Customer experience advisor Work, Jobs in Sonning, Brk (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Up to £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
12d
Customer Advisor
Boots —Wallingford
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Sales Advisor Rover
PetsCorner —Reading
- £10.85 - £12.71 an hour
- 8 hour shift
- Heavy lifting
- Customer service
- IT
- Employee discount
Customer Experience Advisor - Hybrid
Punter Southall Group —Reading
- Full-time
- Customer service
- Communication skills
- Gym membership
4d
Customer Service Advisor - Fixed Term Contract
BD —Winnersh
- £25,000 - £38,125 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
Dispenser
Boots —Henley on Thames
- £16 an hour
- Part-time
- IT
- Employee assistance programme
- Employee discount
Member Advisor
Lifetime Legal Ltd —Wokingham
- £28,500 - £33,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
3d
Sport Advisor
Decathlon UK —Reading
- Part-time
- Communication skills
Customer Experience Advisor (Student Support Advisor)
The Chartered Institute of Marketing —Cookham
- £26,000 a year
- CRM software
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Sales and Service Advisor
Mowers and More —Wokingham
- £24,784.00 - £28,478.24 a year
- Full-time
- Sales
- Customer service
- Computer skills
- Free parking
Quick apply
11d
Customer Services Representative
Dramco Limited —Abingdon
- £26,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Retail Advisor 30 hours/week - Wokingham
Vodafone —Wokingham
- £13.45 an hour
- Part-time
Retail Advisor 38 hours/week - Wokingham
Vodafone —Wokingham
- £13.45 an hour
- Weekend availability
Retail Assistant (Opticians)
Boots —Reading
- Weekend availability
- Oracle
- Employee assistance programme
- Employee discount
4d
Sunday Sales Advisor
PetsCorner —Reading
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Sales Advisor/Customer Service Advisor
Westfield Fasteners Ltd —Aylesbury
- £26,500 - £29,500 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
2d
Part Time Sales Advisor
F.Hinds —Reading
- £8.69 - £12.80 an hour
- Part-time
- Sales
- Communication skills
8d
B2B Customer Service Executive
M-Page Hiredonline —Reading
- £28,000 - £32,000 a year
- CRM software
- Customer service
- Organisational skills
2d
Full-time Outdoor sports Sport Advisor (Sales Assistant)
Decathlon UK —Reading
- Part-time
- Communication skills
Tesco Travel Money Advisor
Travelex —Reading
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
2d

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customer experience advisor jobs near sonning, brk

Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
Up to £25,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

This role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Experience working in an office.
Must have a can-do attitude and be able to work as part of a team.
Live in Reading.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.

Salary dependent on experience.

Pay: Up to £25,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Are you based in Reading?

Experience:

Office: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in sonning, brk

Customer Support Advisor

Customer Advisor

Sales Advisor Rover

Customer Experience Advisor - Hybrid

Customer Service Advisor - Fixed Term Contract

Dispenser

Member Advisor

Sport Advisor

Customer Experience Advisor (Student Support Advisor)

Sales and Service Advisor

Customer Services Representative

Retail Advisor 30 hours/week - Wokingham

Retail Advisor 38 hours/week - Wokingham

Retail Assistant (Opticians)

Sunday Sales Advisor

Sales Advisor/Customer Service Advisor

Part Time Sales Advisor

B2B Customer Service Executive

Full-time Outdoor sports Sport Advisor (Sales Assistant)

Tesco Travel Money Advisor

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