Customer performance analyst Work, Jobs in Romsey, Eng (with Salaries)

Digital insights Analyst
B&Q —Eastleigh
- From £40,000 a year
- Part-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
11d
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Analysis skills
- Python
- Annual leave
- Employee assistance programme
6d
HR Assistant
Roke —Romsey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
7h
Supply Chain Manager
Roke —Romsey
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
CSS Programme Manager (Service Owner)
Roke —Romsey
- Full-time
- Project management
- Travel
- Business
Location Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
6d
Root Cause Analyst
Abri —Eastleigh
- £42,358 - £44,908 a year
- Full-time
- In-person
- Work from home
2d
Data Engineer
Roke —Romsey
- Full-time
- Java
- AWS
- Python
HR Assistant
Roke Manor Research Limited —Romsey
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
8h
Product Marketing Manager
Roke —Romsey
- Full-time
- Analysis skills
- Project management
- Product management
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Customer service
- Driving
- Computer networking
6d
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Sales
- English
- Business development
Supply Chain Manager
Roke Manor Research Limited —Romsey
- Microsoft Office
- Project management
- Continuous improvement
Senior Non-Functional Test (NFT) Analyst
Procode Technology Limited —Eastleigh
- £55,000 a year
- Annual leave
- Employee assistance programme
10d
Backend Software Engineer
Roke —Romsey
- Full-time
- Python
6d
Head of Planning and Subcontract Manufacturing
Roke —Romsey
- Full-time
- Assembly
- Computer skills
- Communication skills
Subcontracts Manufacturing Manager
Roke —Romsey
- Full-time
- Assembly
- Computer skills
- Communication skills
Head of Business Development & Sales - APAC
Roke Manor Research Limited —Romsey
- Sales
- English
- Business development
Senior Pricing Analyst
Ageas —Eastleigh
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Machine learning
- School
- Python
Laboratory Analyst
Ecolab Inc. —Andover
- Full-time
- Engineering
- Laboratory experience
- Microsoft Office
- Employee stock purchase plan

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customer performance analyst jobs near romsey, eng

Digital insights Analyst

B&Q -
Eastleigh

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Job details

Part-time | Full-time
From £40,000 a year
11 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Jira
SQL
Confluence
Agile
Communication skills

Full job description

Overview:

Permanent

From £40,000+ Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Digital insights Analyst and you’ll be a big part of this.

What's the job?:

Develop high-quality analysis related to understanding ecommerce performance, customer behaviour, product-mix dynamics, market trends, and broader digital insight requirements.
Conduct deep-dive analysis into performance, helping to identify actionable insights and support stakeholders in turning insight into action.
Deliver analytical reviews to assess the performance, impact and learnings from digital promotional activity, seasonal events and trading initiatives.
Support key strategic initiatives across ecommerce, including category growth, channel performance, digital optimisation, Marketplace and Retail Media.
Proactively interpret internal and external data sources, using tools such as SimilarWeb and other relevant data sources to identify opportunities, risks and market developments.
Build collaborative relationships with stakeholders across Ecommerce, Marketplace, Commercial, Product, Marketing, Retail Media and other business areas, supporting decision making through insight.
Identify opportunities for predictive modelling, statistical analysis, and other advanced methods to enhance insight generation. Test and implement new tools, technologies, and approaches that can scale across the team.
Work closely with other analytics, data and technology teams to align on definitions, governance, tagging requirements and scalable ways of working.
Support the development of consistent reporting, insight frameworks and analytical best practice across the Digital Analytics team.
Bring external thinking and awareness of market, customer and digital analytics developments to help evolve the team’s approach and increase the value delivered to the business.
Help to define and develop website tagging requirements and recommendations to ensure data accuracy remains robust and trusted.

What we need::

You have an analytics background and are confident using SQL to extract, structure and interrogate data

You are confident using core digital analytics and insight tools such as Google Analytics, and ideally have awareness of other behavioural analytics platforms such as Contentsquare.

You have experience in digital and ecommerce analytics, with a good understanding of customer behaviour, onsite journeys, trading performance and digital optimisation.

You have hands-on experience with cloud data platforms (e.g. Databricks, BigQuery) to analyse large, complex datasets.

You can support complex analysis from problem definition through to recommendation, applying clear thinking, robust methods and strong attention to detail.

You are comfortable working across multiple stakeholders, priorities and deadlines, while maintaining a high standard of delivery.

You are a strong communicator who can translate analysis into clear, relevant and actionable insight for a range of audiences.

You understand the importance of data quality, governance, tagging and clear analytical definitions, and apply these principles in your work.

You bring good commercial awareness and can connect analysis to actions that improve customer experience, trading performance and business outcomes.

You have experience working within Agile ways of working and using tools such as Asana, Jira or Confluence to organise and track work.

You are curious, proactive and customer-focused, with a strong team ethic and a desire to continuously improve ways of working and the impact of analytics.

You understand and maximise the value of analysis and data science, and act with a commercial lens, prioritising the actions and usefulness of outputs. You can translate business objectives into analytical goals, prioritise the most impactful and feasible actions, and communicate the value and benefits of your outputs to the business.

You’re a good storyteller who can bring that value to others – you know numbers don’t always speak for themselves and have excellent visuals to support. You can deliver compelling presentations that convey your insights and recommendations clearly and persuasively.

What's in it for me?:

As well as a competitive salary, our benefits package includes:

Award-winning pension scheme
Bonus
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
…and much more.

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

We want to ensure that all employees, future employees, and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Find out more about us, including the benefits we offer and our community, sustainability, and inclusion projects at bandqcareers.com.

If you require any additional support or adjustments to help you make an application, please contact us at:

[email protected]
[email protected]

Apply Now

Refine Your Search

customer performance analyst jobs in romsey, eng

Digital insights Analyst

Logistics Data Analyst

HR Assistant

Supply Chain Manager

CSS Programme Manager (Service Owner)

Location Analyst

Root Cause Analyst

Data Engineer

HR Assistant

Product Marketing Manager

Service Desk Analyst

Head of Business Development & Sales - APAC

Supply Chain Manager

Senior Non-Functional Test (NFT) Analyst

Backend Software Engineer

Head of Planning and Subcontract Manufacturing

Subcontracts Manufacturing Manager

Head of Business Development & Sales - APAC

Senior Pricing Analyst

Laboratory Analyst

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We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

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customer performance analyst jobs in romsey, eng

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We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK. Equality and Inclusion

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion