Service engineer Work, Jobs in South East London (with Salaries)

IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
Field Service Engineer (Bromley)
Petroassist UK Limited —Bromley
- Up to £38,000 a year
- Overtime
- Customer service
- Maintenance
- Mechanical knowledge
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
MPS Field Engineer
Commercial —South East London
- £36,000 - £39,000 a year
- Full-time
- IT
- In-person
- Employee assistance programme
Quick apply
Field Based Calibration Engineer
Seal Calibration Limited —London
- £34,000 - £41,000 a year
- Full-time
- Customer service
- Laboratory experience
- English
Quick apply
Coffee Machine Engineer (Central London - Hybrid) Basic + Standby + OT + 26 days holiday + Van
Espresso Service Ltd —London
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Maintenance
- English
- In-person
- Life insurance
Quick apply
Gas Service Engineer - Fulfilment L1
Calor Gas Ltd —South East London
- £30,000 - £36,000 a year
- Customer service
- Maintenance
- Travel
IT Build, Stock & Dispatch Technician
ITS Digital Ltd —Hertford
- £28,000 - £32,000 a year
- Full-time
- Schematics
- Microsoft Office
- IT
- Free parking
- Employee discount
Quick apply
9d
Field Service Engineer (Eligible for security clearance)
NECSWS —South East London
- Full-time
- Customer service
- SQL
- Driving
- Annual leave
Quick apply
6d
GNOC Engineer (shift)
KDDI Europe —London
- £29,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Security Systems Engineer – CCTV, Access Control & Intruder Alarms
Direct Security Alarms Limited —South East London
- £35,000 - £45,000 a year
- Overtime
- Driving
- Hand tools
- Annual leave
Quick apply
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Annual leave
Quick apply
Service Engineer
Microsoft —London
- £58,200 - £97,600 a year
- Weekend availability
- Azure
- Computer Science
- Engineering
6d
Data Center Technician - Slough Berkshire, DCC Communities
Amazon Data Services UK Limited —London
- Weekend availability
- Computer Science
- Software troubleshooting
- AWS
IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
8d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Audio Visual Field Service Engineer
Design Integration Ltd. —London
- Overtime
- Schematics
- Travel
- In-person
- Annual leave
Quick apply
LED Lighting Service & Repairs Engineer
Prolight Direct Ltd —London
- From £40,000 a year
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
3d

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IT Support Analyst – Client Services & Monitoring

GroupNexus -
Hampstead

Apply Now

Job details

Qualifications

Windows
Technical support
Project management
IT support
Project management methodology
Agile

Full job description

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

About us:

GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

The ANPR Technical Support Analyst role is responsible for providing first/ second line support to both internal and external customers for a range of solutions. This is an exciting opportunity for a candidate looking to improve their
technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy.

You will be supporting 1000+ remote sites as well as having responsibility for dispatching engineers to site to resolve issues. A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding and willingness to explore will be
required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues.

Key Accountabilities:

Daily management of support tickets
Daily Checks
Compiling reports/ ad-hoc reports
Resolving tickets to SLA
On-site equipment sign-off
Ability to coordinate across teams, working closely with peers to deliver on SLA’s
Advanced skills in troubleshooting and analysis, networking, applications and systems
Proactively contacting clients, contractors and stakeholders as a part of incident management
Troubleshooting hardware\software issues
Management of 3rd party suppliers
Escalation of issues to the 2nd/ 3rd line support operatives
Analysis and monitoring of site data feeds across various platforms
Responding to daily client email/telephone support requests and queries
Commissioning of new sites and solutions
Analysis of site data including visits, vehicle movements, permits and potential offenses
Provision of remote assistance to field service engineers

Technical Skills Required:

Understanding of Windows operating systems from XP onwards
Understanding of network topology and communication services
Proven methodical approach to fault diagnosis
Previous experience within an IT support environment
Experience with specific project management methodologies like PRINCE2 or Agile.
Knowledge of specific industry or organizational procedures.
Experience in a fast-paced, innovative project environment.

GroupNexus is a fun and supportive environment to work and as an employer we invest heavily in our team. Career development is important, and we strive to offer our employees a work place where they feel valued and appreciated. For more information please contact [email protected]

Please note: This is not an exhaustive list of requirements. Additional functions and requirements may be assigned by supervisors as deemed appropriate. For more information on this or other vacancies including supervisors, car park attendants and other vacancies, please contact [email protected] including your name, address and telephone number.

Apply Now

Refine Your Search

service engineer jobs in south east london

IT Support Analyst – Client Services & Monitoring

Field Service Engineer (Bromley)

EUC Engineer

MPS Field Engineer

Field Based Calibration Engineer

Coffee Machine Engineer (Central London - Hybrid) Basic + Standby + OT + 26 days holiday + Van

Gas Service Engineer - Fulfilment L1

IT Build, Stock & Dispatch Technician

Field Service Engineer (Eligible for security clearance)

GNOC Engineer (shift)

Technical Support Engineer II, Triage & Discovery

Building Services Engineer – North London, Hertfordshire & Essex

Security Systems Engineer – CCTV, Access Control & Intruder Alarms

Entry Level Support Engineer

Service Engineer

Data Center Technician - Slough Berkshire, DCC Communities

IT Support Technician

Service Desk Engineer (Field)

Audio Visual Field Service Engineer

LED Lighting Service & Repairs Engineer

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