Technical trainer, customer training Work, Jobs in Rotherham, Eng (with Salaries)

Technical Trainer, Customer Training
Tait —Pontefract
- Full-time
- Project management
- Bachelor's degree
- Organisational skills
Technical Trainer - Environmental
The Sheffield College —Sheffield
- £29,355 - £34,234 a year
- Full-time
- Free parking
- Annual leave
4d
Technician Trainer Automotive - Sheffield
KwikFit —Sheffield
- Full-time
- Customer service
- English
- Maths
- Annual leave
- Employee discount
Technical & Energy Manager
Serco Group —Mansfield
- £40,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Gym membership
Technical/Sales Trainer
Instaloft LTD —Wakefield
- £40,000 - £45,000 a year
- Hybrid work
- Continuous improvement
- Travel
- Mentoring
Quick apply
19h
Technical Trainer - Jointing
National Grid Electricity Distribution —Eakring
- £63,949 a year
- Microsoft Powerpoint
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
8d
Trainer
Certex —Doncaster
- Full-time
- Travel
- Organisational skills
- Training & development
- Free parking
- Annual leave
Quick apply
Mainframe Academy
NEXT —Pontefract
- £26,000 a year
- Full-time
- Analysis skills
- Software development
- AI
- Free parking
- Employee discount
Senior Administration Officer, Yorkshire and the Humber Probation Service, Corporate Services, Full Time
HM Prison & Probation Service —Barnsley
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
8d
Front End Specialist Launch Team
Ball Corporation —Wakefield
- £62,300 - £89,690 a year
- Hybrid work
- English
- Continuous improvement
- Mentoring
- Employee assistance programme
- Life insurance
Quick apply
Qualified Asbestos Surveyor / Asbestos Analyst / Asbestos Consultant
Bradley Environment —Wakefield
- £32,000 - £45,000 a year
- Overtime
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Service Advisor-Europa Mercedes/ Changan Sheffield
D. M. Keith —Sheffield
- Up to £39,475.63 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
- Employee discount
Quick apply
Back End Specialist Launch Team
Ball Corporation —Wakefield
- £502,500 - £723,600 a year
- Hybrid work
- English
- Continuous improvement
- Mentoring
- Employee assistance programme
Quick apply
Corporate Account Manager- Skoda Leeds
D. M. Keith —Leeds
- £27,500 a year
- Full-time
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Flexible schedule
Workshop Trainer - Bricklaying
Castleford College —Castleford
- £30,438 - £32,292 a year
- Full-time
- First Aid Certification
- Construction experience
- Teaching
- Annual leave
1d
Apprenticeships - Yorkshire & Surrounding Areas
D. M. Keith —Leeds
- Full-time
- Customer service
- Maintenance
- No experience needed
- Employee discount
Sales Executive- Kia Doncaster
D. M. Keith —Doncaster
- £23,000 - £27,000 a year
- Full-time
- Customer service
- No experience needed
- Annual leave
- Flexible schedule
Site Labourer
Connect Talent Group —Alfreton
- £28,723 a year
- Full-time
- Computer literacy
- Maintenance
- Assembly
Quick apply
2d
Sales Executive- Skoda Leeds
D. M. Keith —Leeds
- £23,000 - £27,000 a year
- Full-time
- Customer service
- No experience needed
- Annual leave
- Flexible schedule
Parts Advisor- Skoda Leeds
D. M. Keith —Leeds
- Up to £30,613.56 a year
- Full-time
- Customer service
- No experience needed
- Employee discount
14d

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Technical Trainer, Customer Training

Tait -
Pontefract

Apply Now

Job details

Full-time

Qualifications

Stakeholder collaboration
Stakeholder liaison
Slack
Process improvement
Internal department liaison
Project management
Content creation
Bachelor's degree
Organisational skills
SharePoint
Customer interaction
Multidisciplinary collaboration
LMS
Training & development
Communication skills
Progress tracking

Full job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

The Technical Trainer will provide primarily customer-facing training on the TAIT group of companies’ automation platforms and associated systems. They will also be instrumental in development of content for future training offerings.

Responsibilities:

Classroom Training:

Facilitate classroom training on the TAIT and/or Kinesys automation platforms
- Navigator - Introduction, Programming & 3D
- iQ (including the epiQ console)
- Vector
Aid in or lead content development for new training offerings and/or enhancement of existing classroom training offerings
Create and develop training materials to support the delivery of classroom training, incorporating different learning styles, e.g., presentations, worksheets, practical exercises, participant guides, facilitator guides, etc.
Successfully leverage the TAIT external LMS (Learning Management System) to track/manage learner course assignments, class rosters, and course/module completions
Maintain classroom training equipment in the Training Lab, ensuring readiness of kit for classroom training, demos, and other uses as applicable

Onsite Training:

Facilitate either onsite or online/remote training on various topics as needed (by customer request), including:
- General entertainment automation concepts/components
- TAIT & Kinesys automation platforms/systems – operation and programming
- Troubleshooting
- Safety
Aid in or lead content development for new training offerings and/or enhancement of existing onsite training offerings
Create and develop training materials to support the delivery of onsite training, incorporating different learning styles, e.g., presentations, worksheets, practical exercises, participant guides, facilitator guides, etc.
Maintain travel training equipment, ensuring readiness of kit for onsite training

Process Management:

Develop and manage appropriate processes for training administration.
Manage and update necessary training information via internal communication tools (Slack, Sharepoint, Guru, etc.)
Effectively leverage Salesforce Service Cloud to engage with customers on training requests
Identify opportunities for improvement of departmental training processes, tools, and/or administration; review with appropriate departmental leadership; implement improvements

Tracking & Reporting:

Effectively utilize the TAIT external LMS (learning management system) to house and manage training activity and learner progress
Provide learner tracking and reporting as needed/requested
Leverage reporting to make additional training recommendations, if/when needed, to further achievement of business objectives

Collaboration:

Collaborate cross-functionally with team members, department heads, and other stakeholders to understand organizational needs and align customer-facing learning programs with business objectives
Work with subject matter experts to ensure content accuracy and relevance
Provide subject matter expertise on both content and training methods to benefit TAIT projects
Provide training to non-L&D team members on effective training means and methods, if/when applicable

Qualifications:

Professional experience working with automation controls systems

In-depth knowledge of NAVIGATOR; working knowledge of iQ, eCham/Cham 5, Vector (in-depth knowledge of iQ preferred)
Bachelor’s Degree is preferred
Strong written and oral communication skills
Strong organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced and agile environment
Excellent project management skills and the ability to manage multiple initiatives simultaneously
Excellent communication and interpersonal skills, with the ability to influence at multiple levels of the organization
Affinity for working closely with customers to solve challenges and provide a great customer experience

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

Apply Now

Refine Your Search

technical trainer, customer training jobs in rotherham, eng

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Technician Trainer Automotive - Sheffield

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Technical Trainer - Jointing

Trainer

Mainframe Academy

Senior Administration Officer, Yorkshire and the Humber Probation Service, Corporate Services, Full Time

Front End Specialist Launch Team

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Service Advisor-Europa Mercedes/ Changan Sheffield

Back End Specialist Launch Team

Corporate Account Manager- Skoda Leeds

Workshop Trainer - Bricklaying

Apprenticeships - Yorkshire & Surrounding Areas

Sales Executive- Kia Doncaster

Site Labourer

Sales Executive- Skoda Leeds

Parts Advisor- Skoda Leeds

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