Delivery manager Work, Jobs in Shenfield, Eng (with Salaries)

IT Service Desk Delivery Manager
Ground Control —Billericay
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Annual leave
- Life insurance
Quick apply
2d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Basildon
- Weekend availability
- Oracle
- Salesforce
- English
Service Delivery Manager - (PA2025Q3JB143)
SS&C Technologies —Basildon
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
14d
Junior Launch Delivery Manager
Schawk UK Limited —Witham
- Microsoft Office
- Administrative experience
- Project management
Quick apply
5h
Collection & Delivery Manager
Royal Mail Group —Gillingham
- £40,457 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Annual leave
11d
Sales Manager
JW Autos —Rochester
- From £50,000 a year
- Full-time
- Sales
- Driving
- In-person
- Free parking
Quick apply
8d
Duty Manager - Thurrock
Smyths Toys —Thurrock
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Delivery Manager
Synapri —South East London
- Up to £95,000 a year
- Management
- PMP
- Agile
14d
Operations Manager (Delivery and Schemes)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
3d
Assistant Spa Manager
Down Hall Hotel, Spa & Estate —Hatfield Heath
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
Service Delivery Manager
INFINITY GROUP —London
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Sales
- Annual leave
Quick apply
Service Delivery Manager
Ekco —London
- Hybrid work
- Management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Delivery Manager
Lloyds Banking Group —London
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- IT
- Leadership
Delivery and Operations Manager
Cabinet Office —London
- £43,760 - £51,690 a year
- Part-time
- Presentation skills
- Organisational skills
- Contracts
- Annual leave
1d
Service Delivery Manager - Outpatients appointment department
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
2d
PDA M&E Delivery Manager
AtkinsRéalis —Potters Bar
- Full-time
- Hybrid work
- Management
- Maintenance
- Project management
Commercial Account Manager - Mid Market, Uber Eats, UK
Uber —London
- Full-time
- Data analysis skills
- Analysis skills
- Project management
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply

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IT Service Desk Delivery Manager

Ground Control -
Billericay

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Life insurance

Qualifications

Jira
Power BI
Azure
Management
ITIL
IT support
ServiceNow
IT
Leadership
Communication skills
Active Directory
Intune

Full job description

IT Service Desk Delivery Manager

Location: Billericay

Salary: Competitive

Contract Type: Permanent

Working Hours: 40 hours per week, Monday-Friday

Perfect for someone who enjoys leading people, improving services and making a real impact across a growing organisation.

We're looking for an experienced IT Service Delivery Manager to lead our Service Desk and take ownership of IT Service Management at Ground Control.

This is more than a traditional Service Desk Manager role. You'll lead a team of Service Desk Analysts while driving service improvement, optimising Jira Service Management and ensuring IT services continue to evolve alongside the business. Working closely with the Head of IT Operations & Infrastructure, you'll shape how IT supports our colleagues through strong leadership, effective stakeholder management and a focus on service excellence.

If you're passionate about developing people, improving ITSM processes and creating outstanding customer experiences, this is an opportunity to make a lasting impact.

Why join Ground Control?

Lead and develop a growing team – Coach and mentor Service Desk Analysts, creating a high-performing, customer-focused culture.
Drive continual improvement – Own Incident, Problem, Change, Request and Knowledge Management processes, improving service quality and efficiency.
Own Jira Service Management – Optimise workflows, SLAs, reporting, automation and self-service capabilities while acting as the platform owner.
Partner with the business – Build strong relationships with stakeholders and help shape the future of IT service delivery.
Make your mark – Take ownership of a critical function with the autonomy to introduce meaningful improvements.

What we're looking for

Experience managing an IT Service Desk, IT Service Delivery or IT Support function.
Proven leadership experience developing high-performing Service Desk or IT support teams.
Strong knowledge of ITSM processes, including Incident, Problem, Change and Request Management.
ITIL 4 Foundation (or equivalent).
Experience administering an ITSM platform. Hands-on Jira Service Management experience is highly desirable, although candidates with platforms such as ServiceNow will also be considered.
Experience managing SLAs, KPIs, ticket backlogs and Major Incidents.
Knowledge of IT asset lifecycle management and governance.
Strong stakeholder management and communication skills.
Working knowledge of Microsoft 365, Active Directory, Exchange and Azure.
A proactive, ownership-led approach with a passion for continual service improvement.

Desirable

ITIL 4 Managing Professional.
Experience with automation or self-service solutions.
Microsoft Dynamics 365.
Power BI.
Intune or endpoint management.

Benefits:

Competitive salary – aligned with your skills and experience
Performance‑linked bonus: Bonus opportunities aligned to your level and contribution.
Pension scheme – helping you plan for the future
Recognition schemes – celebrating and rewarding great work
Private GP service – fast, convenient access to medical support
Life insurance – providing added peace of mind
Subsidised gym membership – supporting your health and wellbeing
Holiday buy scheme – purchase up to 5 additional days of annual leave

#INDHP

Equal Opportunities Statement

At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.

We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010.

We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation.

We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero-tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels. #CFIT

Quick apply

Refine Your Search

delivery manager jobs in shenfield, eng

IT Service Desk Delivery Manager

Delivery Partner Manager, UKIE DPM

Service Delivery Manager - (PA2025Q3JB143)

Service Delivery Manager

B2B Delivery Manager

Junior Launch Delivery Manager

Collection & Delivery Manager

Sales Manager

Duty Manager - Thurrock

Senior Delivery Manager

Operations Manager (Delivery and Schemes)

Assistant Spa Manager

Service Delivery Manager

Service Delivery Manager

Senior Delivery Manager

Delivery and Operations Manager

Service Delivery Manager - Outpatients appointment department

PDA M&E Delivery Manager

Commercial Account Manager - Mid Market, Uber Eats, UK

Service Delivery Manager

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Perfect for someone who enjoys leading people, improving services and making a real impact across a growing organisation.

Why join Ground Control?

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