Customer relations representative Work, Jobs in Rochdale, Gtm (with Salaries)

People Business Partner
Rochdale Boroughwide Housing —Rochdale
- £38,927 - £48,659 a year
- Part-time
- Human resources
- Leadership
- Annual leave
- Employee assistance programme
10d
People Services Assistant
KeolisAmey Metrolink —Manchester
- From £31,140 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Recruiting
- Contracts
- Work from home
- Employee assistance programme
7d
Planning Support Services Officer
OnwardHomes —Accrington
- £32,750 a year
- Call to connect
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
9d
Fundraiser
Lumena Project —Manchester
- £10 - £15 an hour
- Temporary
- Hybrid work
- Sales
- Customer service
- No experience needed
Quick apply
1d
Assistant Service Centre Manager
General Anaesthetic Services Ltd —Keighley
- £36,000 - £41,000 a year
- Overtime
- Maintenance
- Assembly
- Continuous improvement
- Free parking
Quick apply
Customer Service Specialist
OnwardHomes —Accrington
- £27,450 a year
- Call to connect
- Annual leave
- Employee discount
5h
Fundraising sales rep
Lumena Project —Manchester
- £10 - £15 an hour
- Temporary
- Hybrid work
- Sales
- Customer service
- No experience needed
Quick apply
1d
Employee Relations Advisor
Yorkshire Water —Bradford
- £42,294 - £47,550 a year
- Full-time
- Hybrid work
- Continuous improvement
- Conflict management
- Human resources
- Annual leave
- Flexible schedule
10d
Compliance Coordinator - HEVAC
OnwardHomes —Accrington
- £31,350 a year
- Call to connect
- Microsoft Word
- Organisational skills
- Budgeting
- Annual leave
- Employee discount
8d
Scheme Manager
OnwardHomes —Manchester
- £28,700 a year
- Call to connect
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
11d
Senior HR Operations Specialist - EMEA
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bachelor's degree
- Travel
Outbound Sales Representative
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Multi-Skilled Theatre Technician - Casual
Your Trust —Rochdale
- £13.82 an hour
- Part-time
- Customer service
- Time management
Residential Scheme Manager
OnwardHomes —Manchester
- £16,400 a year
- Call to connect
- Customer service
- Team management
- Computer skills
- Annual leave
- Employee discount
9d
Porter Duty Manager
Northern Care Alliance NHS Foundation Trust —Bury
- £28,392 - £31,157 a year
- Weekend availability
- Customer service
- Annual leave
1d
HR Adviser
Calderdale Council —Halifax
- £39,862 - £42,839 a year
- Full-time
- Human resources
- Analytics
Environmental Services Operative
OnwardHomes —Manchester
- £26,100 a year
- Weekend availability
- Customer service
- Maintenance
- Cleaning
- Annual leave
- Employee discount
10d
Compliance Coordinator - Domestic Heating & Hot Water
OnwardHomes —Accrington
- £31,350 a year
- Call to connect
- Microsoft Word
- Organisational skills
- IT
- Annual leave
- Employee discount
3d
Assistant HR Advisor
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £28,392 - £31,157 a year
- Full-time
- Continuous improvement
- Human resources
- Recruiting
1d
Business Sales Executive
Bridge Lane news Ltd —Stockport
- £33,400 - £38,700 a year
- Full-time
- Microsoft Powerpoint
- Marketing
- Merchandising
Quick apply
11d

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customer relations representative jobs near rochdale, gtm

People Business Partner

Rochdale Boroughwide Housing -
Rochdale

Apply Now

Job details

Part-time
£38,927 - £48,659 a year
10 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Stakeholder engagement
Stakeholder collaboration
Employee relations case handling
Stakeholder liaison
Coaching
Employment law
Employee relations
Change management
Workforce planning strategy
Human resources
Change leadership
Human resources business partnering experience
Leadership
Stakeholder management

Full job description

Job Title: People Business Partner

Location: Rochdale

Contract: Permanent

Hours: 29 hours per week ¦ Flexible working over 4 or 5 days

Salary: £48,659 (FTE) / £38,927 actual

Are you an experienced HR professional who thrives on building trusted relationships, influencing decision-making and delivering people-focused solutions that make a real business impact?

We're looking for a collaborative and outcome focused People Business Partner to join our People & Culture team. This is an exciting opportunity to partner with senior leaders, shape people strategies, organisational change and workforce planning initiatives, and lead on complex employee relations.

Working 29 hours per week, this role offers flexibility to spread your hours across 4 or 5 days, (working pattern to be agreed with the successful candidate), allowing you to balance professional impact with personal commitments.

