Case worker Work, Jobs in St Albans, Hrt (with Salaries)

Receptionist
Parkbury House Surgery —St. Peters
- £12.71 an hour
- Part-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
Children's Complex Care Support Worker - FEMALE STAFF ONLY
BMS Care providers limited —Watford
- £18 - £20 an hour
- Part-time
- Experience working with children
- In-person
- Care plans
Quick apply
Case Administrator Team Leader - Herts
Hertfordshire Constabulary —Hatfield
- £32,613 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Paralegal Domestic Abuse
HAB Law —Watford
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- No degree
- Mentoring
- Organisational skills
- Free parking
- Work from home
Quick apply
Family Paralegal - Domestic Abuse
Newbridge Law Ltd —Watford
- £26,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
Child Law Paralegal
GT Stewart Limited —St Albans
- £24,784.49 - £24,784.50 a year
- Organisational skills
- Time management
Quick apply
11d
Housing Options Officer
Welwyn Hatfield Borough Council —Welwyn Garden City
- £34,431 - £41,254 a year
- Hybrid work
- English
- Communication skills
- Free parking
- Annual leave
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Social Worker
Hertfordshire Partnership NHS Foundation Trust —Hemel Hempstead
- £33,677 - £40,996 a year
- Full-time
2d
Mental Health Practitioner (Forensic)
Hertfordshire Partnership NHS Foundation Trust —Radlett
- £41,957 - £50,387 a year
- Full-time
- Medication administration
- Case management
- Patient care
3d
Falls Prevention Community Link Worker
Watford & Three Rivers Trust —Hertford
- £29,693.40 a year
- Weekend availability
- Databases
- Travel
- Computer skills
2d
Immigration Consultant / Immigration Caseworker – Full-Time
imosc —London
- £32,000.00 - £42,442.59 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Work from home
Quick apply
Immigration Caseworker
J & S Law Firm —London
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Case management
- Mentoring
- Organisational skills
Quick apply
5d
Community Link Worker
British Red Cross —Hertford
- £26,994 a year
- Databases
- Travel
- In-person
- Annual leave
- Flexitime
4d
Family Help Practitioner
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £47,925 a year
- Temporary
- Hybrid work
- Communication skills
10d
Immigration Caseworker
Borderless —London
- Hybrid work
Probation Service Officer - London
HM Prison & Probation Service —London
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
12d
Legal Officer
HM Courts & Tribunal Service —High Wycombe
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
Mental Health Practitioner
Hertfordshire Community NHS Trust —Stevenage
- £49,387 - £56,515 a year
- Full-time
- Mentoring
11d

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Receptionist

Parkbury House Surgery
St. Peters

Quick apply

Job details

Permanent | Part-time | Full-time
£12.71 an hour

Benefits

Free parking
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Collaborate with healthcare professionals
Google Suite
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Patient appointment coordination
Infection prevention & control
Patient service
Appointment booking and call handling
Risk management
Infection prevention and control standards
Data entry
Organisational skills
Hazard identification and control
Front desk
Cross-infection control
Patient record updating
Phone etiquette
Managing patient records

Full job description

Job Summary

We are seeking an energetic and detail-oriented Receptionist to be the welcoming face of our organisation at Parkbury House Surgery in St Albans. In this vital role, you will manage front desk operations, serve as the first point of contact for visitors and callers, and support administrative functions that keep our office running smoothly. Your positive attitude, organisational skills, and ability to handle multiple tasks with efficiency will help create a professional and friendly environment for everyone who walks through our doors.

Responsibilities

Greet visitors warmly and direct them appropriately, ensuring a positive first impression.

Answer incoming phone calls promptly, using proper phone etiquette, and route calls to the correct departments or personnel.

Manage front desk activities including signing in visitors, issuing visitor badges, and maintaining security protocols.

Handle incoming and outgoing mail, packages, and deliveries with accuracy and timeliness.

Maintain organized records of appointments, visitor logs, and office supplies inventory.

Support administrative tasks such as data entry, scheduling appointments, and managing correspondence.

Explain E-consult system to all new patients.

Explain benefits of E-consult system to all 'walk in' existing patients requesting an appointment.

Support patients with completing Elites on their behalf.

Support the Duty Doctor in making same day appointments.

Support other health care professionals such as Paramedics, care homes, hospitals with queries.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Registrations of new walk in patients — computer data entry and medical records

Process patients change of address — computer data and medical records (have knowledge of local Practice area).

Process repeat prescription request in accordance with Practice guidelines

Assisting with checking-in the patients into their appointment, if necessary.

Processing telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.

Direct patients to the correct waiting area.

Be aware of all GP/nurse locations.

Be aware if a GP is running late and notify any patients waiting to be seen.

Assist any disabled patient if requested/necessary.

Replenish surgery leaflets/forms held in the reception area.

Request signature from third party when collecting items on patient's behalf.

Take credit/debit card payment when necessary.

Ensure visitor's book is signed, when necessary.

Call for assistance if queue at reception.

Liaise with reception Lead/ duty doctor in the case of any urgent requests, medical or admin.

Ensure hand-wash gel is readily available.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.

To undertake all reasonable requests from Line Manager.

Confidentiality

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or information relating to Practice business matters may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Failure to observe confidentiality constitutes gross misconduct and will lead to immediate dismissal.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying risks involved in work activities and undertake such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Reporting accidents and incidents to the Line Manager

Hours are between 20hrs -37.5hrs

We look forward to hearing from you.

Pay: £12.71 per hour

Benefits:

Company events
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

case worker jobs in st albans, hrt

Receptionist

Children's Complex Care Support Worker - FEMALE STAFF ONLY

Case Administrator Team Leader - Herts

Paralegal Domestic Abuse

Family Paralegal - Domestic Abuse

Child Law Paralegal

Housing Options Officer

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

Social Worker

Mental Health Practitioner (Forensic)

Falls Prevention Community Link Worker

Immigration Consultant / Immigration Caseworker – Full-Time

Immigration Caseworker

Community Link Worker

Family Help Practitioner

Immigration Caseworker

Probation Service Officer - London

Legal Officer

Mental Health Practitioner

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