Customer support & client services managers Work, Jobs in Romsey, Ham (with Salaries)

Sales Admin Team Leader
Dawson Forte —Chandlers Ford
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Customer Service Team Manager
Benefact Group —Eastleigh
- Up to £40,000 a year
- Monday to Friday
- Hybrid work
- Recruiting
- Training & development
- Leadership
- Annual leave
- Sick pay
Quick apply
Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Training & development
- Communication skills
- Employee discount
Quick apply
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Analysis skills
- Supervising experience
- Annual leave
- Employee assistance programme
Health Insights Enquiry Line - Team Manager
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
11d
Operations Manager
Churchill Retirement PLC —Ringwood
- Training & development
- Time management
- Annual leave
- Employee assistance programme
Supply Chain Customer Service Team Leader
Elis —Andover
- Up to £32,000 a year
- Customer service
- Continuous improvement
- Training & development
- Employee assistance programme
3d
Customer Service Manager
Eaton —Titchfield
- Bachelor's degree
- Team management
- Leadership
1d
Key Accounts Strategy Manager
Nucleus Financial Group —Salisbury
- Writing skills
- Analysis skills
- Continuous improvement
- Annual leave
Customer Success Operations Manager
Nourish Care —Bournemouth
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Guest Service Supervisor
Mitie —Portsmouth
- £14.37 an hour
- Weekend availability
- Supervising experience
- Team management
- Front desk
Service Manager
SunbeltRentals —Fareham
- Customer service
- Computer literacy
- Supervising experience
- Annual leave
Quick apply
6h
Telemarketing Team Leader
Astute —Bournemouth
- Time management
- Analytics

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Charter Manager (Private Jet and Helicopter Charter)
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Sales Admin Team Leader

Dawson Forte
Chandlers Ford

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

On-site parking

Qualifications

Customer relationship building
Management
Sales
Customer service
Coaching
Complaint handling
Performance management
Supervising experience
Continuous improvement
Client services
Organisational skills
Management reporting
Customer interaction
Order processing
Team motivation leadership
Communication skills

Full job description

Lead from the Front. Inspire Your Team. Make an Impact.

Are you an experienced professional who enjoys leading people while staying hands-on? Do you thrive in a fast-paced environment where no two days are the same? If you're organised, proactive and passionate about delivering exceptional customer service, we'd love to hear from you.

We're looking for a Sales Admin Team Leader to join our friendly and supportive team. This is a fantastic opportunity for someone who enjoys coaching others, improving processes and leading by example while remaining actively involved in the day-to-day operation.

What You'll Be Doing

As Sales Admin Team Leader, you'll be responsible for leading a small team. You'll ensure the team delivers an outstanding customer experience, meets service targets and continuously looks for ways to improve.

Your responsibilities will include:

Leading, motivating and developing a team.
Line Management responsibilities including performance reviews and KPI reporting.
Planning workloads and ensuring excellent service levels are maintained.
Managing customer orders, enquiries & returns alongside your leadership responsibilities.
Supporting the team during busy periods to ensure customer expectations and SLAs are consistently achieved.
Acting as the first point of escalation for complex customer queries and complaints.
Monitoring KPIs including response times, service levels and accuracy.
Authorising customer credits
Identifying opportunities to improve processes and drive operational efficiency.
Building strong working relationships with customers and colleagues across the business.

About You

We're looking for someone who is naturally organised, enjoys solving problems and takes pride in delivering an excellent customer experience.

You'll have:

Previous experience leading or supervising a team.
A background in customer service, sales order processing or a similar operational environment.
Excellent communication and relationship-building skills.
Strong organisational skills with the ability to prioritise multiple tasks.
A proactive approach and the confidence to make decisions.
A positive attitude and the ability to motivate and support others.
Excellent attention to detail
A continuous improvement mindset with a passion for making processes better.

Why Join us?

We believe that people are at the heart of everything we do. We believe in empowering our teams, encouraging new ideas and creating an environment where everyone can make a real difference.

If you're looking for a role where you can lead, inspire and make a genuine impact every day, we'd love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in romsey, ham

Sales Admin Team Leader

Customer Service Team Manager

Housing Customer Experience Manager

Sales Centre Manager

Call Centre Supervisor

Health Insights Enquiry Line - Team Manager

Operations Manager

Supply Chain Customer Service Team Leader

Customer Service Manager

Key Accounts Strategy Manager

Customer Success Operations Manager

Guest Service Supervisor

Service Manager

Telemarketing Team Leader

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