Service Delivery Supervisor - North East
HSL Compliance Limited —Durham
- £32,000 - £34,000 a year
- Team management
- Training & development
- Annual leave
- Sick pay
Quick apply
Field Care Supervisor
Helping Hands —Sunderland
- £26,500 - £28,500 a year
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6d
Risk Assessor
HSL Compliance Limited —Durham
- £13.57 - £14.51 an hour
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Account Manager - North East or North Yorkshire
HSL Compliance Limited —Durham
- CRM software
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- Sick pay
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JD.COM INTERNATIONAL UK LTD —Newcastle upon Tyne
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6d
Mechanical Maintenance Instructor
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1d
Assistant or Associate Professor in Particle Physics Phenomenology
Durham University —Durham
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CAMHS Crisis Clinician
Tees, Esk and Wear Valleys NHS Trust —Durham
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1d
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Quality Assurance/ Compliance Lead
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- From £17 an hour
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9d
Site Supervisor
Johnson Controls —Newcastle upon Tyne
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Cleaning Manager
OCS Group —Bishop Auckland
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9d
Assistant or Associate Professor in Observational Astronomy
Durham University —Durham
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Durham University —Durham
- £47,389 - £56,535 a year
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12d
Ward Manager
Tees, Esk and Wear Valleys NHS Trust —Durham
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1d
Mechanical and Piping Superintendent- North- Nights
Costain —Stockton-on-Tees
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- Construction experience

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field supervisor jobs near satley, dur

Service Delivery Supervisor - North East

HSL Compliance Limited -
Durham

Quick apply

Job details

Permanent
£32,000 - £34,000 a year

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Technical troubleshooting
Driving Licence
Client engagement
Mentoring junior staff
Technical support
Team management
Staff training
Ongoing financial performance monitoring
Professional development mentoring
Training & development

Full job description

Service Delivery Supervisor

Location: Durham Office

Salary: £32,000 - £34,000

Join HSL Compliance

Reporting directly to the Account Manager, you will serve as the primary point of contact and first-line manager for your region’s operational team.

This hybrid position blends active field-based leadership - conducting site audits and providing direct technical guidance to our engineers - with office-based commercial oversight, including monitoring productivity, managing vehicle fleets, and quoting on remedial works. You will be instrumental in achieving the best possible financial and operational performance within your area, acting as a direct role model for our company values.

What You’ll Be Doing

Provide daily technical support, troubleshoot complex site issues, and conduct regular engineer audits to ensure work meets RAMS and client specifications.
Lead new-starter inductions, verify field competency, and actively mentor engineers to develop their skills.
Oversee the ordering of PPE and tools, and coordinate vehicle management (inspections, handovers, and maintenance).
Manage daily engineering operations, process timesheets, monitor productivity, and handle minor performance or conduct issues.
Scope, price, and track the financial performance of remedial projects while resolving day-to-day operational blocks.
Support client-facing Account Managers by providing operational context to contract KPIs.

What We’re Looking For

Strong experience in water hygiene, Legionella compliance, or mechanical services.
Proven track record leading, mentoring, or supervising field engineers.
Ability to quote remedial works, track job profitability, and monitor team KPIs.
Confidence to handle difficult conversations, build client relationships, and coordinate with internal teams.
A solution-oriented approach with a full UK driving licence for essential regional travel.
A DBS check maybe required

Why Work for HSL?

Full training and clear career development pathways
22+ days annual leave + bank holidays
Company pension scheme & sick pay scheme
Free eye test every 2 years
Access to Kinhub (wellbeing & financial support)
Discounts with hundreds of retailers via Reward Gateway

About Us

HSL Compliance is one of the UK’s leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations and businesses across the UK, providing essential services including water safety, fire safety and wider compliance solutions.

Our success is built on the dedication of our people, and we’re proud to offer a supportive workplace where employees can grow, develop and make a real impact.

Ready to Apply?

If you're looking for a varied role with real impact, and you enjoy working in a fast-moving environment, we’d love to hear from you.

Apply online today with your latest CV.

Quick apply

Refine Your Search

field supervisor jobs in satley, dur

Service Delivery Supervisor - North East

Field Care Supervisor

Risk Assessor

Account Manager - North East or North Yorkshire

Skilled Labourer

Field Care Supervisor

Delivery Station Supervisor - Newcastle

Mechanical Maintenance Instructor

Care Field Supervisor

Assistant or Associate Professor in Particle Physics Phenomenology

CAMHS Crisis Clinician

Lifting AP Lead

Mechanical Technician

Quality Assurance/ Compliance Lead

Site Supervisor

Cleaning Manager

Assistant or Associate Professor in Observational Astronomy

Assistant Professor in Comparative Politics

Ward Manager

Mechanical and Piping Superintendent- North- Nights

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