Aftersales manager Work, Jobs in Sible Hedingham, Ess (with Salaries)

Aftersales Manager
Lookers —Colchester
- £40,000 - £55,000 a year
- Full-time
- Customer service
- Training & development
- Annual leave
Quick apply
16h
Sales Associate
Belstaff —Braintree
Quick apply
10d
New Car Sales Manager
Stratstone —Bury St. Edmunds
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee discount
Quick apply
Vehicle Paint Sprayer - Sudbury
Underwoods Motoring —Sudbury
- £26,000 - £30,000 a year
- Full-time
- Heavy lifting
- Power tools
- In-person
- Free parking
Quick apply
1d
Vehicle Paint Sprayer
Underwoods Motoring —Sudbury
- Monday to Friday
1d
Engine Rebuild Technician
Saxton 4x4 —Chelmsford
- Up to £55,000 a year
- Full-time
- Quality control
- Organisational skills
- In-person
- Referral programme
Quick apply
10d
PDI Technician
Lookers —Colchester
- £31,000 a year
- Monday to Friday
- Customer service
- Annual leave
Quick apply
Trainee Commercial Vehicle Salesperson
Crawfords Group —Chelmsford
- From £22,000 a year
- Weekend availability
- CRM software
- Driving
- In-person
- Free parking
- Store discount
Quick apply
17h
Service Technician
Vindis Group —Bury St. Edmunds
- Customer service
- Employee assistance programme
Local Business Development Manager
Riverside Consultancy —Chelmsford
- £25,500 - £55,000 a year
- Full-time
- Customer service
- Business development
- Annual leave
- Employee discount
Quick apply
3d
Vehicle Technician
Lookers —Braintree
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
Vehicle Technician / Mechanic
Lookers —Sudbury
- £34,000 - £38,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
CV Vehicle Technician / Mechanic
Lookers —Chelmsford
- £31,000 - £46,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply

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Parts Advisor
Taylors Jaguar Landrover & Renault —Great Dunmow
Working within our busy Parts department dealing with Warranty, Retail and Trade Sales, the successful candidate will be responsible for covering the Parts desk…
£30,000 - £40,000 a year
Quick apply
2d
Parts Advisor
SLM Group —Attleborough
The role involves understanding our workshop and trade customers’, providing quotes and availability of stock and accessories vie email, telephone face to face…
Quick apply

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Aftersales Manager

Lookers -
Colchester

Quick apply

Job details

Permanent | Full-time
£40,000 - £55,000 a year
16 hours ago

Benefits

Annual leave
Tech scheme
Discounted gym membership

Qualifications

Driving Licence
Customer service
Performance management
Automotive service
Relationship management
Customer interaction
Training & development
Team motivation leadership

Full job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Colchester Land Rover

Contract Type: Permanent Full Time
Hours: (44 hours per week) Monday to Friday 7am to 6pm
Salary: up to £70,00 OTE (including basic up to £40,000 to £55,000 depending on experience plus bonus)

Are you looking for a career-defining role and longing to be part of something exciting? We are looking for an ambitious and talented Service Manager to lead the aftersales team.

As a Aftersales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You'll develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager and be responsible for Service Advisors, Technicians and the Parts team. This is an opportunity not to be missed!

You'll be looking after a busy and professional department where your remit will be to manage all aspects of the department, ensuring a consistently high level of performance is met. From the day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.

Responsibilities

Assist in providing guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential
Maximise customer satisfaction by treating everyone as an individual and delivering an exceptional service experience
Monitor department performance against budget, identify any shortfall and implement plans to improve the performance
Analyse local market statistics to identify opportunities within the territory
Organise departmental forecasts and reports in a clear and timely manner
Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional aftersales and delivering exceptional customer service experiences. You will have experience in leading a highly motivated team and know how to get the best out of each team member. A full UK driving licence is required for this role.

Core Benefits:

Competitive salaries with structured pay scales and progression as you grow within the business
Generous annual leave that increases with your length of service
Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

Eyecare vouchers to help cover vision care needs
Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
Dental insurance for everyday dental care and unexpected treatments
Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
Free will writing services to help plan for the future
Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

Discounted gym memberships to support an active lifestyle
Travel insurance to help you explore with confidence
Access to home and technology vouchers
bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

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aftersales manager jobs in sible hedingham, ess

Aftersales Manager

Sales Associate

New Car Sales Manager

Vehicle Paint Sprayer - Sudbury

Vehicle Paint Sprayer

Engine Rebuild Technician

PDI Technician

Trainee Commercial Vehicle Salesperson

Service Technician

Local Business Development Manager

Vehicle Technician

Vehicle Technician / Mechanic

CV Vehicle Technician / Mechanic

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