Case manager Work, Jobs in Southampton, Eng (with Salaries)

Housing and Welfare Officer
Wessmaps Housing Trust —Southampton
- From £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- English
Quick apply
12d
Executive Complaints Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
8d
Referrals and Workflow Coordinator (Hybrid)
Midhurst Clinical Therapeutic Services —Salisbury
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
5d
Capture Manager
Leidos —Whiteley
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Team Leader - Customer-Centric Ways of Working and Collaboration
Southampton City Council —Southampton
- £47,181 - £51,357 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
12d
Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)
HM Prison & Probation Service —Portsmouth
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Senior Rehabilitation Case Manager - Salisbury
Proclaim Care Limited —Salisbury
- £52,000 - £55,000 a year
- Full-time
- Continuous improvement
- Case management
- Travel
- Annual leave
- Work from home
Complaints Officer
BRC Jobs —Eastleigh
- £17.00 - £22.13 an hour
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
Client Case Manager
Eight Financial Advice —Whiteley
- £40,000 a year
- Full-time
- Hybrid work
- Quality control
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Clinical Lead – Complex Care & Service Development
Impressions Care Solutions ltd —Southampton
- £45,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
Resolution Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
8d
Principal Specialist - Performance, Insight & Improvement
Southampton City Council —Southampton
- £52,413 - £58,865 a year
- Full-time
- Employee assistance programme
- Employee discount
10d
HR Compliance Co-Ordinator
Ramboll —Southampton
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Regional HR Advisor - Fixed Term (Mat Cover)
Hillier Nurseries Ltd —Romsey
- Up to £36,700 a year
- Part-time
- Continuous improvement
- Travel
- Human resources
- Free parking
- Annual leave
Quick apply
8d
Family Help Lead Practitioner
Portsmouth City Council —Portsmouth
- £32,061 - £36,363 a year
- Hybrid work
- Organisational skills
- Communication skills
Employee Relations Advisor
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Customer service
- Conflict management
- Human resources
3d
Part-Time Marketing Manager
Seguro Technology Ltd —Southampton
- £40,000 - £50,000 a year
- Part-time
- Social media management
- In-person
- Communication skills
Quick apply
11d
Employment Adviser - Southampton
Palladium Group, Inc. —Southampton
- £27,976 - £29,000 a year
- Travel
- Organisational skills
- Communication skills
Regional Manager - Forecourts
Bestway Group —Southampton
- Full-time
- Sales
- Data analysis skills
- Human resources
Quick apply
Regional Manager
Bestway Group —Southampton
- Full-time
- Sales
- Data analysis skills
- Human resources
Quick apply

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Housing and Welfare Officer

Wessmaps Housing Trust -
Southampton

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
12 days ago

Benefits

Casual dress
Company events
On-site parking

Qualifications

Care Act 2014
CRM software
Driving Licence
Microsoft Outlook
GCSE
Filing
English
Tenancy sustainment support
Microsoft Outlook Calendar
Communication skills
Facilities maintenance
Property management
Time management

Full job description

Organisation: Wessmaps Housing Trust
Salary: £28,000 per annum
Hours: 37.5 hours per week (Monday to Friday, 9:00 am – 5:00 pm)
Location: Solent Business Centre with daily travel across Southampton and surrounding areas
Reports to: Housing & Support Manager
On-Call Rota: Approximately 1 week in 10, paid at an additional £70 per week
Contract Type: Permanent

About the Role

Are you a compassionate, self-motivated professional dedicated to helping vulnerable individuals thrive? Wessmaps Housing Trust is seeking a Housing & Welfare Officer to deliver high-quality, person-centred housing support and tenancy management. Managing an assigned caseload of tenants across the Southampton community, you will conduct monthly Tenancy Clinics in tenants' homes, support them with benefit claims, coordinate property maintenance, and empower them to sustain independent tenancies.

Key Responsibilities

Tenant Support: Conduct home visits, conduct welfare checks, monitor external care provisions, and assist with appointments and relocation packing on a case-by-case basis.
Property & Tenancy Administration: Identify property maintenance issues, coordinate repairs with contractors, ensure health and safety certification compliance, and process local authority paperwork.
Safeguarding & Compliance: Maintain accurate digital files via our CRM system, adhere to Lone Working check-in systems via Outlook, and escalate safeguarding alerts in line with the Care Act 2014.
Emergency Cover: Participate in the out-of-hours emergency telephone response rota on a 1:10 week basis.

Applicant Requirements (Person Specification)

Candidates will be assessed strictly against the following criteria during shortlisting and interview stages:

Experience and Qualifications

Essential: A full, valid UK Driving Licence and daily access to a personal vehicle insured for business use.
Essential: A professional background in social care, supported housing, community support, OR verifiable personal lived experience supporting vulnerable individuals.
Desirable: Direct experience working within housing management, tenancy enforcement, or community-based property coordination.
Desirable: Practical experience assisting individuals with Universal Credit, Housing Benefit, and Personal Independence Payment (PIP) claims.

Skills and Knowledge

Essential: Strong active listening and verbal communication skills to build trust with individuals who have learning disabilities.
Essential: Excellent organisational and time-management skills to maintain an independent community-based visiting schedule.
Essential: Proficient digital IT skills, including daily professional use of Microsoft Outlook calendars and cloud-based file management (OneDrive/CRM platforms).
Essential: Strong perceptiveness and attention to detail to notice underlying tenant well-being changes or latent property defects.

Personal Attributes

Essential: A patient, empathetic, and friendly demeanour when interacting with tenants, families, and partner care agencies.
Essential: High level of self-motivation and comfort when working independently as a lone worker in community environments.
Essential: A flexible, solution-focused approach to adapting to changing daily tenant crisis needs.

Geographical Requirements

Essential: Must reside within the Southampton local authority boundary or within a short, practical driving distance of the city centre.

Safe & Fair Recruitment Commitments

Wessmaps Housing Trust is an equal opportunities employer. To ensure a fair process, we utilise a blind shortlisting protocol where personal identifiers are removed from applications before review by a minimum of two panel members. All hiring decisions are documented strictly against the person specification criteria above.

Because this frontline role involves regular, unsupervised activity inside the homes of vulnerable adults, it is subject to strict safer recruitment principles. Any job offer will be entirely conditional upon:

Verification of your legal Right to Work in the UK.
A satisfactory Enhanced DBS check (candidates cannot commence lone community work until this clearance is received).
A minimum of two satisfactory professional references (including your current or most recent employer) verifying your suitability to work with vulnerable adults.

Reasonable Adjustments

We welcome applications from all sectors of the community and are committed to making reasonable adjustments at every stage of our recruitment journey. If you require this advertisement, the job description, or the application form in an alternative format (such as large print), or if you require adjustments for an interview (such as an accessible room or extra preparation time), please contact our HR team at [email protected] so we can implement the support you need.

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

Casual dress
Company events
On-site parking

Application question(s):

Use of a Car/ Vehicle to conduct the role
Are you able to comply with Full enhanced DBS Check if Successful?

Education:

GCSE or equivalent (preferred)

Language:

English (required)

Licence/Certification:

UK Full Driving License (required)

Work Location: In person

Quick apply

Refine Your Search

case manager jobs in southampton, eng

Housing and Welfare Officer

Executive Complaints Team Lead

Referrals and Workflow Coordinator (Hybrid)

Capture Manager

Team Leader - Customer-Centric Ways of Working and Collaboration

Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)

Senior Rehabilitation Case Manager - Salisbury

Complaints Officer

Client Case Manager

Clinical Lead – Complex Care & Service Development

Resolution Team Lead

Principal Specialist - Performance, Insight & Improvement

HR Compliance Co-Ordinator

Regional HR Advisor - Fixed Term (Mat Cover)

Family Help Lead Practitioner

Employee Relations Advisor

Part-Time Marketing Manager

Employment Adviser - Southampton

Regional Manager - Forecourts

Regional Manager

I want to receive the latest job alerts for case manager in southampton, eng

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