Customer specialist Work, Jobs in Southam, War (with Salaries)

Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
3d
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Administrator
Davies —Birmingham
- Part-time
- Microsoft Word
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Microsoft Word
- Computer literacy
- Maths
- Work from home
- Employee discount
Transport Planner (UK and Europe)
Tek Freight Ltd —Kenilworth
- £28,500 - £34,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Continuous improvement
- In-person
- Free parking
Quick apply
5d
Freight Forwarder - European Road Freight
C4 Logistics Ltd —Coventry
- £32,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
Business Analyst Apprentice
QA Apprenticeships —Warwick
- £22,000 a year
- Full-time
- Computer skills
- Business
- Communication skills
- Annual leave
- Employee discount
5d
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
Facilities Coordinator
ABM UK —Northampton
- Full-time
- Microsoft Word
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
12d
Operational Support Officer
HM Courts & Tribunal Service —Coventry
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
3d
Early Collections Agent
Calor Gas Ltd —Warwick
- Up to £28,000 a year
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor
Northgate Vehicle Hire —Banbury
- £28,734 a year
- Employee discount
Quick apply
Warehouse Operative - Nights
Evri —Coventry
- £12.71 an hour
- Full-time
- Annual leave
Parts Assistant
The Vella Group —Coventry
- £29,724.50 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Service Advisor
RH COMMERCIAL VEHICLES —Northampton
- Up to £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Order Processing & Portal Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- ERP systems
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d
Warehouse Operative - Evenings
Evri —Coventry
- £12.71 an hour
- Part-time
- Annual leave
Care Assistant
Unique Senior Care —Southam
- Up to £12.90 an hour
- Weekend availability
- Medication administration
- Communication skills
- Annual leave
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Rugby
- Part-time
- Customer service
Health and Wellness Sales Advisor
Boots —Stratford-upon-Avon
- £13.56 - £15.59 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount

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customer specialist jobs near southam, war

Aftersales Coordinator

Dumarey Flybrid Limited
Silverstone

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£35,000 - £45,000 a year
3 days ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
ERP software
Administrative experience
Purchase order creation
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Why this role matters

As the After Sales Coordinator, you will be the first point of contact for customers requiring technical assistance, service support, repairs, and spare parts. You will play a highly respected role in ensuring customer issues are triaged effectively, assigned appropriately, and resolved in a timely manner.
Working closely with our friendly field service engineers, our impressive technical specialists, and our superb internal operational teams, you will coordinate all aspects of the customer support journey, ensuring customers remain informed and confident throughout the process.

You don't need to be an engineer or already know our technology. You will have support from experienced colleagues and we will provide the basic product and technical training you need to understand our systems and confidently coordinate customer support.

This is a highly visible role that combines customer service, technical coordination, administration, and operational support.

You will be at the centre of our customer support operation, helping customers get the best from energy-storage technology that reduces fuel consumption, emissions and fights climate change.

What you will be doing

Customer Support & Triage

Act as the primary contact for incoming customer enquiries, technical issues, repair requests, and service support needs.
Create, manage, and monitor service tickets through to resolution.
Maintain regular communication with customers, providing updates on progress, expected timelines, and outcomes.

Service & Repair Coordination

Prepare quotations for servicing, repairs, spare parts, and support activities.
Liaise with customers and engineers to arrange service appointments and manage service calendars.
Organise transport and logistics requirements associated with service and repair activities.

Order Processing & Commercial Administration

Raise purchase orders and process customer purchase orders.
Ensure completed service work is invoiced promptly and accurately.
Support reporting on service revenues, quotations, and completed activities.

What we are looking for

You are an organised and proactive professional who enjoys solving problems and delivering exceptional customer experiences. You thrive in environments where priorities can change quickly and where clear communication is essential.

You will be:

Customer-focused: with a passion for delivering outstanding service.
Highly organised: with strong attention to detail and excellent administrative skills.
Proactive and self-motivated: Able to organise changing priorities while knowing when to involve colleagues or escalate an issue.
Collaborative: able to work effectively with customers and internal stakeholders.

Experience & Qualifications

Desired

Previous experience in a customer service, service coordination, technical support, helpdesk, or service administration role.
Strong administrative and organisational skills.
Experience using ERP or ticket management systems.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.

Not sure you meet every requirement?

We know that great candidates don't always tick every box. If this role interests you and you believe your skills and experience could transfer well, we encourage you to apply. We are interested in your potential as well as your previous experience.

What You Will Get

· Salary Range £35,000 - £45,000 FTE per annum

· Pension Contribution of 8% of salary

· Private Healthcare which includes dental and optical cover

· 25 days holiday, plus bank holidays

· Flexibility & Family Friendly policies

Dumarey Green Power is committed to equal opportunities, diversity and inclusion for all, we will gladly make reasonable adjustments for applicants during our recruitment process to ensure that we attract and retain the best individual for the role.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in southam, war

Aftersales Coordinator

Planner Coordinator

Administrator

Cruise Travel Expert

Transport Planner (UK and Europe)

Freight Forwarder - European Road Freight

Business Analyst Apprentice

Luxury Events & Fundraising Relationship Executive

Facilities Coordinator

Operational Support Officer

Early Collections Agent

Customer Service Advisor

Warehouse Operative - Nights

Parts Assistant

Service Advisor

Order Processing & Portal Coordinator

Warehouse Operative - Evenings

Care Assistant

Sales - Sales Advisor - UK

Health and Wellness Sales Advisor

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