Service manager Work, Jobs in Spalding, Lin (with Salaries)

Handover & Aftercare assistant
Seagate Homes Group —Pinchbeck
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Senior Recruiter
Pilgrim's Europe —Spalding
- Full-time
Quick apply
10d
General Manager - Spalding
Americold Logistics LLC —Spalding
- Analysis skills
- Continuous improvement
- Team management
- Employee assistance programme
Quick apply
Dispenser
Beechfield Medical Centre —Spalding Wygate
- From £12.71 an hour
- Part-time
- Inventory control
- Computer literacy
- Data entry
- Sick pay
Quick apply
Retail Sales Assistant - Keyholder
The Works —Spalding
- 8 hour shift
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Padel Club Community / Site Manager
Padel Tree Limited —Peterborough
- £30,000 - £60,000 a year
- Full-time
- No experience needed
- In-person
- Communication skills
Quick apply
10d
Head of Customer Service
Trade Mastermind Limited —Peterborough
- £75,000 - £100,000 a year
- Full-time
- Team management
- In-person
- Leadership
- Free parking
Quick apply
8d
Operations Manager
Guyatt House Care —March
- Up to £47,000 a year
- Full-time
- Business development
- Mentoring
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
9d
Project Manager
McIntyre Compliance Services —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Business Improvement Manager
Fowler Welch —Spalding
- Full-time
- Microsoft Word
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Marketing Coordinator
Guttridge —Spalding
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Internal Sales Engineer (Aftermarket)
Guttridge Ltd —Spalding
- Full-time
- Customer service
- In-person
Quick apply
9d
Deputy Manager – Children's Residential Home
Skylight Children's Homes —Stamford
- Up to £40,000 a year
- Full-time
- Experience working with children
- Team management
- Organisational skills
- Annual leave
Quick apply
10d
Shift Manager
Greggs —Spalding
- £13.80 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Shift Supervisor/Team Leader
Subway —Spalding
- £13.00 - £13.20 an hour
- Customer service
- Supervising experience
- Cleaning
- Annual leave
- Employee discount
Quick apply
4d
Health and Social Care Trainer
Glenholme Specialist Healthcare —Peterborough
- £31,000 - £35,000 a year
- Full-time
- Remote
- Management
- Computer literacy
- BLS Certification
- Employee assistance programme
- Life insurance
Quick apply
Plant & Tool Hire Manager
Huws Gray Plant & Tool Hire —March
- Full-time
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply
Tractor Driver
AH Worth —Spalding
- Maintenance
- Annual leave
Pool Lifeguard
Castle Swimming Pool - Spalding —Spalding Wygate
- From £26,436.80 a year
- Weekend availability
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Regional Support Manager ( Care Homes )
FIND. —Peterborough
- £70,000 - £75,000 a year
- Full-time
- Management
- Nursing home
- Geriatrics
Quick apply

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Handover & Aftercare assistant

Seagate Homes Group
Pinchbeck

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Company events
On-site parking

Qualifications

Supplier ordering
Microsoft Word
Customer communication
Purchase orders
Report writing
Microsoft Outlook
Spreadsheets
Client communication
Administrative support experience
Filing
Internal department liaison
Administrative experience
Purchase order creation
Procurement support
Client services
Organisational skills
Construction contractor coordination
Customer support
Customer interaction
Household contractor coordination
Communication skills
Supplier invoice processing
Project progress tracking
Time management

Full job description

Aftercare & Handover Assistant

Location: Spalding
Department: Customer Care / Construction
Reports To: Head of Aftercare

About the Role

Seagate Homes is looking for an organised, proactive and customer-focused Aftercare & Handover Assistant to support the successful delivery of our new homes from pre-completion through to the Defects Liability Period.

This varied role combines administrative support for both the Handover and Aftercare functions, ensuring properties are ready for occupation, handover documentation is complete, and any defects reported after occupation are managed efficiently.

You will work closely with Housing Associations, subcontractors, site teams, utility providers and internal departments to ensure an excellent customer experience and smooth project delivery.

