Customer support representative Work, Jobs in South Hetton, Dur (with Salaries)

Customer Service Representative
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Annual leave
- Employee discount
Quick apply
Customer Service Representative
William Hill —Newcastle upon Tyne
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Engagement Officer
Reed In Partnership —Newcastle upon Tyne
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
7d
Sales Development Representative
One Utility Bill —Newcastle upon Tyne
- £29,875 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Mail Support Representative
XPS Pensions Group —Middlesbrough
- Full-time
- Customer service
- Administrative experience
- Quality control
- Employee discount
- Referral programme
Customer Service Representative - FM Team
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Free parking
- Annual leave
Quick apply
Customer Service Representative
TT Electronics plc —Bedlington
- Full-time
- Sales
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
11d
Field Sales Representative
Octopus Energy Group —Teesside
- From £26,300 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Referral programme
Quick apply
Customer Experience Representative (Evenings and Weekends)
Pink Boutique —Newcastle upon Tyne
- £25,780 - £30,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
International Communications Representative (1-9pm SHIFT)
Voicentric Ltd Durham —Durham
- £13.35 an hour
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
- Profit sharing
- Health & wellbeing programme
Quick apply
Brand Ambassador & Partnerships Executive (Content Creator)
Z Group —Teesside
- £500 - £1,500 a week
- Part-time
- Hybrid work
- Sales
- Social media management
- In-person
- Profit sharing
- Gym membership
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Procurement Representative
Lockheed Martin Corporation —Newcastle upon Tyne
- £35,000 - £44,000 a year
- Full-time
- University
- Travel
- Employee assistance programme
- Employee discount
13d
External Communications Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
6d
Junior Commercial Advisor
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
Quick apply
Care Coordinator
The Riverside Group —Sunderland
- £31,302.63 a year
- Weekend availability
- Contracts
- IT
- Care plans
9d
Sales Development Representative
Sage —Newcastle upon Tyne
- Hybrid work
- Sales
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply

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Customer Service Representative

Northgate Vehicle Hire -
Darlington

Quick apply

Job details

Fixed term contract
£24,854 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme
On-site parking

Full job description

Salary- Starting at £24854
Working Hours - 37.5 Hours - Between the hours of 08.00 and 17:30 - Saturday working 8:00 - 12:00 where required.
Contract Duration :12 Month Fixed Term Contract
Transport - Free onsite parking, discounted EV charging points, Cycle 2 work scheme, plus easy access via local train and bus routes

At Northgate Vehicle Hire, we pride ourselves on delivering exceptional service to our customers across the UK. We’re looking for a Customer Support Representative (CSR) to join our dedicated Support Centre team, someone who thrives in a fast-paced, business-to-business environment and is passionate about providing first-class service.

What You’ll Do
As a key liaison between Northgate and our valued customers, you’ll play a vital role in ensuring smooth operations and exceptional communication. Every interaction counts, and you’ll make sure each one reflects our values.

Your main responsibilities will include:

Managing high volumes of customer interactions via phone, email, and web chat in a timely and professional manner.
Championing the customer by collaborating with other teams and suppliers to deliver excellent service.
Proactively identifying customer needs, clarifying information, and offering the best solutions.
Taking ownership of issues, ensuring timely and satisfactory resolutions.
Creating and maintaining accurate job cards, records, and documentation.
Providing clear, up-to-date information on our products and services.
Meeting personal and team quality, productivity, and performance targets.
Acting as an ambassador for Northgate’s values and fostering a culture of teamwork and excellence.

What’s in it for you?:
Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …

Salary - Starting at £24854 per annum
Annual Leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday!
Pension - Aegon employer contributions of upto 5%.
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q and Wickes.
Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.
Family Friendly - Enhanced maternity and paternity leave, as well as fostering and adoption leave. We support with care of dependents and parental leave all covered in our Works Perks.

About you

You are a customer centric individual who consistently delivers excellence in everything you do.
You bring a keen eye for detail with the ability to spot errors, inconsistencies, or anomalies to ensure high levels of accuracy and quality.
With good IT literacy, you can navigate your way around standard Microsoft packages with an ability and desire to learn new systems and ways of working.
You’re passionate about continuous improvement, constantly seeking opportunities to refine processes and enhance outcomes.
You communicate effectively, both in writing and verbally, ensuring clarity and engagement in every interaction.
You thrive in a team environment and build strong relationships across departments to drive shared goals.
Your curiosity, resilience, and a proactive mindset sets you apart and drives your commitment to delivering exceptional service.

About Us

With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

Refine Your Search

customer support representative jobs in south hetton, dur

Customer Service Representative

Customer Service Representative

Engagement Officer

Customer Service Representative

Sales Development Representative

Mail Support Representative

Customer Service Representative - FM Team

Customer Service Representative

Field Sales Representative

Customer Experience Representative (Evenings and Weekends)

JUNIOR SALES ADVISOR

International Communications Representative (1-9pm SHIFT)

Brand Ambassador & Partnerships Executive (Content Creator)

JUNIOR SALES CONSULTANT

Procurement Representative

External Communications Manager

Junior Commercial Advisor

Care Coordinator

Sales Development Representative

IT Support Specialist

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