Onsite engineer london Work, Jobs in Roding (with Salaries)

Onsite Engineer - London
Cloudbox —London
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
- Life insurance
Quick apply
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
KNX Onsite Commissioning Engineer
OKTO Integrated Services —London
- £500 a day
- In-person
Quick apply
11h
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Windows
- Analysis skills
Senior Product Engineer
Foundation Partners —London
- £120,000 - £150,000 a year
- Hybrid work
- AI
Quick apply
End User Support / Desktop Support Engineer
Kovan Technology Solutions —London
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
3h
Staff Backend Engineer (London)
Fresha —London
- Remote
- Mentoring
- AI
Quick apply
Analytics Engineer - London
Fresha —London
- £58,000 - £80,000 a year
- AI
- Analytics
Quick apply
Cybersecurity SOC Analyst II
CHAOS Industries —London
- Analysis skills
- Travel
- AI
- Relocation assistance
Quick apply
6d
Full Stack Engineer Tech - Development · London
Dare International —London
- Full-time
- Java
- AI
- Gym membership
Static HVAC/Mechanical Engineer – Walthamstow/Hendon/London
Cambridge Maintenance Services —Walthamstow
- Overtime
- Computer literacy
- Plumbing
- HVAC
Java Software Engineer
Durlston Partners —London
- Up to £150,000 a year
- Java
- Software development
- Python
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
7d
Automation Test Engineer - AI
Accenture —London
- Full-time
- Java
- Machine learning
- Scripting
Data Engineer
Accenture —London
- Full-time
- SQL
- Machine learning
- Travel
Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- English
- Master's degree
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Cloud Engineer (Multiple)
Cloudscaler —London
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- DevOps
- AWS
- Travel
- Annual leave
- Referral programme
Software Engineer - London
FDM Group —London
- Master's degree
- Machine learning
- Software development
- Annual leave
Technical Project Manager
3Gi Technology Ltd —Shenfield
- £27,000 - £40,000 a year
- Full-time
- AWS
- In-person
- Communication skills
Quick apply
6h

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Onsite Engineer - London

Cloudbox
London

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee discount
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Incident queue management
Ticket management
Process improvement
Microsoft Exchange
Systems engineering
SharePoint
Cloud computing
Customer support
Customer interaction
Application support
Communication skills
PowerShell scripting
PowerShell

Full job description

Cloudbox is looking for an experienced support and systems engineer to support high profile customers in London, and globally.The role will be office based, working at a co working space with part requirement to assist and support customer IT requirements on-site in central London (approx. 80%, supporting multiple customers on-site intra day, primarily in Mayfair).
The right candidate will be able to work comfortably independently and will have excellent communications skills to collaborate with the global Cloudbox technical team located in London, America and South Africa.
The role will involve direct remote support of users, on-site support when required, administration and service management of a wide range of cloud platforms and services, and assisting the Cloudbox project team onboarding customers and migrating workloads to the Cloud.

All candidates must live within 45min door to door public transport travel time to Oxford Circus station.

Role Description
The Support Engineer is a key part of the Cloudbox service framework providing end to end management of tickets and service requests reported by the customer.

Manage Tickets and Requests
Receive and record all calls from our customers
Provide initial assessment of all tickets, attempt first time resolution, and /or escalation
Assist with customer onboarding projects and migrations
Monitor and escalate Tickets according to the customer’s SLA
Keep users informed on status and progress of their tickets
Aid customer retention and satisfaction

Help to improve efficiency, processes, documentation, and automation.

Technical skill

Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and OneDrive.
Excellent technical troubleshooting capabilities including Windows OS and applications, email flow and routing, and Office 365 services. MacOS experience a plus.
Good working knowledge of networks, routing & switching
Powershell scripting and use for administration

Soft Skills

Customer focused, with an analytical approach with good questioning & listening skills
Excellent verbal and written communication skills suitable for an international audience
A confident team player with a positive can-do attitude
Fanatical attention to detail
An ability to learn quickly, and a willingness to study and obtain new certifications and skills (certification will be a KPI of the role)
Dependable, hardworking and self-motivated

Technical Qualifications AND Requirments

Current Microsoft Certifications in either MS or AZ tracks.
3-5 years' experience in a customer facing IT support role
Previous MSP experience extremely valuable

Experience

5+ years experience in a customer facing IT support role.
Previous Managed Service Provider experience extremely valuable. Cloudbox is a full-service outsourced IT provider with a specific focus and expertise on Cloud solutions for financial services organisations. This is a dynamic and fast paced environment that needs people that a strong desire to learn and a ‘can do’ attitude.

Benefits

Life insurance & critical illness cover
Company pension scheme
Travel costs to client’s sites
Cyclescheme membership giving substantial discounts on bikes & accessories
All training & certifications paid

Cloudbox Recruitment Process

CV Assessment
Online Assessment including technical, personality and specific candidate questions (video required)
First Interview (online)
Second Interview (in person)
Offer and Contract, subject to background checks and vetting

Quick apply

Refine Your Search

onsite engineer london jobs in roding

Onsite Engineer - London

Onsite Helpdesk Engineer

Onsite IT Support Engineer (Client Facing)

KNX Onsite Commissioning Engineer

Onsite Support Engineer

Senior Product Engineer

End User Support / Desktop Support Engineer

Staff Backend Engineer (London)

Analytics Engineer - London

Cybersecurity SOC Analyst II

Full Stack Engineer Tech - Development · London

Static HVAC/Mechanical Engineer – Walthamstow/Hendon/London

Java Software Engineer

End User Support Analyst

Automation Test Engineer - AI

Data Engineer

Helpdesk Engineer

Cloud Engineer (Multiple)

Software Engineer - London

Technical Project Manager

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