Key Responsibilities

Handover Support

Assist in coordinating property handover programmes across multiple developments.
Prepare handover packs for Housing Associations and Shared Ownership providers.
Ensure all required documentation is complete prior to handover, including:
EPC Certificates
Electrical Installation Certificates
Gas Safe Certificates
Air Pressure Test Certificates
Building Control Completion Certificates
Warranty documentation
Home User Guides
Appliance manuals
Meter readings and utility information
Keys and key schedules
Liaise with Site Managers to ensure plots are ready for handover.
Book handover inspections with Housing Associations and Employers' Agents.
Maintain accurate handover trackers.
Assist in organising keys and handover appointments.
Ensure all handover documentation is electronically filed.

Aftercare Administration

Log all reported defects onto the company management system.
Allocate defects to the appropriate subcontractors.
Monitor outstanding defects and chase subcontractors to ensure works are completed within agreed timescales.
Keep Housing Associations updated on progress.
Arrange appointments with residents where required.
Update defect trackers and maintain accurate records.
Escalate overdue defects to the Head of Aftercare.
Confirm completed works with clients before closing work orders.

Purchase Orders & Invoice Processing

Raise Purchase Orders for defect works.
Process subcontractor invoices.
Match invoices to completed works.
Maintain accurate cost records.
Assist with subcontractor recharge administration where appropriate.
Support monthly cost reporting.

Client Communication

Act as a first point of contact for Housing Associations regarding handovers and defects.
Respond professionally to telephone and email enquiries.
Maintain positive working relationships with clients and subcontractors.
Provide regular updates on outstanding issues.

Administration

Maintain accurate electronic filing systems.
Update spreadsheets and management trackers.
Produce weekly reports on outstanding handovers and defects.
Monitor certification and documentation deadlines.
Assist with preparing reports for management meetings.
Ensure all records are accurate and up to date.

General Duties

Support the Head of Aftercare with day-to-day administration.
Assist other departments when required.
Attend internal meetings.
Help identify opportunities to improve processes and customer service.
Ensure company procedures are followed at all times.

Essential Skills & Experience

Previous administration experience.
Excellent organisational and time management skills.
Strong attention to detail.
Excellent communication skills, both written and verbal.
Good IT skills, including Microsoft Word, Excel and Outlook.
Ability to prioritise a varied workload.
Professional and customer-focused approach.
Ability to work independently and as part of a team.

Desirable Experience

Experience working within the housebuilding or construction industry.
Knowledge of affordable housing developments.
Experience working with Housing Associations.
Understanding of the housebuilding handover process.
Experience raising Purchase Orders and processing invoices.
Familiarity with defects management systems.

Personal Attributes

Friendly and approachable.
Highly organised.
Excellent attention to detail.
Reliable and dependable.
Positive attitude.
Confident communicator.
Able to remain calm under pressure.
Strong problem-solving skills.
Willingness to learn and develop.

Key Performance Indicators (KPIs)

Handover documentation completed accurately and on time.
Properties handed over without administrative delays.
Defects logged within agreed response times.
Outstanding defects monitored and followed up effectively.
Purchase Orders raised promptly.
Invoices processed accurately.
Client enquiries responded to within agreed service levels.
Accurate maintenance of trackers and records.
Positive feedback from Housing Associations and internal teams.

What We Offer

Competitive salary.
Company pension scheme.
Annual leave plus bank holidays.
Training and career development opportunities.
Supportive and friendly working environment.
Opportunity to develop within a growing and successful housebuilding business.

The Aftercare & Handover Assistant plays a key role in ensuring every home is handed over professionally and that our clients continue to receive excellent support throughout the Defects Liability Period. This position is integral to maintaining Seagate Homes' reputation for quality, service and customer satisfaction.

Benefits:

Company events
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in spalding, lin

Handover & Aftercare assistant

Senior Recruiter

General Manager - Spalding

Dispenser

Retail Sales Assistant - Keyholder

Padel Club Community / Site Manager

Head of Customer Service

Operations Manager

Project Manager

Business Improvement Manager

Marketing Coordinator

Internal Sales Engineer (Aftermarket)

Deputy Manager – Children's Residential Home

Shift Manager

Shift Supervisor/Team Leader

Health and Social Care Trainer

Plant & Tool Hire Manager

Tractor Driver

Pool Lifeguard

Regional Support Manager ( Care Homes )

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