About the Role

Reporting to the Director of People, you'll work as a true business partner, becoming an extension of your designated leadership teams. You'll help leaders navigate people challenges, develop local people plans and implement strategic initiatives that support organisational success.

You'll also lead and oversee a high-quality people advisory service, coach managers to build their people leadership capability and provide expert guidance on complex employee relations matters.

What You'll Be Doing

Partnering with leaders to deliver people solutions that support business objectives.
Leading on complex employee relations cases, including disciplinary, grievance, absence, capability and organisational change matters.
Coaching and influencing managers to build confidence and capability in people management.
Supporting workforce planning, talent development and succession planning activities.
Leading or supporting organisational change programmes, ensuring people considerations remain at the heart of decision-making.
Building productive relationships with Trade Union representatives and key stakeholders.
Using people data and insight to identify trends, inform decisions and drive continuous improvement.
Contributing to the development of people policies, procedures and best practice approaches.

About You

You'll be an experienced HR professional with a strong generalist background and a passion for partnering with leaders to achieve great outcomes.

You'll bring:

CIPD Level 5 qualification, Associate CIPD membership or equivalent experience.
Significant experience managing complex employee relations casework.
Strong knowledge of employment law and HR best practice.
Experience supporting organisational change, consultation and engagement activities.
Exceptional influencing, coaching and stakeholder management skills.
Confidence in analysing and interpreting people data to support evidence-based decisions.
A pragmatic, solutions-focused approach and the ability to balance business needs with colleague experience.

If you are an experienced strategic HR professional looking for a new challenge or a competent and confident People Advisor with the skills and capability to take your next step, this is a great opportunity for you to get involved with a fantastic organisation, which a strong social purpose.

Shortlisting and Selection

Shortlisting will take place on 2nd September, with interviews scheduled for 8th and 9th September.

The selection process will include an on-site panel interview, a written exercise and an opportunity to meet the team.

Why Join RBH?

This is an opportunity to play a key role in shaping the employee experience and supporting leaders to create high-performing, engaged teams. You'll join a collaborative People & Culture team where your expertise, ideas and influence will genuinely make a difference.

What do we have to offer you?

In addition to a competitive salary, you will benefit from:

30 days annual leave plus bank holidays (pro-rata)
Option to buy additional days annual leave
An additional 5 days leave after 5 years' service (pro-rata)
Pension scheme with employer contributions matched up to 8%; death in service benefit
Flexible, smart working arrangements
Healthcare cashback plan, virtual GP access and subsidised gym membership
Employee Assistance Programme available 24/7
Paid volunteering days
Enhanced family-friendly policies
Plus so much more!

Diversity, Inclusion & Belonging

RBH is committed to creating an inclusive workplace where everyone feels valued, respected and supported. We operate a Guaranteed Interview Scheme for applicants who declare a disability, as defined by The Equality Act 2010, and meet the role’s minimum requirements as set out in the advert and role profile.

Artificial Intelligence

We recognise that AI can be a useful tool when preparing applications. However, all information, examples and achievements included in your application must be truthful, accurate and based on your own experience.

Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area.

As we’ve refocused our strategy back to our core housing role, we’ve taken the opportunity to work with our customers and colleagues to review and modernise the values that motivate us and will underpin everything we do. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services. Our values get to the root of who we really are and what we stand for.

We listen with empathy, respond with compassion, and make it easy for our customers to access our services.

We earn trust through honesty, integrity, caring and keeping our promises.

We embrace our mutuality and work together to deliver great outcomes for the people living in our homes and communities.

We invest wisely in our people and make it easy for them to deliver services and create places that our customers are proud to call home.
Open & Transparent: We are curious, embrace diverse ways of thinking and seek feedback to help us improve.

RBH, Unique Enterprise Centre, Belfield Road, Rochdale, OL16 2UP

You can call us on freephone . Alternatively you can call us on .

Apply Now

Refine Your Search

customer relations representative jobs in rochdale, gtm

People Business Partner

People Services Assistant

Planning Support Services Officer

Fundraiser

Assistant Service Centre Manager

Customer Service Specialist

Fundraising sales rep

Employee Relations Advisor

Compliance Coordinator - HEVAC

Scheme Manager

Senior HR Operations Specialist - EMEA

Outbound Sales Representative

Multi-Skilled Theatre Technician - Casual

Residential Scheme Manager

Porter Duty Manager

HR Adviser

Environmental Services Operative

Compliance Coordinator - Domestic Heating & Hot Water

Assistant HR Advisor

Business Sales Executive

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