Phone operator Work, Jobs in Southampton, Ham (with Salaries)

Guest service team member
AccorHotel —Southampton
- £12.95 an hour
- Full-time
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Emergency Helpline Operator
Appello —New Milton
- £12.81 an hour
- Weekend availability
- Remote
- CRM software
- Data entry
- Employee assistance programme
- Employee discount
7d
Customer Service Representative
BH Live —Southampton
- Up to £26,510 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
10d
Tasking Admininstrator
Ramora UK —Fareham
- £26,436.80 - £27,500.00 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Sick pay
Quick apply
9d
CCTV Operator - Alarm Receiving Operator - Days & Nights
Qvis Lighting & Security Ltd —Portsmouth
- £28,000 - £29,000 a year
- 12 hour shift
- Data entry
- Communication skills
- Free parking
Field Service Engineer - Portsmouth / Southampton
Bandai Namco Amusement Europe Ltd. —Southampton
- Weekend availability
- Cash handling
- Annual leave
Quick apply
Operations Assistant
Naturetrek —Chawton
- Travel
- Organisational skills
- Communication skills
Test Technician
Curtiss-Wright —Christchurch
- Full-time
- Computer literacy
- Communication skills
- Employee stock purchase plan
- Annual leave
Tailormade Consultant
Naturetrek —Alton
- Full-time
- Computer literacy
- Travel
- Computer skills
Sewer Renovation Operator
Wessex Water —Bournemouth
- Maintenance
- Construction experience
- Communication skills

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phone operator jobs near southampton, ham

Guest service team member

AccorHotel -
Southampton

Quick apply

Job details

Full-time
£12.95 an hour

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Full job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
Attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.

Maintain strict security procedures to ensure guest confidentiality and safety

Duties:

Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
Maintain strict security procedures with credit card transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently.
Document accurately all internal and guest messages. Distribute according to specified Hotel procedure.
Maintain an accurate internal phone list for accurate transfer of calls. Connect International and Operator Assisted calls for guests, record accurate charges.
Assist, as required to screen calls for reservations. Ensure accurate, up to date information is given.
Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
Assisting the Food and Beverage department with the efficient control of breakfast, bar services and needs of guests through the restaurant facilities.
Attend to other duties as requested by Management and Supervisors

Qualifications

Hospitality experience.

Familiar with Opera Cloud.

Computer literate.

Fantastic customer service skills.

Bubbly personality full of ideas and initiative.

Additional Information

Salary £12.95 per hour

Company Events - Team appreciation lunch
Discounted hotel nights plus 30% off Food and Beverages (subject to individual outlets)
High street discounts, with your Heartist card
Holiday:28 days including bank holidays (increasing yearly to up to 33 days)
Team member referrals program
Personnel development - In house training
Free on-site parking
Free meals on duty
Monthly 'Duck' awards
Free uniform
Company Pension

Quick apply

Refine Your Search

phone operator jobs in southampton, ham

Guest service team member

Emergency Helpline Operator

Customer Service Representative

Tasking Admininstrator

CCTV Operator - Alarm Receiving Operator - Days & Nights

Field Service Engineer - Portsmouth / Southampton

Operations Assistant

Test Technician

Tailormade Consultant

Sewer Renovation Operator

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