Customer experience advisor Work, Jobs in Shrewley, War (with Salaries)

Customer Service Advisor
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Part-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
2d
Sales - Sales Advisor - UK
New Look —Leamington Spa
- Part-time
- Customer service
Customer Advisor
Boots —Coventry
- £16 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
2d
Customer Digital Service Advisor
AAH Pharmaceuticals —Warwick
- £26,225.45 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Sick pay
Customer Service Advisor
HMV Group —Solihull
- Full-time
- Communication skills
- Time management
19h
Customer Service Advisor
Connells Group —Warwick
- Full-time
- Analysis skills
- Organisational skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
5d
Graduate Telesales Advisor
Kite Packaging —Coventry
- £26,265 - £34,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Life insurance
Quick apply
1h
Customer Liaison Advisor
NPS Law —Solihull
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
Service Advisor - Motor trade
Drive Motor Retail Ltd —Leamington Spa
- £28,250 - £37,250 a year
- Full-time
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
5d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave
General Sales Assistant (Temp)
Matalan —Stratford-upon-Avon
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
Mobile Sales Advisor
FlooringSuperstore.com —Birmingham
- Up to £40,000 a year
- Weekend availability
- Sales
- CAD
- Customer service
- Free parking
- Store discount
Quick apply
SALES ADVISOR - LEAMINGTON SPA (PART-TIME)
H&M —Leamington Spa
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
2d
Complaints/Customer Experience Advisor
Platform Housing Group —Birmingham
- Up to £34,845 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
Library Customer Advisor (Saturdays)
Worcestershire County Council —Bromsgrove
- £13.26 - £13.47 an hour
- Every weekend
- Hybrid work
- Annual leave
7d
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Service Advisor
Scrivens Opticians and Hearing Care —Birmingham
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Customer Advisor
Foxtons —Worcester
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
5d
Senior Customer Service Advisor
Barclays —Coventry
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Customer Service Advisor
Barclays —Coventry
- £26,700 a year
- Weekend availability
- Banking
- Life insurance

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Customer Service Advisor

Solihull Metropolitan Borough Council -
Solihull

Apply Now

Job details

Part-time | Full-time | Fixed term contract
£26,824 - £29,540 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

English
Customer support
Customer interaction
Communication skills

Full job description

Job Introduction

Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service.

Based at the Blue Bell Centre in Chelmsley Wood and, depending on the role, have opportunities to work from other locations across Solihull, this is an excellent opportunity to become part of a high-performing team that plays a vital role in delivering excellent services to our residents.

Our Connect Customer Services team is central to the Council’s vision to put people at the heart of everything we do through outstanding service delivery. As a Customer Service Advisor, you will be the first point of contact for residents, ensuring every interaction—whether by phone, face-to-face, or via digital channels—is handled with professionalism, empathy, and efficiency.

We are pleased to offer a number of opportunities, including permanent and fixed-term full-time and part-time roles within our Connect Customer Services team. These opportunities also include positions supporting our Adult Social Care team.

What We’re Looking For:

We welcome applications from individuals who thrive in a dynamic, performance-driven environment and enjoy variety in their role. To succeed, you will demonstrate:

A strong customer focus and excellent communication skills.
Proven experience in delivering high-quality customer service in a fast-paced contact centre environment,
A collaborative and respectful approach to teamwork, with integrity at the core of your interactions.
Digitally confident, able to use systems and databases while engaging with customers
Organised and methodical, with strong attention to detail
Adaptable and resilient, able to work effectively in a process-driven, target-led environment.
Flexibility to work at alternative locations in Solihull and work on a shift rota (Monday to Friday).

Why Join Us?

At Solihull Council, people are at the heart of everything we do. We offer a supportive working environment, opportunities for development, and the chance to make a real difference in the lives of our residents. We also offer you

A competitive salary
Training, development, and career progression opportunities.
Flexible working options. Home working maybe an option in the longer term
Generous annual leave plus the option to buy up to 10 extra days.
Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
Family and carer-friendly policies.
Access to the Local Government Pension Scheme.
Exclusive employee benefits: staff discounts, subsidised travel passes, Cycle 2 Work Scheme.

Additional Information

Hours of work are up to 37 per week, with 30 hours or over requiring a commitment of five days across the working week.

Don’t miss out!

To apply, please click on the link below and make sure your application is in your own words and reflects your own personal experiences.

If you have a specific question regarding this post, please contact Customer Contact Manager at [email protected] or Sam Purchase, Team Leader – Adult Social Care at [email protected]

The closing date for applications is 23 August 2026. However, if we receive a sufficient number of applications, we reserve the right to close this vacancy before this date. We therefore encourage you to submit your application as early as possible to avoid disappointment.

Shortlisted candidates will be invited to an Assessment Centre on Thursday, 3 September 2026 (4pm to 7pm) at Solihull Connect Walk-in Centre (within the Bluebell Centre) Chelmsley Wood. You will be required to attend for the full session. Spaces are limited, so please apply early to secure your place.

This post requires the following Disclosure and Barring check: BPSS/Basic.

Please note we do not accept CVs for this role.

As part of our compliance and safer recruitment requirements, references will be sought for all successful candidates following interview. A reference must be provided by the candidate’s current or most recent employer or training provider. Where this does not cover the last three years, an additional reference will be required from the candidate’s next most recent employer or training provider. Posts subject to statutory regulation may require additional scrutiny. Personal/character references will only be accepted in exceptional circumstances.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Apply Now

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