Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Customer service
- Computer literacy
- Communication skills
- Paid training
Quick apply
Health and Safety Officer
Sheffield Tank and Drum Co —Sheffield
- From £24,420 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Building Services Manager
Urbanbubble —Sheffield
- £38,000 - £47,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
2d
Stock Manager
NEXT —Sheffield
- From £17,100 a year
- Part-time
- Customer service
- Leadership
- Employee discount
1d
EHS Coordinator
TRT-Ltd —Alfreton
- £25,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Planning and Support Coordinator (Administration)
Horbury Property Services Ltd —Rotherham
- £23,500 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Apprentice SHEQ Advisor
Equans —Wath upon Dearne
- Full-time
- Computer literacy
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
8d
Event Planner/Digital Marketer
EDClass —Sheffield
- £30,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Multimedia Specialist
EDClass —Sheffield
- From £26,250 a year
- Full-time
- Driving
- Travel
- Communication skills
- Employee assistance programme
Office-based Online Maths Teacher
EDClass —Sheffield
- £27,862.50 - £32,400.00 a year
- Part-time
- English
- Communication skills
- School
- Annual leave
Digital Information Manager
Equans —Wath upon Dearne
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
SEND Assistant
EDClass —Sheffield
- £36,750 a year
- Part-time
- English
- Education
- Bachelor's degree
Bookkeeper - Part Time
Eddistone Consulting Ltd —Hathersage
- £14,975 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Management
- In-person
- Free parking
Quick apply
6d
Health and Social Care Tutor (Term time)
Learning Curve Group —Sheffield
- £11,502 - £12,923 a year
- Full-time
- Teaching
- Annual leave
14d
Jeopardy Coordinator
Equans —Rotherham
- £28,965 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
12h
Royal Mail Collections Driver - Mansfield Delivery Office
Angard Staffing —Mansfield
- £13.69 - £16.44 an hour
- Temporary
HSQE Manager
JNP Group —Sheffield
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Organisational skills
- Free parking
- Work from home
Quick apply
23h
HOFSC Offender Management Operational / Non Operational
Ministry of Justice —Wakefield
- £50,001 - £60,000 a year
- Weekend availability
- Hybrid work
- Management
- Presentation skills
- Human resources
- Annual leave
1d
Quality Controller
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- IT
- Employee assistance programme
Early Years Tutor (Term time)
Learning Curve Group —Sheffield
- £23,003 - £25,846 a year
- Full-time
- English
- Education
- Organisational skills
- Annual leave

I want to receive the latest job alerts for register office in sheffield, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Inbound Customer Service Advisor (Emergency Support Line)

ant marketing -
Sheffield

Quick apply

Job details

£13 an hour

Benefits

Paid training

Qualifications

Customer service
Computer literacy
Communication skills

Full job description

Inbound Customer Service Advisor (Emergency Support Line)

£13.00 per hour | Office Based | Sheffield City Centre

Location: Church Street, Sheffield City Centre
Pay: £13.00 per hour
Hours: Primarily Monday–Saturday, 8:00am–8:00pm

About the Role

Ant Marketing is looking for compassionate and professional Inbound Customer Service Advisors to join our growing team at our Church Street office in Sheffield.

In this role, you will be handling inbound calls on behalf of our clients' Priority Services Register (PSR). The service provides vital support to vulnerable customers during power outages and emergency situations, making this a genuinely rewarding role where you can make a real difference.

As part of an emergency response service, the majority of shifts will be scheduled between Monday and Saturday, 8:00am–8:00pm. However, all advisors must be prepared to provide 24/7 flexibility should major incidents such as severe weather, natural disasters or widespread power outages require additional support.

What You'll Be Doing

Answering inbound calls from Priority Services Register customers.
Providing reassurance, support and accurate information during emergency situations.
Assessing customer needs and following the appropriate processes.
Recording customer information accurately on internal systems.
Working closely with colleagues to ensure customers receive the highest level of service.
Remaining calm, professional and empathetic, particularly during high-pressure situations.

What We're Looking For

Previous customer service experience, ideally within a contact centre or telephone-based environment.
Excellent communication and listening skills.
A calm, empathetic and professional approach.
Strong attention to detail and the ability to accurately record information.
Good computer literacy and confidence using multiple systems.
Reliability and flexibility, including the ability to support emergency response requirements when needed.

Please note you will need to have a Basic DBS check, this is arranged and funded by Ant Marketing.

What We Offer

£13.00 per hour.
Full paid training and ongoing support.
A supportive and friendly working environment.
The opportunity to work on a meaningful campaign that genuinely helps vulnerable customers.
Modern office facilities in Sheffield City Centre.
Career development opportunities within a growing organisation.

If you're someone who enjoys helping others, stays calm under pressure, and wants to be part of a team providing an essential service during times when customers need it most, we'd love to hear from you.

Apply today and become part of a team that makes a real difference when it matters most.

Quick apply

Refine Your Search

register office jobs in sheffield, eng