Retail customer service representative Work, Jobs in Slough (with Salaries)

Customer Service Advisor
M Group —Slough
- £26,529 a year
- Annual leave
- Employee assistance programme
6d
Customer Service Team Leader
Paddy Power —Slough
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
9d
Customer Service Specialist
KP Snacks —Slough
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Flexitime
- Employee assistance programme
Quick apply
Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Service Assistant
NN2C Limited —London
- £13.50 - £14.50 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Cleaning
- Store discount
- Employee discount
Quick apply
10d
Customer Service Advisor
Heroes —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Phone etiquette
- Work from home
Quick apply
Customer Service Advisor
Kendall Cars Ltd —Woking
- £13 an hour
- Part-time
- Computer literacy
- Administrative experience
- Front desk
- Employee discount
Quick apply
5d
Retail Customer Service Assistant - Temporary
BP Retail —Gerrards Cross
- Temporary
- Cleaning
- Café
5d
Customer Service Representative
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
3d
Customer Service Agent
Techtronic Industries GmbH (TTI) —Marlow
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Work from home
Retail Customer Service Assistant
BP Retail —Bracknell
- Serving
- Café
- Annual leave
- Employee assistance programme
5d
Customer Care Agent - UK - FTC
UNIQLO —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- English
- Annual leave
- Employee assistance programme
13d
Customer Service Assistant
Natoora Ltd —London
- Nights as needed
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Store discount
- Employee discount
Quick apply
Customer Service Assistant
Wickes —Bracknell
- £8.82 - £12.71 an hour
- Full-time
- Annual leave
- Employee discount
4d
Customer Service & Sales Assistant
Juss Marketing —Staines-upon-Thames
- Customer service
- No experience needed
- Communication skills
- Flexible schedule
Part Time Customer Service Advisor
Leyland SDM —London
- £12.84 an hour
- Part-time
- Organisational skills
- Communication skills
Operations (Customer Service) UK Inventory Data Specialist - Part Time - 24 Weekly Hours
Whole Foods Market —London
- £16.00 - £20.50 an hour
- 8 hour shift
- Microsoft Word
- Customer service
- Basic maths
- Store discount
- Annual leave
12d
Customer Services Advisor
Halfords —Bracknell
- £11.48 - £13.34 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
5d
Customer Service Advisor
TVS Supply Chain Solutions —Docklands
- £26,436.80 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Data entry
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
4d

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Customer Service Advisor

M Group -
Slough

Apply Now

Job details

£26,529 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Appointment booking and call handling
Customer support
Customer interaction

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our Demand management and network infrastructure - We look after 60 million meters, and our teams provide advanced metering solutions to help manage demand for essential suppliers.

Want to be a part of it?

What will you be doing?

You’ll be part of a growing team handling primarily inbound calls both direct from customers and via the Southern Water Smart Metering team, raising cases and flagging issues with the appropriate teams, as well as managing the customer contact through to resolution.

In this multi-faceted role you will also be handling the appointment-booking journey for internal meter exchanges.

This role is based on a 40-hour working week, based around a rotation of early and late shifts on weekdays, with a need to work one early or late shift at least one Saturday every three weeks at present, but this may change in the future.

Please note that this process will be conducted as an Assessment Day. If you are invited to attend, you'll be asked to select a preferred time slot.

Throughout the Assessment Day, you'll be required to complete a number of tasks, including a Customer Service group exercise, a Customer Communication Exercise and an individual script reading. Your performance will be assessed fairly across these activities, and the outcomes will determine whether you progress to the interview stage that same day.

Please see below the assessment day that will be taking place:

Assessment Day: Tuesday 8th September 2026

1st Session: 08:45am – 12:00pm

2nd Session: 12:45pm – 16:00pm

Start date: Monday 28th September 2026

Location: Worcester House, Unit 6 Langley Quay, Waterside Drive, Langley, SL3 6EY.

You'll be required to bring with you your Right to Work in the UK and proof of your current address.

You'll be able to start 2 weeks in-house training at Langley College on the start date listed above.

What you’ll bring

Do you have an excellent telephone manner? Are you able to clearly explain the cause of any issue and map out the path to resolution while showing empathy and understanding for any inconvenience caused?
Are you keen to learn and able to pick-up new systems and processes quickly? We'll need you to bring new ideas for how to improve efficiency and effectiveness in everything that we do.
Do you have the ability to quickly integrate to the team and liaise with key stakeholders both internally at M Group and within Southern Water? This is to help drive issue resolution and customer satisfaction.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
Recommend a friend – get rewarded for introducing people to us!

In addition, this role offers;

25 days annual leave plus bank holidays
Discretionary bonus scheme

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupW INDREG

Apply Now

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