Client advisor Work, Jobs in Send, Sry (with Salaries)

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Quick apply
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Treatment Co-Ordinator

Surrey Orthodontics (Godalming) Ltd
Godalming

Quick apply

Job details

Permanent
13 days ago

Qualifications

Sales
Business development
Relationship management
Orthodontics
Communication skills
Office experience

Full job description

Treatment Co-Ordinator

Surrey Orthodontics | Godalming, Surrey

Help Transform Smiles While Driving Practice Growth

Are you a confident people person with a talent for building relationships, guiding customers through important decisions, and delivering exceptional service?

Godalming Orthodontics is seeking an outstanding Treatment Co-Ordinator to become a key member of our growing team. This is more than an administrative role – it's an opportunity to directly influence patient outcomes, support business growth, and build a rewarding career within a highly respected orthodontic practice.

We're looking for someone who combines warmth and professionalism with commercial awareness and a genuine passion for helping people. You'll play a pivotal role in converting enquiries into treatment starts, ensuring every patient receives an exceptional experience from their first contact through to the beginning of their treatment journey.

The Opportunity

As our Treatment Co-Ordinator, you'll be the trusted guide for prospective patients, helping them understand their treatment options, financing arrangements, and the benefits of choosing Surrey Orthodontics.

You'll work closely with our clinical team while taking ownership of patient conversions, helping drive the continued success and growth of the practice.

This role is ideal for someone who enjoys working towards targets, thrives on building rapport, and takes pride in delivering outstanding customer experiences.

Key Responsibilities

Manage and respond to new patient enquiries with professionalism and enthusiasm
Conduct consultation appointments and guide patients through their treatment options
Clearly explain treatment plans, fees, and finance solutions
Build trust and confidence with patients to support treatment acceptance
Follow up enquiries and maintain strong conversion rates
Deliver an exceptional patient journey from first contact to treatment start
Collaborate closely with clinicians and reception staff to ensure a seamless experience
Contribute to practice growth through proactive patient engagement and relationship building
Maintain accurate records and manage patient communications effectively
Support local marketing and community engagement initiatives where appropriate

About You

We're looking for a motivated and ambitious individual who enjoys working with people and making a measurable impact.

You may have experience as a:

Treatment Co-Ordinator
Patient Advisor
Treatment Consultant
Dental Reception Manager
Healthcare Sales Consultant
Customer Relationship Manager
Business Development or Client Services Professional

Essential Skills & Experience

Proven experience in sales, customer conversion, business development, or relationship management
Excellent communication and interpersonal skills
Confidence discussing fees, finance options, and treatment plans
Strong organisational and administrative abilities
Professional, positive, and patient-focused approach
Ability to build trust and influence decisions ethically
Self-motivated with a proactive mindset

Desirable

Experience within dentistry, orthodontics, aesthetics, healthcare, or other private clinical environments
Previous Treatment Co-Ordinator experience

Why Join Surrey Orthodontics?

Play a key role in the growth of an ambitious and expanding practice
Be part of a supportive, friendly, and professional team
Combine patient care with commercial success in a rewarding role
Develop your career within a respected specialist practice
Make a genuine difference to patients' confidence and wellbeing

Apply Today

If you're passionate about delivering exceptional customer experiences, building meaningful relationships, and helping patients take the next step towards a confident smile, we'd love to hear from you.

Please send your CV and a brief cover letter to:

[email protected]

Applications will be reviewed as they are received, and early applications are encouraged.

Work Location: In person

Quick apply

Refine Your Search

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