Junior service delivery manager Work, Jobs in St Albans, Hrt (with Salaries)

Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- IT
- Annual leave
Head of Operations (National)
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- ERP systems
- Construction experience
- Leadership
- Employee assistance programme
Quick apply
10d
Junior Trading Manager
Signet —Watford
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Analysis skills
- Employee discount
Regional Information Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
2h
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Junior Delivery Consultant
Goldbridge Group —Luton
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Work from home
Quick apply
Multi-Site Deputy General Manager
Nuffield Health —London
- Up to £45,450 a year
- Full-time
- Employee discount
- Gym membership
Quick apply
Junior Project Manager – High-End Construction & Luxury Fit-Out
JAAP Building Services Limited —London
- £130 - £160 a day
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Project management
Quick apply
2d
Account Manager - Health & Beauty
Brand Addition —London
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Project management
Quick apply
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Junior Quality Assurance Engineer - 6 Month FTC
The Delta Group —Bishop's Stortford
- Hybrid work
- Azure
- JavaScript
- APIs
Quick apply
Director, Ticketing - FIFA World Cup 2026
Wasserman Media Group LLC —London
- Weekend availability
- CRM software
- Spanish
- English
Retail Trainee Manager
Majestic Wine Warehouses Ltd. —Harpenden
- Leadership
- Communication skills
- Time management
- Employee discount
8d
Assistant Area Manager
SIDEKICK GROUP LTD —London
- £38,500 a year
- Full-time
- Management
- Organisational skills
- In-person
- Health & wellbeing programme
Quick apply
14h
Junior Account Manager
Recorra —London
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Presentation skills
- Annual leave
- Employee assistance programme
Junior Account Manager – Corporate Clients
RGH‑Global Limited —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
11d
Insurance Project Manager/Scrum Master, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- Microsoft Excel
- Azure
- Engineering
Customer Service Excellence – Contact Centre Consultant Manager
Pwc UK —London
- Full-time
- Hybrid work
- Customer service
- Business development
9d

I want to receive the latest job alerts for junior service delivery manager in st albans, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Junior Service Manager - Service Operations

Sopra Steria -
Hemel Hempstead

Apply Now

Job details

Permanent
£36,000 - £45,000 a year

Benefits

Annual leave
Company pension

Qualifications

Continuous improvement
ITIL
IT

Full job description

Junior Service Operations Manager

Are you looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference?

As a Junior Service Operations Manager, you will own and deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance targets, while ensuring services are set up for long-term sustainability and continual improvement. You’ll be part of a collaborative team where learning, development and shared responsibility are strongly encouraged.
The role is based full time at our Hemel Hempstead offices but will require occasional travel to customer sites.

What you’ll be doing:

Managing service delivery against agreed SLAs and key performance indicators to ensure services meet contractual and customer expectations.
Supporting the transition of new or changed services into live operation, ensuring they are fit for purpose and formally accepted into service.
Maintaining clear service definitions, including scope and deliverables, agreed with internal and external customers.
Monitoring service performance and using data and tools to demonstrate outcomes, value for money and continuous improvement.
Understanding client needs and challenges and supporting service improvements, innovation and change activity.
Own and manage the Change Enablement Practise for the services as the Change Manager, across customer stakeholders and internally. Across the full lifecycle of Changes including the chairing of Change Advisory Boards.

What you’ll bring:

Experience in similar Service Management role accountable for one or more core Service Management practices.
Experience of managing IT service delivery to SLAs and key performance indicators.
An IT services background with an understanding of service delivery models.
ITIL 4 Foundation or an equivalent service management qualification.
A proactive approach with a strong sense of ownership and accountability for service outcomes.

It would be great if you had:

Experience working in Aerospace, Defence and Security environments.
Experience of Change Enablement and ownership of this practice.
Membership of a recognised professional IT body, such as itSMF.
Experience of ITSM toolsets ideally ManageEngine.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full-time, Permanent.
Location: Hemel Hempstead
Security Clearance Level: Must hold active SC and be willing to undergo DV.
Internal Recruiter: Rebecca.
Salary: £36,000 – £45,000.
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

Apply Now

Refine Your Search

junior service delivery manager jobs in st albans, hrt

Junior Service Manager - Service Operations

Head of Operations (National)

Junior Trading Manager

Regional Information Manager

People Operations Generalist

Junior Delivery Consultant

Multi-Site Deputy General Manager

Junior Project Manager – High-End Construction & Luxury Fit-Out

Account Manager - Health & Beauty

Data Centre Technician , Data Centre Operations

UK Family Activities Manager

Senior Consultant

Junior Quality Assurance Engineer - 6 Month FTC

Director, Ticketing - FIFA World Cup 2026

Retail Trainee Manager

Assistant Area Manager

Junior Account Manager

Junior Account Manager – Corporate Clients

Insurance Project Manager/Scrum Master, Technology Programme Delivery, Engineering, Technology & Transformation

Customer Service Excellence – Contact Centre Consultant Manager

I want to receive the latest job alerts for junior service delivery manager in st albans, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected