Technical support occupations Work, Jobs in Somercotes, Dby (with Salaries)

Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- Linux
- Free parking
Quick apply
Technology Support Technician
Heanor Gate Spencer Academy —Heanor
- £29,541 - £31,525 a year
6d
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
1st Line Support Engineer
SBK Computers —Chesterfield
- From £28,089 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
4d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
Technical Support Specialist
UL Solutions —Nottingham
- Spanish
- Computer Science
- Engineering
4d
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Service Desk Analyst
Lithia UK —Nottingham
- Microsoft Word
- Annual leave
- Employee discount
Quick apply
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
11d
Digital Inclusion Worker
Citizens Advice North East Derbyshire —Clay Cross
- £25,877 - £28,664 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
3d
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
IT Support Analyst
UnionLine —Sheffield
- From £24,479 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Organisational skills
- Free parking
- Sick pay
Quick apply
2d
ICT Technician
Redhill Academy Trust —Arnold
- £21,904.27 - £26,141.85 a year
- School
- Annual leave
- Employee assistance programme
Information, Systems & Technology (IST) Trainer
Derbyshire Fire & Rescue —Ripley
- £37,280 a year
- Temporary
- Travel
- Training & development
- Annual leave
- Employee discount
Technology Support Technician
Arnold Hill Spencer Academy —Nottingham
- £29,541 - £31,525 a year
6d
Systems Engineer
Thrive —Mansfield
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
- Time management
Quick apply
6d
Network Support Engineer
Node4 —Derby
- Hybrid work
- Analysis skills
- Employee assistance programme
Quick apply
9d

I want to receive the latest job alerts for technical support occupations in somercotes, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support

20i Ltd
Mansfield

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Free parking
Casual dress
Discounted or free food
Company pension
Private medical insurance

Qualifications

Live chat
Technical troubleshooting
Computer Science
WordPress
Customer service
Ticket management
Ticket management systems
DNS
Customer interaction
Linux
Communication skills
Joomla
Help desk

Full job description

Are you a computing graduate looking to start your career in the IT industry? 20i is a great opportunity for graduates passionate about technology to grow their experience in an engaging, forward-looking company.

Since being founded, 20i has grown into the UK’s largest web host, hosting over 1 million websites. We supply the UK’s top web agencies, professionals and businesses with high-end hosting solutions. We’re continuously developing cutting-edge technology to add more value to the platform than any other host, coupled with our team of support specialists, 20i’s agile development and support makes it the perfect company to grow your career.

You’ll be provided full on-the-job training with emphasis placed heavily on personal progression in the role. The role presents a clear path to progress through the levels of support, and to other areas of the business.

The role is based at our recently refurbished offices in the 70-acre woodland park, Ransom Wood in Mansfield, Nottinghamshire. Given the nature of our 24/7 support team, this position is on a rotational shift basis, with the earliest start at 7am and the latest finish at 10pm. Weekend availability is also required, with a rotation of approximately one in four weekends. 37.5 hours per week.

In this role, you will be the first point of contact for our customers and resellers, providing top-notch support through ticketing systems and live chat. Responsibilities will include diagnosing and resolving technical issues, guiding customers through troubleshooting processes, and escalating complex problems to higher-level support when necessary. The ideal candidate will have excellent written and verbal communication skills, a strong interest in technology, and a passion for delivering exceptional customer service. Providing outstanding customer service is one of our key company values, and this role is crucial in ensuring that our customers have a seamless and efficient experience.

We do holidays a bit differently too: You get 33 days including bank holidays with the ability to use the bank holiday allowance whenever you like.

The following experience is required for this role:

Studied IT/Computer Science (or closely related) at University or College
A genuine love for technology.
Good grades at school and college.
Excellent customer service skills.
Ability to work well within a team and independently.
Excellent written and verbal communication skills
Confident and self-motivated with a positive can-do attitude.
A desire to learn and progress through the business.
Able to commute reliably to our office in Mansfield, Nottinghamshire daily.

The following would be beneficial:

Experience within a Web Hosting and/or Support Desk environment.
Knowledge of applications like WordPress, Joomla and WHMCS a major advantage.
A good understanding of DNS and Domains.
Familiarity with the Linux Command Line Interface.
An understanding of HTML, CSS and JavaScript

What you will get from us:

£25,000 Annual Salary.
33 days annual holiday including bank holidays.
Private Healthcare.
Free snacks, fresh coffee, weekly pizza and soft drinks.
No dress code.
Company pension with a high matched contribution.
A working environment that encourages progression, learning and career development.
Performance-based weekly and monthly awards.
Free unlimited web hosting to use how you want.

Pay: £25,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in somercotes, dby

Technical Support

Technology Support Technician

IT Service Desk Engineer

Technical Support & Customer Success Coordinator

1st Line Support Engineer

Desktop Support Engineer

2nd Line Support Analyst

Technical Support Specialist

Application Support Analyst (Nights)

Service Desk Analyst

Support Analyst

Digital Inclusion Worker

IT Support Technician

Desktop Support Analyst

IT Support Analyst

ICT Technician

Information, Systems & Technology (IST) Trainer

Technology Support Technician

Systems Engineer

Network Support Engineer

I want to receive the latest job alerts for technical support occupations in somercotes, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected