Service manager Work, Jobs in South Weald, Ess (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Customer Service Manager
International Workplace Group plc —Brentwood
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
Delivery Team Trainer
Evri —Brentwood
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Travel
6d
Team Coordinator Romford & Shoeburyness
Outlook Care —Romford
- IT
- Communication skills
- Annual leave
- Flexible schedule
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Full-time
- Sales
- IT
- Leadership
Quick apply
Operations Manager – Retail Healthcare
Elior UK —Upminster
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
11d
Operations Manager
First Bus —Chelmsford
- £55,000 a year
- Full-time
- Management
- Customer service
- Mentoring
- Employee assistance programme
- Employee discount
Customer Service Manager
Glass House Retreat —Upminster
- From £31,000 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
13d
Store Manager
Starbucks —Brentwood
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Business Development Manager - Accident Management - SE London
Direct Accident Management Ltd —Romford
- £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Work from home
Quick apply
5d
Butchery General Manager
Thomas Joseph Butchery —Brentwood
- £37,500 - £45,000 a year
- Full-time
- Project management
- In-person
- Business
- Store discount
- Employee discount
Quick apply
5d
HR and Recruitment Administrator
AutoProtect Group —Harlow
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
10d
BMW Retail Manager
Sytner BMW Harold Wood —Harold Wood
- Weekend availability
- Communication skills
- Employee discount
Regional Service Improvement Manager
Leonard Cheshire —Bromley
- £53,977 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Weddings and Events Manager
Chatham Historic Dockyard Trust —Chatham
- £28,000 - £32,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Deputy Manager
Aldi —Billericay
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Assistant Retail Store Managers
SaintFrancisHospice —Romford
- From £25,048 a year
- Part-time
- Management
- Customer service
- Merchandising
- Sick pay
Quick apply
11d
HR & People Professionals (All Levels) - UK Wide
Concept AI Ltd —London
- £28,000 - £120,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Human resources
- Work from home
Quick apply
14d

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service manager jobs near south weald, ess

Customer Success Manager

SwiftXccess
London

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Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

service manager jobs in south weald, ess

Customer Success Manager

Customer Service Manager

Delivery Team Trainer

Team Coordinator Romford & Shoeburyness

General Manager

Operations Manager – Retail Healthcare

Operations Manager

Customer Service Manager

Store Manager

Business Development Manager - Accident Management - SE London

Butchery General Manager

HR and Recruitment Administrator

BMW Retail Manager

Regional Service Improvement Manager

Operations Manager

Weddings and Events Manager

Operations Support

Deputy Manager

Assistant Retail Store Managers

HR & People Professionals (All Levels) - UK Wide

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