It support Work, Jobs in Somercotes, Dby (with Salaries)

Help Desk Technician - Derbyshire
Brewer Science, Inc. —Darley Abbey
- System design
- Annual leave
- Employee assistance programme
6d
ICT Support Technician
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Full-time
- Hybrid work
- Communication skills
11d
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
IT End User Support Analyst - Level 2
Certara —Sheffield
- Full-time
- Remote
- Writing skills
- Maintenance
- Analysis skills
5d
IT Support Technician
Amazon UK Services Ltd. —Mansfield
- Full-time
- Maintenance
- English
Technical Operations Support
Great Bear —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst – Bingham, Nottingham
Causality.IT —Bingham
- £110 - £130 a day
- Temporary
- Computer networking
- In-person
- Communication skills
Quick apply
5d
Service Desk Engineer
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
Quick apply
10d
Associate System Administrator
Tes Global —Sheffield
- £25,000 - £35,000 a year
- Full-time
- CRM software
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Desk Analyst (2 roles available)
Sheffield Hallam University —Sheffield
- £32,080 - £38,784 a year
- Part-time
3d
IT Support Analyst
Skovgaard Solutions —Sheffield
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- English
- Health & wellbeing programme
- Flexitime
Quick apply
4d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
IT Apprentice
Redhill Academy Trust —Nottingham
- £8.00 - £12.71 an hour
- School
- Annual leave
- Employee assistance programme
IT Systems Support
DHL Supply Chain —Derby
- Annual leave
5d
Technical Operations Support
Culina Group —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Workshop Technician
Frasers Group —Shirebrook
- Full-time
Quick apply
6d
Complex Product Support Associate
Tes Global —Sheffield
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme

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Help Desk Technician - Derbyshire

Brewer Science, Inc. -
Darley Abbey

Apply Now

Job details

6 days ago

Benefits

Annual leave
Employee assistance programme
Employee stock ownership plan

Qualifications

Live chat
Technical troubleshooting
Desktop support
Ticket management
System design
Computer hardware
Ticket management systems
Technical support incident logging
IT incident logging
Incident log maintenance

Full job description

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Help Desk Technician. This position will be located in Derbyshire, UK.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Summary:
Help Desk Technicians provide IT support to employees in response to requests and create documentation. They also participate in planning, design, documentation, and assembly of IT systems and infrastructure at Brewer Science.

Responsibilities:

Serve as the primary contact for users seeking technical assistance, responding promptly to inquiries via phone, email, in-person, service ticket, or chat.
Diagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology.
Accurately log, document, and track support requests and resolutions in the help desk ticketing system, ensuring detailed records for follow-up and analysis.
Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
Assist users with basic training and guidance on software applications, system features, and best practices.
Assist in the setup, configuration, and deployment of new computers, workstations, and peripheral devices.
Assist in inventory management for IT related devices, organization of the Help Desk and IT storage areas, and electronic recycling.
Collaborate and work with the enterprise applications and IT Operations teams.

Education & Credentials:

2+ years of related experience or
An equivalent combination of education and experience.

Benefits
At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp™, and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive benefits including:

Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance
Paid leave, including community service leave, wellness breaks, and other special leave
Employee stock ownership, 401k, and bonus plans
Educational assistance & employee assistance program

Application Process: To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.

Equal Employment Opportunity - M/F/Disability/Veterans

Apply Now

Refine Your Search

it support jobs in somercotes, dby

Help Desk Technician - Derbyshire

ICT Support Technician

Desktop Support Analyst - Derby

IT End User Support Analyst - Level 2

IT Support Technician

Technical Operations Support

Service Desk Analyst – Bingham, Nottingham

Service Desk Engineer

Associate System Administrator

Senior Service Desk Analyst (2 roles available)

IT Support Analyst

IT Support Manager

2nd Line Support Analyst

Application Support Analyst (Nights)

IT Apprentice

IT Systems Support

Technical Operations Support

IT Workshop Technician

Complex Product Support Associate

Desktop Support Analyst

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