Service delivery manager Work, Jobs in Roydon Cm19 (with Salaries)

Service Manager
Calm Futures Limited —Hoddesdon
- £35,000 - £38,000 a year
- Full-time
- Writing skills
- Supervising experience
- Travel
Quick apply
3h
Service Delivery Manager
Ekco —London
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
14d
Service Delivery Manager
Ingeus —London
- £40,950 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Supervising experience
- Continuous improvement
Quick apply
3d
Service Delivery Manager
ECI —London
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Continuous improvement
14d
Contract Agile Delivery Manager
Codurance —London
- £550 - £600 a day
- Hybrid work
- Team management
- Mentoring
- Agile
Quick apply
6d
Service Delivery Manager
Veolia ES (UK) Limited —Camden
- £42,740.88 a year
- Full-time
- Human resources
- Budgeting
- Training & development
- Annual leave
- Employee discount
Quick apply
3h
Operations Manager
Online Lubricants Ltd —Barking and Dagenham
- £45,000 a year
- Full-time
- Management
- Microsoft Office
- Continuous improvement
- Free parking
- Employee discount
Quick apply
8d
Deputy General Manager
Harlow Express Hotel Ltd —Harlow
- Up to £35,000 a year
- Full-time
- Hotel
- Supervising experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Team Leader 1st Line Patient Services
Lloyds Clinical —Harlow
- £35,500 a year
- Annual leave
- Employee assistance programme
Quick apply
3d
Service Delivery Manager
Version 1 —London
- Full-time
- Business development
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
10d
IT Service Delivery Manager
TOM Digital Technologies Ltd —Canary Wharf
- £55,000 - £78,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Annual leave
- Sick pay
Quick apply
9d
Service Delivery Manager
Zenzero Solutions —London
Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
14d
Service Delivery Manager
Zaizi —London
- Hybrid work
- AWS
- Continuous improvement
- Annual leave
- Work from home
Quick apply
1d
Warehouse Shift Manager
GXO Logistics —Hoddesdon
- Up to £41,116.61 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Senior Service Delivery Manager
SoftwareOne —London
- Full-time
- Hybrid work
- English
- Continuous improvement
- Contracts
2d
Assistant General Manager
Fim Limited —London
- £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Conflict management
- Employee assistance programme
- Life insurance
Quick apply
Service Delivery Manager – Workplace Tech Services
ONNEC Group —Canary Wharf
- £55,000 - £65,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Mentoring
Quick apply
3d
Operations Manager
Preventt Limited —London
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Leadership
Quick apply

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service delivery manager jobs near roydon cm19

Service Manager

Calm Futures Limited -
Hoddesdon

Quick apply

Job details

Permanent | Full-time
£35,000 - £38,000 a year
3 hours ago

Benefits

Company pension
On-site parking

Qualifications

Care record keeping
Learning disability service experience
Driving Licence
Writing skills
Mentoring junior staff
Person-centred care planning
Mental Capacity Act 2005
Supervising experience
Support for adults with learning disabilities
Partnership building
Care Quality Commission compliance oversight
Organisational skills
Computer skills
Safeguarding procedures
Professional development mentoring
Care Quality Commission standards
Training & development
Financial management
Leadership
Team motivation leadership
Communication skills
Internal quality assurance
Time management
Rota coordination

Full job description

Service Manager

£35 - £38k

Location: Hoddersdon

Reporting to: Registered Manager

Are you an experienced Service Manager looking for your next opportunity within adult social care?

Calm Futures provide specialist support for adults with learning disabilities, autism, physical disabilities, mental health needs and complex needs. We are looking for a confident and experienced Service Manager to work alongside the Registered Manager, helping to lead our services and ensuring the delivery of safe, high-quality, person-centred support.

Our work is guided by four core values: Meaningful, Limitless, Creative and Aspirational. These values shape how we support people, how we work together and how we develop services that focus on strengths, goals, independence and positive outcomes.

Main Duties and Responsibilities

Leadership and Management

Support the Registered Manager in the day-to-day operation of the services.
Lead and motivate staff to provide high-quality, person-centred support.
Promote a culture of dignity, respect, inclusion and empowerment.
Deputise for the Registered Manager during periods of absence.
Support recruitment, induction, retention and development of staff.
Promote a positive working environment that reflects the organisation's values and behaviours.
Identify and address performance concerns appropriately and in line with company procedures.
Support the completion of investigations, disciplinary processes and absence management where required.
Participate in the out-of-hours on-call rota.

