Dynamics 365 Work, Jobs in Scotland (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
4d
Business Development Manager - Europe & Africa
NOV Inc. —Aberdeen
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
- Gym membership
D365 CE Functional Consultant
Cognizant —Edinburgh
- Full-time
- Hybrid work
- Azure
- Sales
- Customer service
Product Owner – Communication Digital Platform
Equans —North Lanarkshire
- Computer Science
- English
- Master's degree
IT Support Technician
3 Bravo Ltd —Dyce
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Project Support Assistant
Assystem —Helensburgh
- Microsoft Powerpoint
- Travel
- SharePoint
- Employee assistance programme
Low Code - Functional Consultant/ Senior Consultant (SC cleared)
Capgemini —Glasgow
- Hybrid work
- Azure
- Computer Science
- Master's degree
Accounts Payable Clerk
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Continuous improvement
4d
Finance Systems Administrator - 9 month FTC
Trainline —Edinburgh
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
Senior Executive Assistant to the CEO
Blue Energy —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
6d
IT Engineer - Desktop
Argyll & Bute Council —Helensburgh
- £35,750 - £38,779 a year
- Monday to Friday
- Customer service
- Travel
- Scripting
- Employee discount
Data Analyst
Kibble —Paisley
- £41,899 - £43,807 a year
- Azure
- DevOps
- SQL
7d
Senior IT Engineer - Networks
Argyll & Bute Council —Lochgilphead
- £45,641 - £49,364 a year
- Hybrid work
- Travel
- Computer networking
- Annual leave
- Employee assistance programme
10d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quarry Process Operator
Tarmac —Dunbar
- Holidays
- Military
- Computer networking
- Employee discount
10d
Infrastructure Engineer (2nd Line)
Chemify Ltd —Glasgow
- Full-time
- Azure
- Engineering
- AWS
Quick apply
Managed Services - Powerapps Developer
HSO Group B.V. —Glasgow
- Azure
- DevOps
- Analysis skills
Quick apply
HSE Project Coordinator (UK)
Nadara —Edinburgh
- Full-time
- Engineering
- Microsoft Office
- Project management

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IT Service Desk Analyst - Edinburgh

Anderson Strathern -
Edinburgh

Apply Now

Job details

Qualifications

Driving Licence
iOS
Windows
Microsoft Office
Continuous improvement
Driving
iManage
IT support
IT
Communication skills

Full job description

We are seeking an experienced and proactive IT Service Desk Analyst to join our dynamic IT Department based in Edinburgh.

Home - Current vacancies - IT Service Desk Analyst – Edinburgh

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman’s terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Apply Now

Refine Your Search

dynamics 365 jobs in scotland

IT Service Desk Analyst - Edinburgh

IT Support Technician

IT Service Desk Analyst - Edinburgh

Business Development Manager - Europe & Africa

D365 CE Functional Consultant

Product Owner – Communication Digital Platform

IT Support Technician

Project Support Assistant

Low Code - Functional Consultant/ Senior Consultant (SC cleared)

Accounts Payable Clerk

Finance Systems Administrator - 9 month FTC

Senior Executive Assistant to the CEO

IT Engineer - Desktop

Data Analyst

Senior IT Engineer - Networks

Helpdesk Coordinator

Quarry Process Operator

Infrastructure Engineer (2nd Line)

Managed Services - Powerapps Developer

HSE Project Coordinator (UK)

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