Customer care manager Work, Jobs in Sct (with Salaries)

Office Manager
MB Fire and Security Limited —Coatbridge
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
2d
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —Glasgow
- Overtime
- Remote
- Customer service
- English
- Hotel
6d
Manager
Northgate Vehicle Hire —Glasgow
- Up to £50,000 a year
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
7d
Branch Manager
Northgate Vehicle Hire —Glasgow
- Up to £50,000 a year
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
8d
Porsche Customer Relations Manager
Sytner —Glasgow
- CRM software
- Computer literacy
- Data entry
- Employee discount
Assessment Centre Manager (Glencorse)
Capita —Penicuik
- £60,000 a year
- Weekend availability
- Team management
- Recruiting
- In-person
- Employee discount
GENERAL MANAGER – THE DUTCH MILL HOTEL
The Dutch Mill Hotel —Aberdeen
- £43,000 - £50,000 a year
- Full-time
- Customer service
- Restaurant management
- Hotel
- Free parking
Quick apply
General Manager
PURE LEISURE GROUP —Fort Augustus
- Full-time
- Social media management
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Client Services Manager
Raiys —Glasgow
- £28,500 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Supervising experience
Quick apply
12h
Route Crime Manager
Network Rail —Glasgow
- £46,701 - £56,963 a year
- Full-time
- Budgeting
- Communication skills
- Negotiation
7d
Area Manager
Sun Shack —Dundee
- From £32,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Microsoft Office
Quick apply
10d
Customer Service Manager
International Workplace Group plc —Aberdeen
- Up to £40,000 a year
- Full-time
- Customer service
- English
- Team management
9d
Regional Guest Services Manager - Scotland & Ireland
Portico Corporate Reception Management —Glasgow
- £42,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Life insurance
Quick apply
14d
Sales Account Manager
Clear Business —Glasgow
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Employee discount
Quick apply
Customer Service Manager
IWG —Aberdeen
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
9d
Product Support Manager
Jaguar Land Rover —Irvine
- £107,000 - £150,000 a year
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Annual leave
Client Service Manager - Glasgow
WTW —Glasgow
- Full-time
- Hybrid work
- Team management
- Budgeting
- Leadership
- Annual leave
- Employee assistance programme
13d
Senior Business Development Manager - Production Kitchen
Reynolds Food Group —Kilmarnock
- Remote
- Hospitality
- Marketing
- Business development
Quick apply
Service Desk Team Leader - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Organisational skills
- Contracts
- Training & development
IS Admin Manager
Heriot Watt University —Edinburgh
- £31,236 - £36,636 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Flexible schedule
1d

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Office Manager

MB Fire and Security Limited
Coatbridge

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
2 days ago

Benefits

Free parking
Casual dress
Additional leave
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Customer service call handling
Driving Licence
Inventory control
Inbound customer enquiry call handling
Stock ordering
Administrative support experience
Quality management
Microsoft Office Suite
Administrative and business operations experience
Complaint handling
Administrative experience
Client services
Human resources
Recruiting
Organisational skills
Customer support
Customer interaction
Office management
Cash handling
Communication skills
Time management
Office experience

Full job description

MB Fire & Security is a growing fire detection and security systems installation company. We're looking for an organised, proactive Office Manager to run the day-to-day administration of the business and keep our office, projects and people running smoothly. This is a fantastic opportunity for someone who thrives on structure and problem-solving. Fire and security industry experience is not essential but desirable, with a willingness to learn about the industry as you go.

As Office Manager, you'll be the central point of contact for the office, supporting the director and team with everything from customer service and project paperwork to supplier coordination and general HR administration. You'll help shape how the office runs, so there's real scope to bring your own ideas and improve our systems.

Key Responsibilities:

Manage day-to-day office operations, procedures and administration
Handle incoming customer calls and enquiries, including alarm call handling and general customer service
Oversee project administration and paperwork, from job scheduling through to completion
Coordinate with engineers, suppliers and clients to keep jobs on track
Manage petty cash and support basic financial administration and invoicing
Maintain company systems and records (e.g. CRM, job management software UPTICK)
Support recruitment, onboarding and general HR administration
Handle and resolve customer complaints professionally and promptly
Oversee stores and materials administration, ordering and stock control
Support the directors with general administrative and organisational tasks
Help maintain compliance with health & safety and quality management procedures

About You:

Good general education to secondary level
Proven experience in an office management, administration or coordination role
Excellent organisational and time management skills
Confident using MS Office applications (Excel, Word, PowerPoint)
Strong written and verbal communication skills, with a polite telephone manner
Ability to work under pressure and use your own initiative
Comfortable working as part of a small, close-knit team
Trustworthy, reliable, with good time-keeping and attendance
Willing to work flexibly and support the wider team when needed
Full UK driving licence
Willingness to undergo security screening to industry standards

What We Offer:

Competitive salary, dependent on experience
20 days + 8 Scottish public bank holidays & 2 weeks off at Christmas.
Company pensions scheme with Nest.
Full training and support to build your knowledge of the fire and security industry
A friendly, supportive team environment with genuine scope to grow in the role

Pay: £35,000.00-£40,000.00 per year

Benefits:

Additional leave
Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in sct

Office Manager

Sales Development Manager - Desk Based, Based anywhere in the UK

Manager

Branch Manager

Porsche Customer Relations Manager

Assessment Centre Manager (Glencorse)

GENERAL MANAGER – THE DUTCH MILL HOTEL

General Manager

Client Services Manager

Route Crime Manager

Area Manager

Customer Service Manager

Regional Guest Services Manager - Scotland & Ireland

Sales Account Manager

Customer Service Manager

Product Support Manager

Client Service Manager - Glasgow

Senior Business Development Manager - Production Kitchen

Service Desk Team Leader - Glasgow Head Office

IS Admin Manager

I want to receive the latest job alerts for customer care manager in sct

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