Customers are served and loaded efficiently.

Problems are spotted and dealt with early.

And the normal working day runs effectively without requiring a Director to manage every decision.

Pay: £50,000.00-£55,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in ringwood, ham

Operations Manager

General Manager

Operations Manager

Operations Manager

Project Manager

Travel Consultant

Housing Customer Experience Manager

Project Manager

New Product Development Manager (FMCG)

Account Manager

Strategic Partnerships Manager

Customer Success Operations Manager

Manager

Operations Manager

Operations Manager - Property Services

Project Manager

General Manager

Customer and Trading Manager - Online

Account Manager

General Manager

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