Brand manager Work, Jobs in St Albans, Eng (with Salaries)

Strategic Customer Success Partner
HBX Group —London
- Full-time
- Hospitality
- Sales
- English
10d
Brand Manager
GPE Scientific —Leighton Buzzard
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Free parking
- Life insurance
Quick apply
1d
Customer Advisor
Boots —St Albans
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
1d
Communications Executive
Splendid Hospitality Group —Watford
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Hospitality
- Marketing
- Employee assistance programme
- Employee discount
Global Brand Development Manager - Maternity Cover
Costa Limited —St Albans
- Full-time
- Hybrid work
- Leadership
- Employee discount
Marketing Manager – Brochures & Publications
Wickes —Watford
- Full-time
- Project management
- Organisational skills
- Marketing
- Employee assistance programme
- Employee discount
Assistant Brand Manager
KP Snacks —Slough
- Full-time
- Hybrid work
- Flexitime
- Employee discount
Quick apply
Communications Team Assistant
BAM UK & Ireland —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
4d
Brand Manager Peter's Yard UK
Lotus Bakeries —St Albans
- Full-time
- Social media management
- Analysis skills
- Bakery
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Senior Project Executive / Senior Project Manager - Brand Health Tracking
Ipsos —London
- From £500,000 a year
- Hybrid work
- Microsoft Office
- Project management
- AI
- Annual leave
Senior Trade Sales Coordinator
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Sales
- English
- Microsoft Office
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
9d
Senior Brand Manager
Universal Music Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Brand, Communications & Marketing Manager
Rethink Mental Illness —London
- £37,406 - £45,384 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Agent Strategy Manager
Decagon —London
- £105,000 - £140,000 a year
- Full-time
- Sales
- Engineering
- Bachelor's degree
- Life insurance
Store Manager - St Albans, Søstrene Grene
Sostrene Grene —St Albans
- Weekend availability
- Management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Sales Assistant
Lush —St Albans
- £13.45 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
3d
Retail Deputy Manager
The Works —St Albans
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
8d
Localisation Project Manager
Bumble Inc. —London
- £90,000 - £120,000 a year
- Call to connect
- Hybrid work
- Project management
- Organisational skills
- AI
- Annual leave
Quick apply

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brand manager jobs near st albans, eng

Strategic Customer Success Partner

HBX Group
London

Apply Now

Job details

Full-time
10 days ago

Qualifications

Hospitality
Sales
English
Change management
Product development
Organisational skills
SaaS
Account management
Communication skills

Full job description

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy

Job Summary

The Customer Success Manager is responsible for driving customer satisfaction, product adoption, retention, and revenue growth across a portfolio of clients. Acting as a trusted advisor, the role ensures customers achieve maximum value from Civitfun's solutions through effective onboarding, proactive relationship management, personalized support, and strategic guidance. By identifying customer needs, resolving issues, promoting best practices, and uncovering expansion opportunities, the Customer Success Manager strengthens client loyalty, improves satisfaction, and contributes to long-term business growth.

Key Responsibilities

Build and maintain strong client relationships, acting as a trusted partner throughout the customer lifecycle.
Drive customer retention and loyalty by delivering consistent value, personalized support, and proactive account management.
Lead onboarding and implementation processes, ensuring a smooth and successful customer experience from day one.
Promote product adoption and engagement through training, best-practice guidance, and ongoing customer education.
Conduct regular client reviews to understand business objectives, demonstrate value delivered, and identify improvement opportunities.
Gather customer feedback and insights to improve the client experience and support product development initiatives.
Collaborate closely with Sales, Product, and Support teams to address customer needs and drive successful outcomes.
Identify and support upselling and expansion opportunities by aligning additional products and services with evolving customer requirements.
Contribute to continuous improvement by documenting processes, sharing best practices, and participating in team reviews and knowledge-sharing initiatives.
Support the achievement of key customer success metrics, including retention, product adoption, customer satisfaction, and Net Promoter Score (NPS).

Skills & Experience

Proven experience in Customer Success, Account Management, Client Services, or a similar customer-facing role.
Strong ability to build trusted relationships and manage stakeholders across different levels of an organization.
Demonstrated success in driving customer retention, adoption, satisfaction, and account growth.
Experience managing customer onboarding, implementation, and change management activities.
Excellent communication, presentation, and interpersonal skills.
Strong problem-solving capabilities with a proactive and customer-centric mindset.
Ability to analyze customer data and translate insights into actionable recommendations.
Experience identifying and supporting upsell, cross-sell, or expansion opportunities.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Collaborative approach with experience working cross-functionally with Sales, Product, and Support teams.
Experience in SaaS, hospitality, travel technology, or a related industry is preferred.
Fluent English communication skills; additional languages are an advantage.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Apply Now

Refine Your Search

brand manager jobs in st albans, eng

Strategic Customer Success Partner

Brand Manager

Customer Advisor

Communications Executive

Global Brand Development Manager - Maternity Cover

Marketing Manager – Brochures & Publications

Assistant Brand Manager

Communications Team Assistant

Brand Manager Peter's Yard UK

Head Of Customer Experience

Senior Project Executive / Senior Project Manager - Brand Health Tracking

Senior Trade Sales Coordinator

Supervisor, Customer Service

Senior Brand Manager

Brand, Communications & Marketing Manager

Agent Strategy Manager

Store Manager - St Albans, Søstrene Grene

Sales Assistant

Retail Deputy Manager

Localisation Project Manager

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