Technical support specialist Work, Jobs in Southampton, Ham (with Salaries)

Field Service & Technical Sales Specialist - Medical Equipment
Prescott's, Inc —Salisbury
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Schematics
- Sales
- Annual leave
Quick apply
Principal Regulatory Affairs Specialist - EMEA (Cluster Partner)
CooperVision —Southampton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Chief Technology Officer (CTO)
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £94,356 - £108,814 a year
- Full-time
- Master's degree
- AI
- Leadership
4d
Implementation Consultant
Benifex —Southampton
- £27,500 - £35,000 a year
- Communication skills
- Employee assistance programme
- Employee discount
Technical Specialist – Storage Platforms
Kingfisher —Eastleigh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
9d
Contract Support Analyst
National Grid —Fareham
- £40,706.00 - £44,297.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
8d
Production Technician – Automated Manufacturing
Harwin —Portsmouth
- £28,228.54 a year
- Full-time
- Programmable logic controllers
- In-person
- Manufacturing
Quick apply
5d
Assistant Engineer / Technician
Go Modular Technologies (UK) —Southampton
- Maths
- Manufacturing
- Time management
Trade Compliance Specialist
Leonardo UK Ltd —Southampton
- £54,000 - £68,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
AUV Operations Specialist (Marine Robotics Field Delivery)
Ocean Infinity —Southampton
- Full-time
- Travel
ICT Technical Manager HIWFRS624695
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Hybrid work
- No degree
- Communication skills
- Free parking
Mission Operations Specialist - UK
Saronic Technologies —Portsmouth
- Full-time
- Military
- Engineering
- Data analysis skills
- Annual leave
Operations & Compliance Administrator
Cavendish Consulting —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
Quick apply
Machinery Failure Investigation Specialist
Lloyd's Register Group —Southampton
- Full-time
- English
- Mentoring
- Training & development
Service Desk Analyst
Leidos —Whiteley
- £28,800 - £33,900 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
1d
Information Officer
IWT PHU Single Corporate Service —Portsmouth
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Quick apply
9d
Part Time Administrative Assistant ( 4 days week, 4 hours a day M-F)
UBU Design Limited —Winchester
- £10,000 - £12,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Advisor
ST4 Group Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
Quick apply
Technical Support Engineer
Trane Technologies —Southampton
- Full-time
- Schematics
- Engineering
- Continuous improvement
Paralegal – Serious Injury
moorebarlow —Southampton
- Communication skills
- Annual leave

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technical support specialist jobs near southampton, ham

Field Service & Technical Sales Specialist - Medical Equipment

Prescott's, Inc -
Salisbury

Quick apply

Job details

Full-time
£60,000 - £80,000 a year

Benefits

Annual leave
Company pension

Qualifications

CRM software
Collaborate with healthcare professionals
Customer communication
Schematics
Sales
Machinery breakdown fault-finding
Client engagement
Maintenance
ERP software
Technical support
Microsoft Office
Business development
Bachelor's degree
Client services
Planned Preventative Maintenance (PPM) implementation
Customer support
Customer interaction
Microscopy
Fault diagnosis and repair
Communication skills
Planned maintenance
Routine servicing

Full job description

Join the team at Prescott’s, Inc. — where quality meets care.

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support Prescott's, Inc.

As a Field Service & Technical Sales Specialist at Prescott’s, you will play a key role in supporting healthcare facilities across the South and Southwest England territory. This hybrid role blends technical service delivery with strategic account growth, where you will serve as both a technical expert and a trusted advisor, helping healthcare customers achieve operational up time while identifying new opportunities for repair services, refurbishments, and long-term service contracts. This is a hands-on, field-based role focused on inspecting, maintaining, and repairing surgical microscopes and related equipment. You will work directly with hospitals and clinics to ensure their systems operate safely, efficiently, and in compliance with company and OEM standards.

This position is ideal for candidates with a strong technical background—particularly in biomedical, mechanical, or engineering fields—who enjoy working with tools, solving problems onsite, and building trusted relationships with customers. While sales experience is helpful, it is not required; we provide full training to help you develop the customer-facing and commercial skills needed to grow within the role.

This role offers a competitive base salary with unlimited commission potential. Our commission structure rewards performance for completed service contracts, repairs, and refurbished microscope sales. High-performing specialists can achieve total earnings in the range of £60,000–£80,000 per year.

This position can be worked in and around Salisbury, England.

Responsibilities:

Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions.
Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards.
Work closely with hospitals, clinics, and surgical teams to ensure their equipment operates safely and reliably.
Build and maintain trusted relationships with healthcare professionals through excellent service, professionalism, and responsiveness.
Travel to customer sites to perform hands-on service work, attend service meetings, and identify opportunities for ongoing maintenance or refurbishment support.
Drive new business and account growth within the assigned territory, identifying opportunities for service contracts, refurbishments, and equipment sales.
Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly.
Ensure all service activities comply with company policies, procedures, and regulatory requirements.
Represent Prescott’s at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness.

Requirements

Must be eligible to work in the UK (no sponsorship available).
1-3 years of experience in field service, biomedical engineering, or technical sales within the medical device or healthcare industry.
University degree, technical diploma, or equivalent experience in biomedical engineering, mechanical engineering, or a related technical field a plus.
Strong technical acumen with the ability to diagnose, repair and maintain complex medical or industrial equipment.
Proven ability to build relationships and influence purchasing decisions in a professional setting.
Comfortable balancing hands-on service work with customer-facing commercial responsibilities.
Ability to read and interpret service manuals, schematics, and technical documentation.
Excellent communication and customer service skills with a professional, solution-oriented approach.
Organized and self-motivated, and capable of managing priorities across a wide geographic territory.
Proficient with CRM systems and Microsoft Office Suite; experience with ERP or field service software is an advantage.
Willingness to travel frequently within the assigned territory (approximately 60–80%).

Benefits

What we offer:

At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including:

Vacation
20 paid holidays plus bank holidays
Uncapped commission
Workplace pension
Company phone and iPad

But we don't stop there – we're committed to your continuous learning and development, offering opportunities for training, workshops, and certifications. Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

Quick apply

Refine Your Search

technical support specialist jobs in southampton, ham

Field Service & Technical Sales Specialist - Medical Equipment

Principal Regulatory Affairs Specialist - EMEA (Cluster Partner)

Chief Technology Officer (CTO)

Implementation Consultant

Technical Specialist – Storage Platforms

Contract Support Analyst

Production Technician – Automated Manufacturing

Assistant Engineer / Technician

Trade Compliance Specialist

AUV Operations Specialist (Marine Robotics Field Delivery)

ICT Technical Manager HIWFRS624695

Mission Operations Specialist - UK

Operations & Compliance Administrator

Machinery Failure Investigation Specialist

Service Desk Analyst

Information Officer

Part Time Administrative Assistant ( 4 days week, 4 hours a day M-F)

Customer Service Advisor

Technical Support Engineer

Paralegal – Serious Injury

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