Customer solutions specialist Work, Jobs in St Albans, Hrt (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Leadership
Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
11d
Business Operations Executive - SUPERCAR SHOWROOM
RAICO —Radlett
- £25,000 - £35,000 a year
- Full-time
- Sales
- Research
- Business development
- Free parking
Quick apply
2d
Transport Planner – Tipper Fleet
kane Haulage Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
1d
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Communication skills
Quick apply
Support Specialist in the UK
TicketCo —London
- Remote
- AI
- Communication skills
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
Presales Solutions Specialist
Omniplex Learning —St Albans
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
4d
Customer Support Specialist - UK
splose —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Drivers Assistant
Inter City Logistics Ltd —Hatfield
- £29,741.40 a year
- Overtime
- Customer service
- English
- Travel
- Free parking
- Annual leave
Quick apply
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Continuous improvement
- Communication skills
- Negotiation
- Annual leave
Customer Service Advisor
British Business Bank —London
- £27,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Sales Ledger, Billing and Receivables Specialist
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Continuous improvement
Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
9d
Accounts Receivable Specialist
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Continuous improvement
Customer Success Specialist
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- CRM software
- English
- Store discount
- Work from home
Quick apply
1d
Housing Officer
Hightown Housing Association —Hemel Hempstead
- £41,349 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Analysis skills
- Project management
- Bachelor's degree
Customer Enablement Specialist
think-cell Software —London
- Hybrid work
- Salesforce
- English
- Communication skills
Quick apply
Customer Management Specialist (Onboarding)
Windcave —London
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
Quick apply
9d

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customer solutions specialist jobs near st albans, hrt

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Account-based growth strategy development
Client engagement
Stakeholder liaison
Analysis skills
Relationship management
Leadership
Pre-sales

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

customer solutions specialist jobs in st albans, hrt

Client Engagement Manager

Customer Service Consultant

Business Operations Executive - SUPERCAR SHOWROOM

Transport Planner – Tipper Fleet

Customer Support Specialist

Support Specialist in the UK

Product Support Specialist (Part-Time)

Presales Solutions Specialist

Customer Support Specialist - UK

Drivers Assistant

Collections Specialist

Customer Service Advisor

Sales Ledger, Billing and Receivables Specialist

Service Desk Manager

Accounts Receivable Specialist

Customer Success Specialist

Housing Officer

Client Services & Support Specialist- London, UK

Customer Enablement Specialist

Customer Management Specialist (Onboarding)

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