It support Work, Jobs in Shrewsbury, Shr (with Salaries)

IT Technician
Epson —Telford
- £27,495 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Second Line IT Support Technician
Entanet —Telford
- £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Recruiting
- SharePoint
Quick apply
Technical Support & Installation Engineer
Labfax Ltd —Telford
- £30,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Free parking
Quick apply
6d
IT Support Engineer
Northwood —Telford
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
2d
IT Support Apprenticeship
MetaGedu —Telford
- £15,600 a year
- Full-time
- Computer literacy
- Computer skills
9d
Power Academy Trainer for HV and LV Systems
Schneider Electric —Telford
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Training & development
- Annual leave
- Life insurance

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Second Line IT Support Technician
Entanet —Telford
Manage the AI tooling licence estate (Copilot, Claude and similar) for all Entanet staff. Experience managing a software/SaaS licence estate.
£45,000 a year
Quick apply
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
The role is ideal for someone who enjoys variety, can work independently, and is confident dealing with customers in a professional and helpful manner.
£26,000 - £35,000 a year
Quick apply

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IT Technician

Epson -
Telford

Quick apply

Job details

Permanent | Full-time
£27,495 a year

Qualifications

ISO 14001
Technical troubleshooting
Incident management
GCSE
ISO 9001
Windows
Continuous improvement
Technical support incident logging
Computer networking
Waste management
NVQ
IT incident logging
Site housekeeping
Incident log maintenance
Environmental management systems
Communication skills
Help desk

Full job description

Job title: I.T. Technician

Department: Information Technology

Reports to: I.T. Senior Engineer

Job location: Telford, Shropshire

Position summary

I.T. Technician works in all areas of I.T. to support business and staff.

Main job functions

To provide all aspects of I.T. Support to staff within the ETL Epson Telford Limited business
To Use, Maintain and support the ongoing development of the IT Heat Helpdesk
To provide operational I.T. Support within the I.T department.
To adhere to Epson's Environment and Quality policies, and ISO 14001 and 9001 management systems.
To Ensure responsible waste management through waste segregation.
To Stay informed about environmental impacts in your role, working to prevent, minimize, and report potential pollution incidents, contributing to our commitment to sustainability.

Note: In addition to these functions, employees are required to carry out such other duties as may reasonably be required.

Duties/responsibilities

IT. Technician provides first line support to the ETL business

Logs all incidents and service requests on the “Heat” helpdesk

Works on IT Projects.

Escalates tasks to third line and to Amsterdam support team

Supports the IT Senior Engineer

Performs a number of general I.T. housekeeping tasks

Documentation

5S activities

All Epson I.T. Staff are expected to demonstrate a number of key competencies.

Customer focus – acts with the customer in mind

Integrity, honesty – treats people with dignity and respect.

Team working with a “Can Do” approach.

Continuous improvement.

Skills required

Broad range of Windows skills Windows 7 Windows 10

Some server skills

Some network skills

Troubleshooting skills

Good personal and communication skills.

Team working

Qualifications

Essential:

GCSE in Maths and English or equivalent
IT NVQ level 2 or equivalent

Experience required

Essential

1 Years’ experience in IT
General I.T. experience
Helpdesk use and call logging

Desirable:

Use of Heat helpdesk

Quick apply

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it support jobs in shrewsbury, shr

IT Technician

Second Line IT Support Technician

Technical Support & Installation Engineer

IT Support Engineer

IT Support Apprenticeship

Power Academy Trainer for HV and LV Systems

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