Customer care specialist Work, Jobs in Sonning, Brk (with Salaries)

Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
Bank Reception Administrator
Spire Healthcare —Reading
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Sales Advisor/ Retailer Advisor
BROAD STREET MALL —Reading
- £12.40 an hour
- Customer service
- Cleaning
Booking Administrator
Berkshire Healthcare NHS Foundation Trust —Bracknell
- £27,106 - £28,850 a year
- Full-time
- Travel
- Data entry
- Organisational skills
- Free parking
- Annual leave
1d
Customer Care Operations Specialist (12 mth)
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Employee discount
Quick apply
9d
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Senior Regulatory Affairs Specialist
Kenvue —Reading
- Hybrid work
- English
- Bachelor's degree
- Organisational skills
- Annual leave
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Connectivity Specialist (South West)
Baxter —Reading
- Remote
- Sales
- Business development
- Computer networking
- Annual leave
Pharmacy Dispenser
Montu UK —Wokingham
- £29,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
- Employee discount
Quick apply
Assistant Facilities Manager
MAPP —Wokingham
- £35,000 - £45,000 a year
- Full-time
- Budgeting
1d
da Vinci Cardiovascular Program Specialist
Intuitive Surgical —Reading
- Day shift
- Nursing
- Sales
- Bachelor's degree
Sales Assistant
TGJones —Newbury
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
8d
Mobile Cleaning Operative
GK Services —Reading
- £13 - £25 an hour
- Part-time
- Customer service
- Cooking
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
Order Fulfillment Specialist
Technogym —Bracknell
- CRM software
- Communication skills
- Free parking
- Health & wellbeing programme
Inbound Sales Advisor – Automotive
Fergies —Thatcham
- £35,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
Quick apply
10d
Sr. Quality Specialist
IQVIA —Reading
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Quality control
9d
Junior Assembly Technician
Hewland Engineering —Maidenhead
- From £26,500 a year
- Weekend availability
- Schematics
- Computer literacy
- Continuous improvement
- Sick pay
Quick apply
14d

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Patient Care Coordinator in Luxury Private Hospital

Berkshire Grove Hospital
Maidenhead

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour

Benefits

Free parking
On-site parking

Qualifications

Care record keeping
Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Client engagement
Patient appointment coordination
Administrative support experience
Filing
Patient service
Administrative experience
Appointment booking and call handling
Client services
Data entry
Organisational skills
Customer support
Patient record updating
Managing patient records
Communication skills
Healthcare experience

Full job description

Patient Care Co-ordinator

Overview

We are a leading specialist plastic surgery hospital seeking a compassionate, professional, and organised Patient Care Co-ordinator to join our dedicated team. This is a patient-focused role, where you will play an integral part in delivering an exceptional experience from the first enquiry through to post-operative care.

As the first point of contact for patients, you will provide outstanding customer service, ensuring every individual feels welcomed, supported, and cared for throughout their surgical journey. Working closely with our consultants, nursing teams, and administrative staff, you will help coordinate appointments, manage patient communications, and contribute to the smooth day-to-day running of the hospital.

Previous experience in a healthcare, patient care, or administrative environment is desirable; however, full training will be provided for the right candidate.

Key Responsibilities

Deliver a warm, professional, and empathetic welcome to all patients, visitors, and healthcare professionals.
Support patients throughout their plastic surgery journey, providing clear communication, reassurance, and exceptional customer care from initial consultation to follow-up appointments.
Coordinate patient appointments, consultations, procedures, and aftercare visits, ensuring efficient diary management for consultant plastic surgeons.
Respond promptly and professionally to telephone calls, emails, and patient enquiries, directing requests to the appropriate team members where necessary.
Maintain accurate patient records and ensure all documentation is completed in line with hospital policies and confidentiality standards.
Assist patients with appointment bookings, pre-operative information, and general administrative queries.
Undertake a range of administrative duties including data entry, document management, filing, and correspondence.
Work collaboratively with clinical and administrative teams to ensure a seamless patient experience and efficient daily operations.
Support colleagues with additional administrative and patient care coordination tasks as required.

Skills & Experience

Previous experience in a healthcare, medical, patient care, or administrative role is desirable.
A genuine passion for delivering exceptional patient care and customer service.
Excellent interpersonal and communication skills, with the ability to build rapport and provide reassurance to patients.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
High level of accuracy and attention to detail when managing confidential patient information.
A calm, compassionate, and professional approach, with the ability to handle sensitive situations with discretion and empathy.

What We Offer

This is an exciting opportunity to join a respected specialist plastic surgery hospital where patient care is at the heart of everything we do.

Pay: £14.00-£16.00 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in sonning, brk

Patient Care Coordinator in Luxury Private Hospital

Bank Reception Administrator

Customer Success Assistant

Sales Advisor/ Retailer Advisor

Booking Administrator

Customer Care Operations Specialist (12 mth)

Lead Agent - T3

Customer Success Specialist

Senior Regulatory Affairs Specialist

Lead Agent

Connectivity Specialist (South West)

Pharmacy Dispenser

Assistant Facilities Manager

da Vinci Cardiovascular Program Specialist

Sales Assistant

Mobile Cleaning Operative

Order Fulfillment Specialist

Inbound Sales Advisor – Automotive

Sr. Quality Specialist

Junior Assembly Technician

I want to receive the latest job alerts for customer care specialist in sonning, brk

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