Governance, Quality and Compliance

Ensure the service operates in accordance with CQC regulations, organisational policies and legislative requirements.
Monitor and maintain high standards of care, support and service delivery.
Lead on quality assurance activities, audits and action plans.
Ensure safeguarding concerns are identified, reported and managed appropriately.
Monitor incidents, accidents, complaints and compliments, ensuring learning outcomes are implemented.
Support the Registered Manager in preparing for inspections and audits.
Ensure accurate and timely record keeping across all aspects of the service.

Person-Centred Support

Ensure individuals are supported to exercise choice, control and independence.
Promote positive risk-taking whilst ensuring the safety and wellbeing of individuals.
Ensure care and support plans, risk assessments, behaviour support plans and health action plans are reviewed and updated regularly.
Work collaboratively with individuals, families, advocates and professionals to achieve positive outcomes.
Ensure support is delivered in accordance with individual needs, preferences and commissioned requirements.

Staff Development and Supervision

Conduct staff supervisions, appraisals and competency assessments.
Coach, mentor and support staff to develop their skills and knowledge.
Monitor staff compliance with mandatory training and professional development requirements.
Facilitate team meetings and communicate organisational updates effectively.
Promote reflective practice and continuous improvement across the team.

Operational Management

Support the management of staffing levels and rota planning to ensure effective deployment of resources.
Monitor agency usage and identify opportunities to improve staffing efficiency.
Assist in managing service budgets and financial resources.
Oversee service user finance management systems and audits.
Monitor medication systems and ensure safe administration practices are maintained.
Support occupancy and referral processes, including assessments and transition planning for new individuals entering the service.

Partnership Working

Build positive professional relationships with commissioners, social workers, healthcare professionals, regulators, families and other stakeholders.
Participate in reviews, multidisciplinary meetings and safeguarding meetings as required.
Represent the organisation professionally and positively at all times.

Person Specification

Skills

Strong leadership and people management skills.
Excellent verbal and written communication skills.
Ability to motivate, coach and develop staff.
Effective problem-solving and decision-making abilities.
Competent IT and administration skills.
Ability to manage competing priorities and work under pressure.
Strong organisational and time management skills.

Experience

Essential

Minimum of three years' experience supporting adults with complex needs
Experience supporting services regulated by the Care Quality Commission (CQC).
Experience of supervising or managing staff within a health and social care setting.
Experience of completing audits, quality assurance and compliance activities.
Experience working with external professionals and multi-disciplinary teams.
Experience of rota management and workforce planning.
Full driving licence and own transport.

Desirable

Experience managing service resources.

Knowledge

Care Quality Commission (CQC) regulations and fundamental standards.
Safeguarding Adults procedures.
Mental Capacity Act and Deprivation of Liberty Safeguards.
.Health and Safety legislation.
Positive Behaviour Support.
Person-Centred Planning.
Equality, Diversity and Inclusion.
Medication management and governance.
Adult social care legislation and best practice.

Qualifications

Essential

Level 3 Diploma in Adult Care (or equivalent).

Desirable

Level 5 Diploma in Leadership and Management for Adult Care, or willingness to work towards.

Other Requirements

Flexible approach to working hours, including participation in an on-call rota.
Commitment to continuous professional development.
Ability to travel between services where required.
Demonstrates values consistent with the organisation's mission and culture.

Why join Calm Futures?

Join a growing organisation with a clear social purpose and values rooted in being Meaningful, Limitless, Creative and Aspirational.
Take on a key leadership role where you can directly influence the quality of support people receive.
Work closely with the Registered Manager and play an active role in developing the service and staff team.
Support individuals to achieve greater independence, choice and positive outcomes.
Continue developing your management and leadership experience within adult social care.
Be part of an organisation committed to continuous improvement and high-quality, person-centred support.

Pay: £35,000.00-£38,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Do you have a driving license, your own transport and live within a commutable distance of Hoddesdon?
Do you have experience of completing audits, quality assurance and compliance activities?
Do you have experience supporting services regulated by the Care Quality Commission (CQC).
Do you have experience of supervising or managing staff within a health and social care setting?

Experience:

supporting adults with complex needs: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in roydon cm19

Service Manager

Service Delivery Manager

Customer Service Live Chat Agent

Service Delivery Manager

Service Delivery Manager

Contract Agile Delivery Manager

Service Delivery Manager

Operations Manager

Deputy General Manager

Team Leader 1st Line Patient Services

Service Delivery Manager

IT Service Delivery Manager

Service Delivery Manager

Collections Agent

Service Delivery Manager

Warehouse Shift Manager

Senior Service Delivery Manager

Assistant General Manager

Service Delivery Manager – Workplace Tech Services

Operations Manager

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