Guest service agent Work, Jobs in Scotland (with Salaries)

Guest Service Agent
Hilton —Edinburgh
- £12.91 an hour
- Full-time
- Hotel
- Hotel experience
- Employee stock purchase plan
- Annual leave
Casual Guest Service Agent
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Hotel
- Hotel experience
- Employee stock purchase plan
- Annual leave
Night Guest Service Agent
Hilton —Edinburgh
- £13.41 an hour
- Full-time
- Hotel
- Hotel experience
- Employee stock purchase plan
- Annual leave
Guest Experience Agent
100 Princes Street —Edinburgh
- £28,000 a year
- 12 hour shift
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
5d
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Part Time - Reservations & Guest Relations Agent
Destiny Scotland Apartments —Edinburgh
- From £13 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
Quick apply
7d
Front of House Receptionist
Supercity Aparthotels —Edinburgh
- £13.52 an hour
- Nights as needed
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
- Referral programme
Quick apply
9d
Front Office Agent
Motel One —Glasgow
- Full-time
- English
- Hotel
- Hotel experience
Quick apply
14d
Hotel Reservations Agent
Carnoustie Golf Hotel & Spa —Carnoustie
- Weekend availability
- Hotel
- Communication skills
- Annual leave
Quick apply
2d
EFL Teachers Summer Edinburgh (Non-Residential)
Move Language Ahead —Edinburgh
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
Front Office Nights Receptionist
voco —Glasgow
- £14.16 an hour
- Overtime
- Bar
- Hotel
- Front desk
- Annual leave
- Employee assistance programme
Sales Manager
Thainstone House —Inverurie
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
Senior Hotel Receptionist
The Meikleour Arms —Meikleour
- £32,240 - £35,240 a year
- Overtime
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
5h
Duty Manager
Kingsknowes Hotel —Galashiels
- £28,000 - £35,000 a year
- Weekend availability
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
14d
Night Front Office Agent
FAIRMONT —St. Andrews
- Full-time
- Hotel
- Restaurant experience
Quick apply
Live-in Assistant Manager (TSH164)
Customeyes —Stromness
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Front Office Porter
Kimpton —Edinburgh
- £13.54 an hour
- Full-time
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Property Manager - 12 months FTC (Glasgow)
Land Securities —Glasgow
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Property Maintenance Technician
Landlords' Little Helper —Leith
- £30,000 - £33,000 a year
- Weekend availability
- Maintenance
- Programmable logic controllers
- IT
- Paid training
Quick apply
2d

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Find similar jobs that you might be interested in.

Casual Guest Service Agent
Hilton —Edinburgh
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist…
£12.91 an hour
Hotel Reservations Agent
Carnoustie Golf Hotel & Spa —Carnoustie
As part of our Reservations Team, you will contribute to the growth of the rooms and accommodation business, maximising occupancy and revenue, through proactive…
Quick apply
2d

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guest service agent jobs near scotland

Guest Service Agent

Hilton -
Edinburgh

Apply Now

Job details

Full-time
£12.91 an hour

Benefits

Employee stock purchase plan
Annual leave
Employee assistance programme
Employee discount

Qualifications

Hotel experience

Full job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest service agent jobs in scotland

Guest Service Agent

Casual Guest Service Agent

Night Guest Service Agent

Guest Experience Agent

Administrative Assistant

Part Time - Reservations & Guest Relations Agent

Front of House Receptionist

Front Office Agent

Hotel Reservations Agent

EFL Teachers Summer Edinburgh (Non-Residential)

Front Office Nights Receptionist

Sales Manager

Senior Hotel Receptionist

Duty Manager

Night Front Office Agent

Live-in Assistant Manager (TSH164)

Front Office Porter

Property Manager - 12 months FTC (Glasgow)

Property Maintenance Technician

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