Document Work, Jobs in Shrewsbury, Eng (with Salaries)

Customer Service Administrator
Clarke & Wright —Shrewsbury
- From £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Annual leave
Quick apply
3d
Residential Care Worker
Shropshire Council —Shrewsbury
- £28,598 - £32,597 a year
- Full-time
Criminal Secretary / Criminal Paralegal
Richard George & Jenkins Solicitors —Shrewsbury
- £24,420 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
10d
GP Practice Clinical Coder
South Hermitage GP Surgery —Shrewsbury
- Part-time
- GP surgery experience
- English
- Microsoft Office
- Free parking
Quick apply
HR Administrator
Axis Counselling —Shrewsbury
- From £26,520 a year
- Part-time
- Hybrid work
- Administrative experience
- Human resources
- Data entry
- Annual leave
- Sick pay
Quick apply
3d
Medical Receptionist
Radbrook Green Surgery —Shrewsbury
- £12.71 an hour
- Overtime
- Microsoft Outlook
- Administrative experience
- Analysis skills
Quick apply
Operations Support Assistant
Veolia ES Shropshire Limited —Shrewsbury
- Up to £28,000 a year
- Monday to Friday
- Driving
- Communication skills
- Annual leave
- Employee discount
Quick apply
Legal Assistant
HCR —Shrewsbury
- Microsoft Office
- IT
- Typing
- Annual leave
- Gym membership
7d
School Administrator
Family Care Group —Shrewsbury
- From £22,114.50 a year
- Full-time
- No experience needed
- IT
- Communication skills
Financial Planning Administrator
Matrix Capital Limited —Shrewsbury
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Administration Assistant Apprentice
Darwin Wealth Management Ltd —Shrewsbury
- From £15,000 a year
- Full-time
- Administrative experience
- Accounting
- Data entry
- Free parking
Quick apply
Pharmacy Support Officer (Distribution and Stores)
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Weekend availability
9d
Ward Clerk - General Medicine
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Part-time
- IT
2d
Support Medical Secretary - Medicine Division
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,760 - £27,476 a year
- Part-time
- Typing
- Communication skills
1d
Technical Information Engineer
Babcock International —Telford
- £34,421 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Personal Assistant/Receptionist
Netley Hall Hotel Limited —Shrewsbury
- £26,325 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
Quick apply
5d
Legal Support Assistant Residential Property Shrewsbury
Lanyon Bowdler Solicitors —Shrewsbury
- £24,600 - £26,700 a year
- Full-time
- Organisational skills
- IT
- Time management
- Life insurance
Cancer Improvement Project Manager
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £49,387 - £56,515 a year
- Full-time
6d
Operational Support Grade - HMP Berwyn (Prison Support Role)
Ministry of Justice —Wrexham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Transferee- Constable - Digital Media Investigator
West Mercia Police —Shrewsbury
- Call to connect
- Data analysis skills
- Travel

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document jobs near shrewsbury, eng

Customer Service Administrator

Clarke & Wright
Shrewsbury

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
3 days ago

Benefits

Free parking
Annual leave
On-site parking

Qualifications

Business processes
Microsoft Office
Administrative experience
Accounting
Organisational skills
NVQ
Communication skills
A Level
Time management

Full job description

Customer Service Administrator

Location: Battlefield Enterprise Park, Shrewsbury
Pay: From £25,000 per year (depending on experience)
Hours: Full-time, Permanent
Start Date: Positions available immediately

Are you looking for a friendly, professional workplace where your organisational skills and client focus will be genuinely valued?

Clarke & Wright, a well-regarded estate-planning firm in Shrewsbury, is seeking reliable and organised Customer Service Administrators to join their growing team. This varied role suits someone who takes pride in keeping things running smoothly, enjoys client contact, and is confident in supporting both clients and colleagues.

Key Responsibilities

Manage and progress a personal portfolio of client cases from instruction to completion.
Act as the primary client services point of contact for clients within your case portfolio.
Respond promptly and professionally to client calls and emails.
Handle client cases relating to wills, trusts, and lasting powers of attorney.
Maintain accurate and up-to-date client records within the case management systems.
Prepare and issue client correspondence.
Monitor case timelines to ensure all tasks and follow-ups are completed on time.
Liaise with colleagues to ensure smooth case progression.
Provide regular updates to clients regarding the status of their work.
Complete ID verification and anti-money laundering checks in line with compliance procedures.
Handle all client data and documentation in accordance with data protection and GDPR requirements.
Coordinate document signing appointments, in person or remotely.
Manage incoming and outgoing post.
Record client feedback and escalate service issues where appropriate.
Support colleagues during busy periods and team projects to maintain service levels.
Contribute to the continuous improvement of administrative processes and client experience.

What We're Looking For

Excellent written and verbal communication skills with a professional telephone manner.
Strong organisational and time management abilities, with the capacity to prioritise effectively.
High attention to detail and accuracy in document handling and record keeping.
Confidence managing your own caseload while meeting deadlines and maintaining service standards.
Empathetic and client-focused approach, maintaining professionalism in sensitive situations.
Sound understanding of confidentiality, data protection, and GDPR compliance. This is a requirement, not a preference.
Team-oriented attitude with the ability to collaborate effectively across departments.
Competent in using Microsoft Office.
Adaptable and proactive, with a positive approach to learning and process improvement.
Experience in a case management, workflow administration, or professional services environment (e.g. legal, financial, insurance, or similar regulated setting) is highly desirable.

What We Offer

Competitive pay with regular reviews.
28 days paid holiday per year.
A company laptop and iPhone.
One day of home working per week (following successful completion of probation).
A friendly, supportive team and a positive, professional working environment.
Opportunities to develop your skills and take on greater responsibility over time.
Free on-site parking.

How to Apply

Please send a short covering message explaining:

Your relevant qualifications and experience.
Your availability to start.
Why you'd like to join Clarke & Wright.
Why you feel you'd be an asset to the team.

Applications submitted without a covering message will not be considered.

Role Details

Job Type: Full-time, Permanent
Work Location: In person
Education: NVQ Level 3, A-Level, or equivalent (preferred)
Experience: Office or case administration: 1 year (preferred)
Location: Within commuting distance of Shrewsbury SY1 (preferred)

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Free parking
On-site parking

Education:

A-Level or equivalent (preferred)

Experience:

Office: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

document jobs in shrewsbury, eng

Customer Service Administrator

Residential Care Worker

Criminal Secretary / Criminal Paralegal

GP Practice Clinical Coder

HR Administrator

Medical Receptionist

Operations Support Assistant

Legal Assistant

School Administrator

Financial Planning Administrator

Administration Assistant Apprentice

Pharmacy Support Officer (Distribution and Stores)

Ward Clerk - General Medicine

Support Medical Secretary - Medicine Division

Technical Information Engineer

Personal Assistant/Receptionist

Legal Support Assistant Residential Property Shrewsbury

Cancer Improvement Project Manager

Operational Support Grade - HMP Berwyn (Prison Support Role)

Transferee- Constable - Digital Media Investigator

I want to receive the latest job alerts for document in shrewsbury, eng

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